Volkswagen of North Tampa
Tampa, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Excellent customer service from start to finish. Check in was fast and easy. Staff was friendly and knowledgeable. Check in was fast and easy. Staff was friendly and knowledgeable. More
Mandi, Andrew and Russ were so great to work with. It was one of the smoothest and best car purchases I’ve made. I live in Wesley Chapel and will make the drive for such great service! It was one of the smoothest and best car purchases I’ve made. I live in Wesley Chapel and will make the drive for such great service! More
At first the technicians were not able to fix the issue, but they did a good logical discarding job until they found the solution. Also, they provided an excellent customer service. but they did a good logical discarding job until they found the solution. Also, they provided an excellent customer service. More
I had a poor experience with the VW dealership located in North Tampa. I received an offer for an oil change and multi point inspection for $39.99. At the time I thought that this was a good price, so I sche North Tampa. I received an offer for an oil change and multi point inspection for $39.99. At the time I thought that this was a good price, so I scheduled my service over the phone with the representative that extended this offer. It was not until after the service was completed that I was informed that this was the base price not including labor, oil, or parts. In reality the total for this service was over $65. Additionally, I did a post inspection on my vehicle and found that the engine air filter box had a broken latch and was missing one of the three mounting grommets on the bottom of the box. I contacted the service center to address this issue, and the service representative that I spoke with ensured me that the broken part would be replaced at no cost to myself. They scheduled me an appointment to have the engine air filter box replaced. During this appointment, I waited an hour to be told that they had to order the part and that it would take about a week for the part to arrive in shop. I waited over two weeks but did not receive any update on the status of this part. I had to call the service center to inquire about the status of the replacement part and was told that it was in house. At this point I did not want to schedule another appointment and wait an additional hour or more to have this part replaced, so I asked if I could pick the part up and replace it on my own. I was informed that this would not be a problem. However, when I went to pick up the part there was mass confusion on the situation. I was eventually able to successfully pick up the part at the promised no cost, but this was very frustrating situation. More
This dealership gave a straight forward price, super fast to contact back and reliable great overall. to contact back and reliable great overall. More