Volkswagen of North Tampa

Anita was a huge help with getting my car fixed and back to me in a timely manner. She was very communicative and honest about all the work my car needed. to me in a timely manner. She was very communicative and honest about all the work my car needed. More

It was an absolute pleasure to work with Raphael, Russ, and Hobbie. Out of my several car buying experiences, this one was superior by far. No pressure sales with a personable touch. The team at VW of Nort and Hobbie. Out of my several car buying experiences, this one was superior by far. No pressure sales with a personable touch. The team at VW of North Tampa worked with my wife and I to buy a brand new 2024 Atlas Cross Sport and worked hard to bring us great value. I would recommend this dealership to all of my friends and family. Thanks guys!!! More

Glad to have service advisors that listen to your concerns and technicians that follow through on your requests. They weren’t there to upsell add on like many other shops. They were honest about what concerns and technicians that follow through on your requests. They weren’t there to upsell add on like many other shops. They were honest about what could be done and went as far as to ask what had been done to the vehicle in the past so as not to push unnecessary costs on to us. More

I came for a tuneup then drove 3 days afterwards with a rattling engine ready to stall. It was an engine cap that was over tightened. 2 nd time this has happened. Always come to Florida Ave center. Service rattling engine ready to stall. It was an engine cap that was over tightened. 2 nd time this has happened. Always come to Florida Ave center. Servicemen please be attentive. Big inconvenience leaving my car overnight for this. Also my brand new tires purchased in your department and driven on only 3 days were rated an 8-9!! Shouldn’t they have been rated a 10? Not pleased about all this. More

Courteous on time communicative able to trouble shoot easily done in short time frame as promised easily done in short time frame as promised More

Well mannered and courteous, video was nice. It really helped me understand the process. Customer Service MGR exceptional. It really helped me understand the process. Customer Service MGR exceptional. More

Thanks to the whole TEAM! !! Starting with Hilary the (AI) I found out after Freddie reached out Mike confirmed appt and the GM finished the process with a thank you... :-) GR !! Starting with Hilary the (AI) I found out after Freddie reached out Mike confirmed appt and the GM finished the process with a thank you... :-) GREAT SERVICE! More

The Good: My salesman was friendly, I thoroughly like my new Jetta, the process on the day of purchase went quickly. The Ugly: It’s been more than 30 days since I made my purchase and my trade-in hasn’t new Jetta, the process on the day of purchase went quickly. The Ugly: It’s been more than 30 days since I made my purchase and my trade-in hasn’t been paid off. I have left several voicemails messages and sent many text messages trying to get a hold of Dan in finance, but he hasn’t contacted me. Even a status update would be nice. I’m less upset that it isn’t paid off than I am about Dan not communicating with me about the process. I have my first payment of my Jetta coming up and I still have to make the payment on my old vehicle. More

Raphael Taft is the individual we worked with when purchasing our vehicle. He was extremely helpful and considerate. I would give him 4.5 stars. The reason for only three stars is that once we left th purchasing our vehicle. He was extremely helpful and considerate. I would give him 4.5 stars. The reason for only three stars is that once we left the dealership, we were basically ghosted. My husband has called and tried to speak with someone from the dealership about promises made (and written in the contract) along with just a couple of basic questions and getting a response or a call back is near impossible. Someone is always on vacation or out of the office. If you're looking to buy a car and never speak with the dealership again then awesome, but when we have a simple question about our lease a call back would be more than appreciated. More

The service provided by Dustin and the shop was excellent. The shuttle guys also did a pretty good job. excellent. The shuttle guys also did a pretty good job. More