Volkswagen of North Tampa

Great service! Quick and easy. Dustin is the absolute best. He is kind and friendly! Quick and easy. Dustin is the absolute best. He is kind and friendly! More

People are always friendly and easy to deal with. Dealership is clean and we also enjoy looking at new cars. Dealership is clean and we also enjoy looking at new cars. More

Dustin was knowledgeable and communicative throughout the repair process. I’ve had Dustin as my point person since I’ve purchased my vehicle and it is always a pleasure. repair process. I’ve had Dustin as my point person since I’ve purchased my vehicle and it is always a pleasure. More

Mandi was very helpful and shows a lot of professionalism. Great service experience that u don’t see nowadays ! professionalism. Great service experience that u don’t see nowadays ! More

Samantha, James and Chib were great to work with. They were pleasant and not like any other car sales experience I’ve had in the past. From start to finish I was in and out quickly with a seamless tr They were pleasant and not like any other car sales experience I’ve had in the past. From start to finish I was in and out quickly with a seamless trade in of my old vehicle for a brand new one! Thank you to the team at VW of North Tampa! More

Locating the service area was very confusing but staff were friendly and it was easy to communicate with the rep and techs via email. were friendly and it was easy to communicate with the rep and techs via email. More

We bought the car on Saturday when the parts department was closed. There were no rubber mats in the car which were included with the car. The dealership said we could not get them because it was Saturday was closed. There were no rubber mats in the car which were included with the car. The dealership said we could not get them because it was Saturday When we got home we called and asked them to send the rubber mats and the sales person and management staff said that was not something they did. They said we had to drive ( over 3 hours) to come pick up the mats.We suggested that they contact another local dealer which was closer to us so that we could get the mats, but there was no acknowledgment on the phone and no acknowledgment that they had done anything wrong. Finally I asked if the salesperson would get back to me the next day and he said he would. So far it has been three days and we have not heard back from the dealership. Their customer service is very lacking and they have no solution other than we drive 3 hours to pick up our mats. There is no concern for the customer. More

Excellent service, the shuttle service was incredible did not have to wait neither for the shuttle or for them to receive my car not have to wait neither for the shuttle or for them to receive my car More

Jakub was great and very helpful throughout the whole process, ensuring I understood the problem and trusted the work was necessary and at a reasonable price. And he offered a complimentary car wash! process, ensuring I understood the problem and trusted the work was necessary and at a reasonable price. And he offered a complimentary car wash! More

Dustin is always professional and courteous while providing excellent customer service. He keeps me informed of my cars need during all of my service visits providing excellent customer service. He keeps me informed of my cars need during all of my service visits More