Volkswagen of North Tampa
Tampa, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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This was a horrible experience. I scheduled a recall repair and drove there to be told they couldn’t repair it. There was another issue with the car where they said it would be 2 I scheduled a recall repair and drove there to be told they couldn’t repair it. There was another issue with the car where they said it would be 2-2 1/2 hours and it took over 4 hours to finish. When the car was brought up from the wash there was a residue on the car. The service advisor berated another employee (porter who drove the car up) and snapped at him and told him to wipe it down. The service advisor was very rude to the porter and this was in front of customers. The porter did not have the proper rag to wipe it down and the service advisor snapped at the porter again telling him to take it to the detail shop. The porter asked which detail shop and she snapped saying “I don’t care. Just do it “. I know this dealer will never be like Reeves was, but this was disgusting to see such horrible human behavior. More
Our sales person was dismissive and evasive. He showed us 1 car gave us a price then said that he made a “mistake” and that the deal was actually for another car. It felt very bait and switch. He showed us 1 car gave us a price then said that he made a “mistake” and that the deal was actually for another car. It felt very bait and switch. Why does it take so long to buy a car4 hours.!!! The gentleman in finance was very nice but upon looking back at the paperwork the numbers don’t seem to add up with what was promised. Would not go to this VW dealership again. Should have stuck with Bert smith I. St Pete. I do live My suv VW is a wonderful product. More
The service department is quite possibly run by the least professional people in the industry. Nothing but issues since we purchased our vehicles. professional people in the industry. Nothing but issues since we purchased our vehicles. More
very professional service and team are so knowledgeable. I already suggested your location to my roommate who owns a VW. Jacob helped me to check in and wait in the designated area which was very good. ever I already suggested your location to my roommate who owns a VW. Jacob helped me to check in and wait in the designated area which was very good. everyone is above and beyond More
I am always satisfied with my experience every visit. Dustin has been excellent in explaining in detail what I can expect and alert me to any issues to be aware of promptly. Dustin has been excellent in explaining in detail what I can expect and alert me to any issues to be aware of promptly. More
My most recent visit was pleasant. Service advisor was welcoming and attentive. Technician was thorough and provided well explained information about maintenance being performed. Ov Service advisor was welcoming and attentive. Technician was thorough and provided well explained information about maintenance being performed. Overall a good experience. More
Great quality service. Staff was friendly, knowledgeable and responsible. Building very clean and comfortable. Love the snacks in the vending machine. Staff was friendly, knowledgeable and responsible. Building very clean and comfortable. Love the snacks in the vending machine. More