Volkswagen of Moon Township

A longer transaction with a successful outcome To the initial statement, my first contact was with Samantha on 20 February. After several contacts, a date of the 24th was agreed upon to see the veh To the initial statement, my first contact was with Samantha on 20 February. After several contacts, a date of the 24th was agreed upon to see the vehicle. Unfortunately, shortly after setting the appointment, I received a call having to cancel because the vehicle was not on the property and it's return was not known for certain. After a second thwarted attempt to see the vehicle, and my schedule becoming busy, Monday the 2nd of March was agreed on. "Third time's a charm" as the presentation went well with Sebastian (The Cooler). He had better knowledge of the vehicle than the manufactures sales persons (this was a used car sale). His experience in the business and enjoyment of the job shows as he handled the presentation confidently. Misty, The Hammer, maintained a good sense of humor as I asked her to work a few finance options during the close which took place after hours. Overall it was a great experience for me and I would shop them again. More

Jonah was great! We were greeted as soon as we walked in and although we were there for a few hours, he was quick to get snacks and drinks for my kids to keep them happy. I was happy with the overall experi and although we were there for a few hours, he was quick to get snacks and drinks for my kids to keep them happy. I was happy with the overall experience and would recommend!!! Thanks Jonah More

I had a great experience here. I was dealing with Sebastian, he was so helpful and so nice. Made the process so easy and quick! 100% would recommend! Sebastian, he was so helpful and so nice. Made the process so easy and quick! 100% would recommend! More

TJ was great! We got a good deal on our VW Atlas and good financing for our loan. No pressure sales and pleasant experience overall. Thanks! financing for our loan. No pressure sales and pleasant experience overall. Thanks! More

How do I even start,I found after leasing the purchase of an Audi from Day was such a seamless process. I could get the car I loved a service contract to CYA and payment to maybe pay it off and make it out a an Audi from Day was such a seamless process. I could get the car I loved a service contract to CYA and payment to maybe pay it off and make it out alive and still have a decent car when said and done! *BOOM*”During the 22 months that followed 3 class action repair suits that I was talked out of executing in service departments at a local Audi dealership because “ my car wasn't quite ready for those said repairs” ( over mileage became an issue and was never brought up) that would have been re-embursed, and beside Your extended coverage will cover...As told by Day Apollo warranty dept. no fault of Misty as she was not currently selling at the time! Ironically 1200 miles later They all happened to my car and a whopping $4,680.00 ( thats not even tires breaks and rotors that need done in 2 months and oil changes) later and by the way that Warranty that was sold to me that I have been paying for the last 23 months now that was so pertinent I get to cover an import car .. Covered a Valve Cover, Wow $3,000 RIPOFF So I have now called every month since November 1, when I signed a cancellation form to get my money back so I can re-finance or trade my car in. Never got a response to why Misty never sent it, no explanation, even called the sales manager. So unhappy I now have as much money in this car as some non luxury brand new transportation, I even went back and tried to do business with them again in attempt to upgrade for fear of more future problems and they only were willing to put me in more financial duress! No Solution, No Communication, No support, mental anquish for 2 years, I’ve been making very curtious, desperate requests for a call back for going on 4 months and a vehicle in service off and on for 9 weeks out of a 22 month period of ownership Ive been very patient up until now so I have a little time to post a rating sure no problem! More

Bought used Tiguan Nate was great - very through - knew the car and what he did not know he found out -communicates well and timely . Actually came in on his day off t Nate was great - very through - knew the car and what he did not know he found out -communicates well and timely . Actually came in on his day off to make sure the final buy process was done correctly. More