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Volkswagen of Duluth

Hermantown, MN

4.8
743 Reviews
Everything we do at Volkswagen of Duluth is done with pride. We want to be your go-to Volkswagen dealer in MN, and we'll go to great lengths to ensure your satisfaction. We have a staff of auto financing professionals who can assist you in obtaining the finest Volkswagen lease or car loan, as well as an outstanding vehicle service and auto repair center to meet all of your automotive needs. Our commitment to you does not end with the purchase. If you have any questions, please contact us at any time, Volkswagen of Duluth’s complete team is here to assist you! We are proud to provide Volkswagen sales and auto repair to Hermantown, MN but also the surrounding cities of Duluth, Cloquet, Proctor, Munger, Arnold, and many more! If you want to buy a car from a dealership that cares about its customers, stop by Volkswagen of Duluth and see for yourself!
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4735 Loberg Ave

Hermantown, MN

55811

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Showing 743 reviews

December 09, 2022

Staff was courteous . But we won't go back. Bought a used vehicle and after bringing it home, we cleaned it out and got a sackful of garbage out of the back seat area. M More

by landtkriz
Recommend Dealer
No
Employees Worked With
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Mosher
Dec 19, 2022 -

Volkswagen of Duluth responded

Thank you for taking the time to provide your feedback, and we apologize for the poor experience and communication issues you experienced. Please reach out to our General Manager, Chris Johnston to provide more details and see if a resolution can be found.

December 08, 2022

Overall, I received great service. Nice and clean environment. Thanks to Whitney for communicating and explaining every details regarding the service done on my car. More

by MARKBOAT2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Podgorak
Dec 19, 2022 -

Volkswagen of Duluth responded

Thank you for the great review! We appreciate you visiting our service department for you Volkswagen service needs.

December 06, 2022

They have Friendly customer service reps in the service department - helpful and courteous. Appreciate updates during visit More

by JOEYBETHM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Podgorak
Dec 07, 2022 -

Volkswagen of Duluth responded

Thank you very much for this kind review of our service department at VW of Duluth. Your continued support and loyalty is very appreciated.

December 05, 2022

prompt and courteous service, very informative of vehicles issues when getting vehicle serviced. waiting area comfortable. More

by vilihoi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elle Gillen
Dec 07, 2022 -

Volkswagen of Duluth responded

Thank you for the review of our Volkswagen Service Department. It's good to know that your visit was enjoyable.

December 04, 2022

Very efficient and good attention to details. The shuttle service and driver have been great and very much appreciated. Highly recommend VW of DUluth. More

by edott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whitney Podgorak
Dec 07, 2022 -

Volkswagen of Duluth responded

Thank you for taking the time to review our store. It's great to hear that our shuttle service was helpful.

December 03, 2022

Recently, I had a less than positive 1st service visit for my 2022 Taos WW More

by ELM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2022

Very accommodating Prompt service. Absolutely no complaints. Extremely satisfied. My service person was helpful and friendly. More

by berr1jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Volkswagen of Duluth responded

Thank you for letting us know that you are satisfied with the service you received on your Volkswagen. The great review is appreciated.

December 03, 2022

Clean well organized business. Provide coffee and refreshments for waiting customers. Repairs done well and dependable. More

by d.langley
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whitney Podgorak
Dec 07, 2022 -

Volkswagen of Duluth responded

Thank you for trusting our service department with your Volkswagen repairs. We appreciate the great review!

December 02, 2022

There was nothing I was disappointed with, my ride home from the shuttle, the video of the inspection, updates from Whitney, the great mechanical work, most of it under warranty. I am very pleased More

by jkiel3338
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whitney Podgorak
Dec 07, 2022 -

Volkswagen of Duluth responded

Thank you for letting us know your visit with our service department was pleasant. We're glad the shuttle service helped out and that you enjoyed the video communication.

December 01, 2022

The one-year servicing under warranty was great. Listened to my concerns and addressed them during the service time. Very happy with results. More

by jandcph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Volkswagen of Duluth responded

Thank you for the 5-stars! Your satisfaction with our service department is our top goal!

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