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Volkswagen of Fallston
Fallston, MD
313 Reviews
About Volkswagen of Fallston
Serving Harford County for over 50 years!!
Volkswagen of Fallston, formerly Cook Volkswagen, has been serving Harford County and the Baltimore, Maryland area for over 50 years. Introducing the new VW of Fallston – where we're combining clear, upfront Sonic Automotive Pricing with nationwide inventory and exceptional customer care. It’s the same amazing staff and location, now powered by Sonic Automotive.
We put more Volkswagens on the streets of Harford County than anyone else. Our friendly team is here to assist, not dictate the sale. Visit our store to have all your questions answered, or shop thousands of new and pre-owned vehicles online. In all ways, you drive the sale.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 AM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 313 reviews
November 02, 2025
With Service advisors like Liam and Service Managers like Michael there is a lot to like about the team at Fallston with a comfortable waiting area and a clean dealership. Michael there is a lot to like about the team at Fallston with a comfortable waiting area and a clean dealership. More
by jackl63
Employees Worked With
Liam
October 28, 2025
Excellent communication throughout entire process. Was provided with a written report, also a direct link that included a video and photos. Very welcoming from first point of contact through check-out Was provided with a written report, also a direct link that included a video and photos. Very welcoming from first point of contact through check-out. More
by kat.nykiel
Employees Worked With
Liam Hash
October 23, 2025
Friendly, clean, efficient. Everyone at the dealership was courteous and friendly. My vehicle was actually in for repair and I was directed to where I needed to be within a mi Everyone at the dealership was courteous and friendly. My vehicle was actually in for repair and I was directed to where I needed to be within a minute. The service advisor was friendly and kept on top of the repairs and notified me of everything. He worked as the liaison with the warranty company to get my repairs completed as quickly as possible. The facility is neat and clean with space to charge devices and work. They offer complementary beverages and snacks while you wait! I couldn't be happier with the service I received. More
by cookezemom
August 09, 2025
Volkswagen makes a great product! Rob got me a great deal! I bought my last Jetta TDI 20 years ago in Fallston. It lasted 20 years with no major problems. So I bought another Jetta to Rob got me a great deal! I bought my last Jetta TDI 20 years ago in Fallston. It lasted 20 years with no major problems. So I bought another Jetta today at the same dealership. Tom More
by tommyboy536
Employees Worked With
Rob Porter.
August 04, 2025
Excellent service once again from the Fallston VW service team, my Taos engine light issue was quickly diagnosed and appointment scheduled to resolve. Thanks! team, my Taos engine light issue was quickly diagnosed and appointment scheduled to resolve. Thanks! More
by Miller
Employees Worked With
Liam, Mike
