Volkswagen of Nanuet - Service Center

It is clean,presentable, Employees are courteous, polite, and pleasant, knowlegdable,the location is just great I was there on the picnic day, the cook was outstanding as well As his helper. The hamburger, and pleasant, knowlegdable,the location is just great I was there on the picnic day, the cook was outstanding as well As his helper. The hamburger, the frankfurter, and the asparagus were delicious.Great working team.😀😀 More

Chris was really helpful in assisting my car for servicing he took my car with an atmost care and answered all my questions on the recall. Such a humble and down to earth guy I would recommend conne servicing he took my car with an atmost care and answered all my questions on the recall. Such a humble and down to earth guy I would recommend connecting with this guy and the VW nanuet for the best service they provide.Hoping for better service in the upcoming schedule. Thanks VW nanuet for taking care of my car and thanks Chris again More

I was very impressed with the service at Nanuet VW! I had an oil change and tire rotation. Prompt, friendly service from start to finish! I will be back! I had an oil change and tire rotation. Prompt, friendly service from start to finish! I will be back! More

Had a service done, oil & filter on a ‘13 TDI golf. . seemed fine and reasonably priced Cry’s got a coupon code so that helped too. . seemed fine and reasonably priced Cry’s got a coupon code so that helped too. More

Everyone at VW Nanuet was very helpful from the service person who met me when I drove in,to the mechanic that notified me of my car being finished. I also bought VW parts at the counter. The young man b person who met me when I drove in,to the mechanic that notified me of my car being finished. I also bought VW parts at the counter. The young man behind the counter was very helpful also. More

This is not a trustworthy dealership. They left a part hanging that was supposed to be secured properly They left a part hanging that was supposed to be secured properly More

Always friendly and ready to take care of your vehicle upon entry to the service area upon entry to the service area More

When I was there they did not look at my breaks even when I asked them. And finding out a week later that I need breaks. I asked them. And finding out a week later that I need breaks. More

Dealership is super clean. Staff is very knowledgeable & friendly. Service experience was great! Highly recommend VW of Nanuet! Staff is very knowledgeable & friendly. Service experience was great! Highly recommend VW of Nanuet! More

Engine light came on and I spent over $200 for a diagnostic test for them to tell me that I need a new engine. A new engine the cost 13k not including taxes or labor to get it put in. They did not c diagnostic test for them to tell me that I need a new engine. A new engine the cost 13k not including taxes or labor to get it put in. They did not complete any other test before determining if I actually need an engine or not just assuming by one cylinder not having any compression. I also asked about just fixing that one cylinder and he said “it makes no sense it’ll just cost $500 less than replacing a whole new engine.” I took it to a local mechanic which ran a leak down test and is replacing one cylinder valve which didn’t have compression and clean the other 3 and the whole engine for just over 1,000. My car is back on the road like new! Lastly, I did 2 oil changes with them and I always had to go back because they always shorted me on oil. It’s like they want your car to get messed up to keep going back and/or to buy a car from them. More