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Volkswagen of Ocala
Ocala, FL
1,572 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,572 reviews
May 10, 2022
Chris did a great job of keeping me interested in buying a car even after the one I wanted was sold. a car even after the one I wanted was sold. More
by Patsellsparadise
May 10, 2022
Service are very good, Denny’s are the best person to work with.He explained very clear work with.He explained very clear More
by SHUSHAMU
Verified CustomerEmployees Worked With
May 10, 2022
Kept to the schedule and fixed the Problem one the first visit. Price quoted was the final price visit. Price quoted was the final price More
by wthomas234
Employees Worked With
May 10, 2022
Danny always provides an excellent customer service experience every time we visit the Ocala dealership. experience every time we visit the Ocala dealership. More
by firetrack8
Employees Worked With
May 08, 2022
The dealership is modern, neat, and clean. . The staff is competent, pleasant and responsive. They strive to make your visit a pleasant and rewarding experience. . The staff is competent, pleasant and responsive. They strive to make your visit a pleasant and rewarding experience. More
by JSSILVAJR
May 08, 2022
This dealership is top notch in my book. The facility was super clean and inviting and the staff was courteous. My salesman Shawn was the icing on the cake that confirmed I was in good hands The facility was super clean and inviting and the staff was courteous. My salesman Shawn was the icing on the cake that confirmed I was in good hands. He made the entire process super easy and assuring. He made sure I had everything I need before I arrived because I live two hours away for the dealership and he also came in just for me on his day off. I highly reccomend this dealership to anyone looking for a seamless car buying experience. Thanks again Shawn. Best Mother Day gift a girl could ask for😁 More
by peachez68
May 08, 2022
A very accommodating dealership. Very friendly with the customers. They fix my car problem and I was out the door in an hour. Thank you!!! Very friendly with the customers. They fix my car problem and I was out the door in an hour. Thank you!!! More
by JIMPREISCH
Employees Worked With
Heather Klopp
May 07, 2022
I've had a few problems with my car in the last few years and they've dealt with it professionally and quickly. and they've dealt with it professionally and quickly. More
by GASMD
May 07, 2022
Great customer service by far than other dealerships and they allowed me to argue about warranty info too. 🤣 they allowed me to argue about warranty info too. 🤣 More
by cbliss85
