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Volkswagen of Kirkland

Kirkland, WA

3.6
69 Reviews

12612 NE 124th St

Kirkland, WA

98034

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69 Reviews of Volkswagen of Kirkland

June 12, 2018

Biggest mistake of our life. I have never dealt with such incompetent people in my life! My wife and I bought a vehicle from here, the finance manager didn't submit our paperwork More

by HeatherC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Russell , O'Brien Auto Group
December 14, 2017

Customer service after the sale. I had a few issues after the purchase ad my vehicle from VW of Kirkland. I have to say it took some time but I have been taken care of. More

by Ben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales team
September 25, 2017

Car being serviced I went in this past weekend and did not get good service. When I arrived I had to get the staffs attention and than the service manager stepped away P More

by Emerson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phil service manger and Sally service assistant
August 06, 2017

Great Service I had my oil changed at this dealership. It is nice to be able to trust that it will be done right. Everyone was very friendly and the price is compet More

by Jetta2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
August 02, 2017

Crap Crap Crap Originally, I reviewed this dealership a 5/5 because of how I was treated when I bought the car. Yesterday, I went in to get my license plates, as we More

by kylieburnett98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris, Brian, Lin, Phil, Danny
July 26, 2017

Highly recommend We bought a GTI here and have been very pleased with the car and the service department. Maribel Martinez is an outstanding service adviser. She was t More

by angelinaw@johnlscott.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maribel Martinez
October 01, 2013

Kirkland was the only dealer that had the car we wanted and was willing to do everything by phone. Edward was great, he had all paperwork ready to go when we got there. Easy car I ever bought. More

by GolfTDIowner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jenkins
June 25, 2013

I had been thinking about leasing a car for a while. I liked the Sign Then Drive program that VW had going on. I contacted a few dealers around town. Kirkland was the first to respond and worked out eve More

by SEASoundsFan1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jenkins
June 06, 2013

I visited Volkswagen of Kirkland to test drive a used car. They showed me the pre-purchase inspection they performed on the vehicle and everything was listed as "Satisfactory", including a line item call More

by SweepT
Friendliness
Recommend Dealer
No
Employees Worked With
Jason
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