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Volkswagen of Fallston

Fallston, MD

Overview
Employees
Reviews
Vehicles
4.8
331 Reviews
About Volkswagen of Fallston Serving Harford County for over 50 years!! Volkswagen of Fallston, formerly Cook Volkswagen, has been serving Harford County and the Baltimore, Maryland area for over 50 years. Introducing the new VW of Fallston – where we're combining clear, upfront Sonic Automotive Pricing with nationwide inventory and exceptional customer care. It’s the same amazing staff and location, now powered by Sonic Automotive. We put more Volkswagens on the streets of Harford County than anyone else. Our friendly team is here to assist, not dictate the sale. Visit our store to have all your questions answered, or shop thousands of new and pre-owned vehicles online. In all ways, you drive the sale.
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2110 Belair Rd

Fallston, MD

21047

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Showing 331 reviews

March 25, 2026

Great experience overall. The team was professional, knowledgeable, and kept me informed throughout the process. My car is running perfectly now — highly recommend their servi More

by SILWALRABIN88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liam Hash
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Mar 28, 2026 -

Volkswagen of Fallston responded

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our team. We always strive to keep our customers informed and provide top-notch service. Thanks for recommending us!

February 18, 2026

I went to three dealerships this day. Volkswagen of Fallston was the easiest to work with. William was great to work with I made the buying process simple. More

by Lnelson08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William
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Feb 21, 2026 -

Volkswagen of Fallston responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Volkswagen of Fallston. We can't wait to see you again, have a great day.

February 08, 2026

Sales, mangers, and finance all first rate. Couldn't have hand picked any better. Friendly and professional, they made the sales process comfortable and stress free. More

by Zee H.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa was truly master class. Absolutely rate her 20 stars.Absolutely 20tinal sale she was professional and non-confrontationalrive to negotiations andthe test drive to negotiation and the final sale she was professional,reasonable andthe testthe test
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Feb 11, 2026 -

Volkswagen of Fallston responded

Zee, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Volkswagen of Fallston. We can't wait to see you again, have a great day.

January 10, 2026

If you are looking to buy a car ask for Phil. He was great to work with More

by Chrispotler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa
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Jan 13, 2026 -

Volkswagen of Fallston responded

Chris, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

January 09, 2026

Responsive dealer to service inquiries. Polite staff and friendly dealership to do business with . Clean waiting area. More

by MD Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liam
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Jan 13, 2026 -

Volkswagen of Fallston responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Volkswagen of Fallston. We do hope we can be of assistance in the future. Take care!

January 04, 2026

This should have been an easy, positive car‑buying experience. Marvin, the sales manager, was excellent—professional, honest, and great to work with. Jazmin was friendly (though very sales‑forward), a More

by VWBuyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Marvin, Jasmine, Matthew, and their boss
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Jan 07, 2026 -

Volkswagen of Fallston responded

Hello, Thank you for your feedback. We appreciate the opportunity to clarify the situation. At your request, we had already initiated financing through your preferred bank directly with the lender. Unfortunately, once the electronic funding process is started by the bank, the dealership is no longer able to accept a separate paper check for the same loan, terms, rate, and amount, as doing so would result in duplicate funding, which is not permissible. We understand that you spent additional time at the bank, and we’re truly sorry for that inconvenience. Our team communicated that the electronic transfer had already been initiated and explained why we could not honor a separate check once that process was underway, but we regret that this was still frustrating and time-consuming for you. We value your business and appreciate you recognizing the efforts of our sales and finance team. Your feedback regarding communication and experience has been noted, and we will continue working to make future transactions as smooth and transparent as possible. — Volkswagen of Fallston Management

December 13, 2025

I had a great experience at Volkswagen of Fallston. My transaction was quick and easy. William was amazing!! More

by jbscheers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa
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Dec 17, 2025 -

Volkswagen of Fallston responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Volkswagen of Fallston. We can't wait to see you again, have a great day.

December 13, 2025

Efficient and thorough equals time. Shuttle is the best. Car was washed.Thank you!thaks More

by billremlap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2025 -

Volkswagen of Fallston responded

We are so pleased you enjoyed your visit to Volkswagen of Fallston! We can't wait to see you again, have a great day.

December 12, 2025

Very laid back and friendly . The sales staff was easy to work with and the service staff were friendly. More

by Steveward
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2025 -

Volkswagen of Fallston responded

Steve, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

December 08, 2025

In for service, very kind , helpful , and quick to start service on my vehicle as well as quickly completed and on my way… Thank you service department. More

by Dvncrsy23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ozzy… thank you sir !!!
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Dec 08, 2025 -

Volkswagen of Fallston responded

We are so pleased you enjoyed your visit to Volkswagen of Fallston! We do hope we can be of assistance in the future. Take care!

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