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Volkswagen of Nanuet - Service Center

Nanuet, NY

4.6
78 Reviews

78 Reviews of Volkswagen of Nanuet - Service Center

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August 04, 2024

Very attentive staff. Entire process went perfectly. Flo Kelly kept me informed throughout my wait More

by Carman01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Flo Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Volkswagen of Nanuet responded

Carman, thank you for the great review. Flo will appreciate the kind words! We look forward to seeing you again at Volkswagen of Nanuet!

August 02, 2024

Great service, fantastic prices and short wait time. Very pleasant establishment. They offer customers refreshments. More

by AF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Flo Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Volkswagen of Nanuet responded

Thank you for the positive feedback! We're delighted to hear that you enjoyed our service, prices, and amenities at Volkswagen of Nanuet. We appreciate your support!

Aug 05, 2024 -

Volkswagen of Nanuet responded

Thank you for the positive feedback! We're delighted to hear that you enjoyed our service, prices, and amenities at Volkswagen of Nanuet. We appreciate your support!

June 04, 2024

It is clean,presentable, Employees are courteous, polite, and pleasant, knowlegdable,the location is just great I was there on the picnic day, the cook was outstanding as well As his helper. The hamburger, More

by nivia.hernandez4305@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrys Kenney
Jun 04, 2024 -

Volkswagen of Nanuet responded

Thank you for the fantastic review, Niva! We're delighted to hear that our team at Volkswagen of Nanuet made your visit enjoyable and that you loved the picnic day treats. We appreciate your support and look forward to seeing you again!

May 07, 2024

Chris was really helpful in assisting my car for servicing he took my car with an atmost care and answered all my questions on the recall. Such a humble and down to earth guy I would recommend conne More

by Shaju
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrys Kenney
May 08, 2024 -

Volkswagen of Nanuet responded

Shaju, it's great to know that Chris provided you with such excellent service at Volkswagen of Nanuet. We're here for all your car care needs and look forward to seeing you again soon!

April 22, 2024

I was very impressed with the service at Nanuet VW! I had an oil change and tire rotation. Prompt, friendly service from start to finish! I will be back! More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrys Kenney
Apr 23, 2024 -

Volkswagen of Nanuet responded

Ed, we're glad to know you had a great experience at Volkswagen of Nanuet! We look forward to seeing you again for your next service visit. Safe travels until then!

April 10, 2024

Had a service done, oil & filter on a ‘13 TDI golf. . seemed fine and reasonably priced Cry’s got a coupon code so that helped too. More

by fughatti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrys Kenney
Apr 10, 2024 -

Volkswagen of Nanuet responded

We're glad to know you found our service reasonably priced and satisfactory at Volkswagen of Nanuet. We appreciate your feedback and are here for anything else you might need down the road!

March 13, 2024

Everyone at VW Nanuet was very helpful from the service person who met me when I drove in,to the mechanic that notified me of my car being finished. I also bought VW parts at the counter. The young man b More

by Mgo751
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Axel Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwardo Palma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sterling Mckenzie, Chrys Kenney
Mar 13, 2024 -

Volkswagen of Nanuet responded

We're glad to know you had a positive experience with our team at Volkswagen of Nanuet, from service to parts. Thanks for taking the time to share your feedback!

February 09, 2024

This is not a trustworthy dealership. They left a part hanging that was supposed to be secured properly More

by Sean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sterling Mckenzie, Chrys Kenney
Feb 09, 2024 -

Volkswagen of Nanuet responded

Sean, I'm sincerely sorry to see this feedback as it does not reflect our commitment to honest and thorough service. We want to ensure all outstanding issues are resolved as soon as possible. If you haven't already, please reach out to our service department at (866) 981-5842. Thank You, Customer Care Team

December 14, 2023

Always friendly and ready to take care of your vehicle upon entry to the service area More

by aeroman28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrys Kenney
Dec 14, 2023 -

Volkswagen of Nanuet responded

Nothing better than a happy customer and a five-star review! Thanks for choosing Volkswagen of Nanuet!

November 29, 2023

When I was there they did not look at my breaks even when I asked them. And finding out a week later that I need breaks. More

by Bnigro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrys Kenney
Dec 01, 2023 -

Volkswagen of Nanuet responded

We are sorry to hear that there may have been an oversight during your previous visit. We aim for complete customer satisfaction and it seems we missed an opportunity here. We would appreciate an opportunity to look further into this matter, so please reach out at your earliest convenience. Thank you, Customer Care Team - CustomerCare@VWNanuet.com

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