Volkswagen of North Tampa

The team was perfectly welcoming and treated me (a girl) very respectfully. This dealership felt like home. I will be returning for other service in the future. very respectfully. This dealership felt like home. I will be returning for other service in the future. More

Edward was very courteous and took charge on dealing with our daughter’s car. He even went as far, as getting our daughter a rental car. our daughter’s car. He even went as far, as getting our daughter a rental car. More

I would recommend voltswagon of Tampa Bay. They go out of their way to explain everything that’s going on with your vehicle They go out of their way to explain everything that’s going on with your vehicle More

I have always go to them for maintenance. Service is good and price is not bad. They are not too pushy and they respect your choice. Service is good and price is not bad. They are not too pushy and they respect your choice. More

Jacob is phenomenal. He is polite, smart, and knowledgeable, he deserves to be promoted. He runs the shop floor extremely well with attention to detail for every customer He is polite, smart, and knowledgeable, he deserves to be promoted. He runs the shop floor extremely well with attention to detail for every customer. More

The process took too long. Spending almost 5 hours at the dealership for a single transaction is absurd. The communication between the sales person and the management needs to Spending almost 5 hours at the dealership for a single transaction is absurd. The communication between the sales person and the management needs to improve since the sales does not move until the management make a decision. The finance office got me a worst finance %APR than the one I was already approve for with my own bank institution. I had to take the highest percentage rate to finally drive out of the dealership ... lucky I can refinance and have a better rate. A simple transaction became a long ordeal. Other customers should bring their camping gear before head to this dealership to close a deal....due to the speed they move to complete a transaction. Thank you Tu Dinh for her professionalism and her patient with the management and the detail department. More

Edward is the guy you need at the service reception. I went to wesley chapel location and seriously it is close to my home but i would never go there . I went to wesley chapel location and seriously it is close to my home but i would never go there . More

Perfect as usual. We greatly appreciate the honesty from this dealership. They let you know what you need vs what you could use. No pressure sales. We greatly appreciate the honesty from this dealership. They let you know what you need vs what you could use. No pressure sales. More

The staff was helpful and they work with me to get a good deal. Tu was very professional and did her best to provide a good buying experience. Compared with other dealerships that I had deal in the past they deal. Tu was very professional and did her best to provide a good buying experience. Compared with other dealerships that I had deal in the past they took way too long to get me out of the door. I spent almost 5 hours in the dealership when the deal was easy and straight forward, the finance and service department shouldn't had take that long to get me going. Waiting for more than 4 hours to close on a deal for a simple vehicle is not acceptable... that is why I gave them 2 stars. I was good with the deal but frustrated for the waiting, hopefully they read this and make some adjustments to not let customers wait that long... More

The attention as always was excellent and Mandy was very friendly and knowledgeable. The service department workers are always helpful. friendly and knowledgeable. The service department workers are always helpful. More