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Volkswagen of Fallston

Fallston, MD

Overview
Reviews
Vehicles
4.6
287 Reviews
About Volkswagen of Fallston Serving Harford County for over 50 years!! Volkswagen of Fallston, formerly Cook Volkswagen, has been serving Harford County and the Baltimore, Maryland area for over 50 years. Introducing the new VW of Fallston – where we're combining clear, upfront Sonic Automotive Pricing with nationwide inventory and exceptional customer care. It’s the same amazing staff and location, now powered by Sonic Automotive. We put more Volkswagens on the streets of Harford County than anyone else. Our friendly team is here to assist, not dictate the sale. Visit our store to have all your questions answered, or shop thousands of new and pre-owned vehicles online. In all ways, you drive the sale.
Contact Dealership

2110 Belair Rd

Fallston, MD

21047

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Showing 287 reviews

April 12, 2025

They always take care of me. Mike customer service skills are Amazing! He answers any and all of your questions. He doesn't make you feel like you're bothering him, very patient More

by Ms Nita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Apr 15, 2025 -

Volkswagen of Fallston responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

April 10, 2025

My car is always taken care of here. Service staff is amazing! Thank you so much! More

by kaldria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liam
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Apr 14, 2025 -

Volkswagen of Fallston responded

Kaldria, thank you for the high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 04, 2025

I like the fact that I don't have to have an appointment to be able to service my car here. Excellent customer service. More

by Dok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Lee
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Apr 07, 2025 -

Volkswagen of Fallston responded

Dok, we really appreciate your positive review! We look forward to your next visit! Take care!

April 04, 2025

We took our Jetta in for an oil change and tire rotation. It was taken in on time and completed quickly. I really appreciated the video of the multipoint inspection showing the different checkpoints and the More

by JOHN.K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Lee
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Apr 09, 2025 -

Volkswagen of Fallston responded

Hi John, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 23, 2025

I got excellent service and a quick turnaround time at VW of Fallston. I'd recommend them! More

by MB
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Derrick Edmonds and Tom Walsh
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Mar 26, 2025 -

Volkswagen of Fallston responded

We really appreciate your positive review! We look forward to your next visit! Take care!

March 22, 2025

Charles is very genuine and friendly great service. Would absolutely recommend. The process was was easy and painless. More

by maggie36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles
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Mar 26, 2025 -

Volkswagen of Fallston responded

Maggie, we really appreciate your positive review! We look forward to your next visit! Take care!

March 22, 2025

I had been searching for a while for a used car and was not having any luck. Some of the dealerships I had been to were very pushy with phone calls, attitudes and really just didn't have what I was looking More

by Kristyeanes12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon, Matt
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Mar 26, 2025 -

Volkswagen of Fallston responded

Kristy, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 21, 2025

More like an audi dealership than a vw dealership. Great service and nice facilities. They do customer service right! More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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Mar 26, 2025 -

Volkswagen of Fallston responded

Jay, we really appreciate your positive review! We look forward to your next visit! Take care!

March 09, 2025

Great to work with! Our sales person Janell was the best. Made everything quick and easy! Highly recommended! More

by Ak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janell
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Mar 12, 2025 -

Volkswagen of Fallston responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

March 04, 2025

This service was good and they responded well and I have no problem returning for more work More

by melvinkindell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bell
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Mar 09, 2025 -

Volkswagen of Fallston responded

Melvin, we really appreciate your positive review! We hope to see you soon!

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