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Volkswagen of Ocala

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.8
1,571 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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5135 SW College Rd

Ocala, FL

34474

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Showing 1,571 reviews

June 12, 2024

Great service, very thorough. Friendly staff. I would recommend them to anyone who is looking for a car or needs service. More

by agwmedic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Lein
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

Volkswagen of Ocala responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our service and staff. Your recommendation means a lot to us!

June 11, 2024

I had a great experience working with Shawn at Volks Wagon of Ocala. Shawn took the time to explain in detail how to operate the different functions of my new vehicle. He made the purchasing process e More

by paulettejjones
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Girton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

Volkswagen of Ocala responded

It's wonderful to hear about your positive experience with Shawn! Taking the time to explain the different functions of your new vehicle in detail demonstrates his dedication to ensuring you feel comfortable and confident with your purchase. Congratulations on your new Volkswagen and thank you for the 5 star review!

June 11, 2024

Great experience. Shawn is awesome to work with. This has been a very pleasant purchase. More

by croixmom
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shawn Girton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

Volkswagen of Ocala responded

We are so glad you enjoyed your experience with Shawn, congratulations on your new Volkswagen!

June 06, 2024

it was an easy and awesome experience, 10 out of 10 . the employee are very curious and professional and made sure I was taken care off and updated through every step of the process More

by mlop0880
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Vallejos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

Volkswagen of Ocala responded

It's fantastic to hear that you had such an easy and awesome experience! A 10 out of 10 rating speaks volumes. It's clear that our team went above and beyond to ensure your satisfaction, being both courteous and professional. Keeping you informed and updated throughout every step of the process is a great example of their dedication to excellent service. Here's to more positive experiences like this in the future!

June 06, 2024

Rapid check in. Excellent service department. Comfortable environment. Like the car wash option after service is completed. More

by Alina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fez Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

Volkswagen of Ocala responded

We are so glad you enjoyed your visit with us, thank you so much for sharing you great experience!

June 05, 2024

Dealership was extremely clean and well maintained. Staff members were friendly and greet you immediately. Service time was reasonable and done correctly. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele Biros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Watts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Lein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Vallejos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fez Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2024 -

Volkswagen of Ocala responded

Thank you so much for the 5 star review, we are so glad you enjoyed your visit!

May 30, 2024

Always great, friendly service. We wouldn’t take our VW any where else but VW of Ocala. More

by RCONCHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Lein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Vallejos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fez Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2024 -

Volkswagen of Ocala responded

Thank you for your wonderful review! We're thrilled to hear that you always receive great, friendly service at VW of Ocala. Your loyalty means the world to us, and we're grateful for the opportunity to continue serving you and your VW. We look forward to seeing you again!

May 29, 2024

Sean was extremely helpful even though i interrupted his breakfast. He was able to assist me in getting what I wanted More

by Dumley88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Girton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2024 -

Volkswagen of Ocala responded

Thank you for your review! We're glad to hear that Shawn was able to assist you. Your satisfaction is our priority, and we appreciate your understanding. If there's anything else we can do for you, please don't hesitate to reach out.

May 26, 2024

She was so helpful and made sure I got a car that I love and can afford. This couldn’t be any more amazing. More

by sadiehandleyy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cecili Ortiz, Dominick Ferrara
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May 31, 2024 -

Volkswagen of Ocala responded

Thank you for your review! We're thrilled to hear that Cecili was so helpful in finding you a car you love and fits your budget. Your satisfaction is our priority, and we're delighted to have been a part of your amazing experience!

May 26, 2024

Great customer service. Great communication. No stress, easy to drop off and pick up. Shuttle service is good. More

by lea10241981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fez Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2024 -

Volkswagen of Ocala responded

Thank you for your review! We're glad to hear that you enjoyed our great customer service and seamless drop-off and pick-up process. It's wonderful to know our shuttle service was helpful as well. We look forward to serving you again!

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