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Volkswagen of Duluth

Hermantown, MN

Overview
Employees
Reviews
Vehicles
4.7
704 Reviews
Everything we do at Volkswagen of Duluth is done with pride. We want to be your go-to Volkswagen dealer in MN, and we'll go to great lengths to ensure your satisfaction. We have a staff of auto financing professionals who can assist you in obtaining the finest Volkswagen lease or car loan, as well as an outstanding vehicle service and auto repair center to meet all of your automotive needs. Our commitment to you does not end with the purchase. If you have any questions, please contact us at any time, Volkswagen of Duluth’s complete team is here to assist you! We are proud to provide Volkswagen sales and auto repair to Hermantown, MN but also the surrounding cities of Duluth, Cloquet, Proctor, Munger, Arnold, and many more! If you want to buy a car from a dealership that cares about its customers, stop by Volkswagen of Duluth and see for yourself!
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4735 Loberg Ave

Hermantown, MN

55811

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Showing 704 reviews

August 19, 2024

Friendly and professional no pressure dealership with great selection and options that met our family's budget and needs. More

by rdejmuller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Pegelow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

Volkswagen of Duluth responded

Thank you so much for your kind words! We're thrilled to hear that you found our dealership friendly, professional, and pressure-free. It's fantastic that we could help you find the perfect option that fits both your budget and your family's needs. If you have any more questions or need further assistance, feel free to reach out at 218.722.6989. Enjoy your new vehicle, and thanks again for choosing us!

August 17, 2024

Dan was amazing. The belt was recently changed but was told it was needed to be changed. Kinda sketchy More

by blakek1515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

Volkswagen of Duluth responded

Thank you so much for your 5-star review! I’m glad to hear Dan provided excellent service. We always strive to be transparent and ensure that our customers only get what they truly need. If you ever have any concerns or questions about our recommendations, please feel free to reach out. You can contact the service department directly at 218.322.1099. Your trust means a lot to us!

August 16, 2024

Enjoyed scheduling appointment online. Amber was great and service was done timely. Thanks the fifteen word minimum on this survey is stupid. More

by aaronneiding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Blaylock
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Aug 16, 2024 -

Volkswagen of Duluth responded

Thank you for sharing your experience! We're glad to hear that you enjoyed scheduling your appointment online and that Amber provided excellent service. We aim to make every visit as smooth and efficient as possible. We appreciate your feedback and look forward to serving you again at VW of Duluth!

August 15, 2024

Getting an appointment was easy, and they finished my car super fast and offered me a car wash! More

by katie.toumi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Blaylock
Report | Print
Aug 15, 2024 -

Volkswagen of Duluth responded

Thank you for your kind words! We're thrilled to hear that your appointment was easy to schedule and that our team completed your service quickly. Offering a complimentary car wash is just one of the ways we like to go the extra mile for our customers. We appreciate your business and look forward to serving you again at VW of Duluth!

August 15, 2024

Dan was extremely thorough, helpful, and professional in handling our repair. The quality of the work is first rate. Thank you! More

by chuckpaton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2024 -

Volkswagen of Duluth responded

Thank you for your feedback! We’re delighted to hear that Dan provided such thorough, helpful, and professional service during your repair. Our team takes great pride in delivering top-quality work, and we’re glad you had a positive experience. We appreciate your trust in VW of Duluth and look forward to assisting you in the future!

August 13, 2024

Pleasent, quick and efficient buying experience. Listened to me and worked to fulfill my needs. Highly reccomended. More

by joel.adams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serina Sprecco
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Aug 13, 2024 -

Volkswagen of Duluth responded

Thank you for your kind words! We're thrilled to hear that you had a pleasant, quick, and efficient buying experience with us at VW of Duluth. It's our priority to listen to our customers and work hard to fulfill their needs. Your recommendation means a lot to us. If there's anything more we can do for you, don't hesitate to reach out. We look forward to serving you again in the future!

August 13, 2024

Work completed on timeline given. Staff were professional and friendly. Bathroom was clean. No issues. More

by hawkinst2119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Blaylock
Report | Print
Aug 13, 2024 -

Volkswagen of Duluth responded

Thank you for your feedback! We're glad to hear that your experience at VW of Duluth met your expectations. We strive to complete work within the timeline given, and it's great to know our team was professional and friendly throughout your visit. We're also pleased that our facilities, including the bathroom, were up to standard. If you have any further needs or questions, feel free to reach out. We look forward to serving you again in the future!

August 13, 2024

Service takes forever and all problems are still not resolved. Also, offering a loaner would be great!! More

by nosenlaurie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Huffman
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

Volkswagen of Duluth responded

Thank you for your feedback. We are truly sorry to hear about the delays and the ongoing issues you’re experiencing. We strive to resolve problems as quickly as possible and we understand how frustrating this must be. To better address your concerns and expedite the resolution, please give our Service Manager a call at 218.297.0149.

August 13, 2024

Always a pleasure to come to a place that makes you feel welcomed. Top notch. More

by joejtford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Pegelow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Lumsden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serina Sprecco
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Aug 14, 2024 -

Volkswagen of Duluth responded

Thank you so much for your kind words! We're thrilled to hear that you feel welcomed and valued every time you visit. Your satisfaction is our top priority, and we can’t wait to have the pleasure of serving you again soon.

August 08, 2024

Friendly, helpful and they keep me updated on the progress of work being done on my car. More

by nikkicarpenter68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2024 -

Volkswagen of Duluth responded

Thank you so much for your kind words! At VW of Duluth, we strive to provide friendly and helpful service while keeping you informed every step of the way. We're glad to hear that our communication and transparency have made a positive impact on your experience. If you ever need anything else, don't hesitate to reach out. We're here to help!

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