Volkswagen of Moon Township
Moon Township, PA
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318 Reviews of Volkswagen of Moon Township
The service representative Sierra was absolutely helpful in getting my car diagnosed and fixed. The technician that serviced my car was very experienced and professional. She helped diagnose a vibration is in getting my car diagnosed and fixed. The technician that serviced my car was very experienced and professional. She helped diagnose a vibration issue I had and fix my front left lower control arm bushing. More
Was greeted with a smile. They listened to what I was coming in for and after looking over me car let me know what it needed and kept me informed of the progress and when my v They listened to what I was coming in for and after looking over me car let me know what it needed and kept me informed of the progress and when my vehicle was ready. More
Exceptional in every facet of the service department from the Superior Manager , Francis; Emilia and Pierre my Super star mechanics to Brett my Amazing Technical Advisor as well as Jacob! Their focus is su the Superior Manager , Francis; Emilia and Pierre my Super star mechanics to Brett my Amazing Technical Advisor as well as Jacob! Their focus is superior customer service to ensure when you leave all maintenance and repairs are done to the upmost degree and the visual and verbal communication are the Best I have ever encountered at a dealership! The amenities of water and snacks while you wait is just another example of their attention to customer service and satisfaction so you feel valued and appreciated. It is just a well run dealership who actually cares about their customers! More
Service is very good. Kept posted on the progress as work is done. I don’t like the sales emails. Once I tell them I’m not interested they need to make a note not to Kept posted on the progress as work is done. I don’t like the sales emails. Once I tell them I’m not interested they need to make a note not to continue soliciting me. More
Great service, noticeable capabilities and speed to action. Loved the videos made after maintenances, the passion and commitment from personnel speaks volume of the cultural engagement. Great work. action. Loved the videos made after maintenances, the passion and commitment from personnel speaks volume of the cultural engagement. Great work. More

