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Volkswagen of Ocala
Ocala, FL
1,572 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,572 reviews
May 19, 2022
I bought a car yesterday and it was amazing thank you so much!! For giving this to me it means a lot!!! much!! For giving this to me it means a lot!!! More
by elizabeths.wiggins
Employees Worked With
Other Employees :
Michael Martin, Joe Fulner, Shane Ewing, Laura Hammer
May 19, 2022
Shawn was a very nice salesman he did a great job got us exactly what we wanted the dealership was spotless bathrooms were spotless very nice coffee and sweet water was great thank you so much 100% for Shaw exactly what we wanted the dealership was spotless bathrooms were spotless very nice coffee and sweet water was great thank you so much 100% for Shawn and the finance person.! More
by David H Grant
May 19, 2022
The Service rep was Professional, courteous and very competent. I Would highly recommend this dealership.. competent. I Would highly recommend this dealership.. More
by marybakerks
Verified CustomerEmployees Worked With
May 18, 2022
Quick and easy to deal with. Was offered other options like brake line flushing while they had my car for an oil change. Comfortable seating if you want to wait there. Was offere Was offered other options like brake line flushing while they had my car for an oil change. Comfortable seating if you want to wait there. Was offered a discount on my oil change too. Video of the 60 point inspection was helpful. Will get my car serviced here in the future. My only qualm is that the service department closes earlier than the main dealership. More
by Reagan
Employees Worked With
May 18, 2022
Great service with the exception of notifying customers when car is ready. I had to call to find out my car was ready when car is ready. I had to call to find out my car was ready More
by debautte
Employees Worked With
May 18, 2022
I was very impressed with their professional, prompt and helpul staff . Definitely recommend them, Awesome! helpul staff . Definitely recommend them, Awesome! More
by Darswitzer
May 18, 2022
I spent the entire day shopping for the vehicle that met my specific needs. Shawn stuck it out with me! I may be indecisive at times when making bigger purchases. Shawn kept a great attitude. Even when my my specific needs. Shawn stuck it out with me! I may be indecisive at times when making bigger purchases. Shawn kept a great attitude. Even when my insurance company was being difficult Shawn made sure I was comfortable with my purchase and thank you again. Sincerely, Laura More
by lmarieprioletti
May 17, 2022
Today my experience with Chris was very professional and he was very knowledgeable about the products. He didn’t force me into anything and gave me options. he was very knowledgeable about the products. He didn’t force me into anything and gave me options. More
by Lakeisha352
May 17, 2022
Always friendly, helpful and thorough. Thank you for taking such good care of your customers. Thank you for taking such good care of your customers. More
by ROYALMONARCH05
Employees Worked With
Other Employees :
Joe Fulner, Tj Richmond, Michael "Irish" Bedaw, Rachael Mack, Nathan Ouellette, Ryan McGeehan, Laura Hammer, Julianna Guess
May 15, 2022
All team members were very professional, attentive, detailed and patient, i would refer anyone looking to purchase a vehicle. detailed and patient, i would refer anyone looking to purchase a vehicle. More
by angeldavjr
Employees Worked With
