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Volkswagen of Duluth

Hermantown, MN

4.8
743 Reviews
Everything we do at Volkswagen of Duluth is done with pride. We want to be your go-to Volkswagen dealer in MN, and we'll go to great lengths to ensure your satisfaction. We have a staff of auto financing professionals who can assist you in obtaining the finest Volkswagen lease or car loan, as well as an outstanding vehicle service and auto repair center to meet all of your automotive needs. Our commitment to you does not end with the purchase. If you have any questions, please contact us at any time, Volkswagen of Duluth’s complete team is here to assist you! We are proud to provide Volkswagen sales and auto repair to Hermantown, MN but also the surrounding cities of Duluth, Cloquet, Proctor, Munger, Arnold, and many more! If you want to buy a car from a dealership that cares about its customers, stop by Volkswagen of Duluth and see for yourself!
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4735 Loberg Ave

Hermantown, MN

55811

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Showing 743 reviews

January 08, 2023

They were able to assist and help me purchase the vehicle I was interested in. Thank you. More

by krystalmorgan91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Mosher, Serina Sprecco
Jan 20, 2023 -

Volkswagen of Duluth responded

Thank you for the great review and congrats on the purchase of your vehicle!

January 01, 2023

They make buying a car hassle free and fun! The team of Serina, Andrew, and Dylan made us feel like we were selecting a car with the aid of well-informed friends. A special shout out to Andrew More

by kkatichdean
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serina Sprecco, Andy Pegelow
Jan 04, 2023 -

Volkswagen of Duluth responded

Thank you very much for the review! We appreciate you giving a shout out to several team members. Congrats on your new VW!

December 31, 2022

Positive experience. Just needed some lug nuts swapped out. Staff were courteous and efficient. I was in and out the door within 30 minutes. More

by nilsjanderson
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Volkswagen of Duluth responded

It's great to see our team was able to get you in and out quickly! Thank you for bringing your vehicle to VW of Duluth.

December 31, 2022

I was in to get my keys reprogrammed and to do an undercoat inspection. I was able to drop my car off a couple days early knowing that a snow storm was on the way. They completed everything by the ne More

by jjmulqueen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elle Gillen
Jan 04, 2023 -

Volkswagen of Duluth responded

Thank you for the great review and it's good to know that you were able to get it back and avoid those crazy roads.

December 30, 2022

Zach was great to work with. Financing dept less than impressive. Tried getting me to sign for stuff I never ordered like rustproofing after I had already said know. Three differ More

by P4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Isola
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serina Sprecco, Zach Waldner
Jan 04, 2023 -

Volkswagen of Duluth responded

Thank you for taking the time to provide feedback concerning our finance team. It's good to hear that your overall experience was positive and we hope you enjoy your new Volkswagen!

December 28, 2022

Was a great experience, new what I wanted when I in, was never pressured and everyone was very helpful to get me into my new vehicle. More

by Josh Stier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Waldner
Jan 04, 2023 -

Volkswagen of Duluth responded

Josh, thank you very much for the 5-star review and congrats on your new ride!

December 28, 2022

Great service & very efficient. Enjoyed working with the whole crew & would highly recommend Volkswagen to my friends & family More

by christinehazel87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serina Sprecco, Curt Jensen
Jan 04, 2023 -

Volkswagen of Duluth responded

Thank you for this great review and we appreciate the recommendation. Congrats on the purchase of your VW!

December 26, 2022

John and Keary are so friendly and helpful. I couldn't believe how fast they got my questions answered and how personable they both were. Thank you both for the amazing service! More

by Chief_Hopper
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keary Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

Volkswagen of Duluth responded

Thank you very much for the kind review of our used vehicle team and it's great to hear that it went fast!

December 24, 2022

Very patient and personable dealership and staff. They want you to feel like you are getting a car that you love rather than simply trying to make a buck. I did not feel rushed or pushed at all to ma More

by Abbiethomas10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Waldner
Jan 04, 2023 -

Volkswagen of Duluth responded

It's awesome to hear that you felt comfortable during your vehicle purchase while working with our team. Congrats on picking up your used Toyota from us!

December 22, 2022

I didn’t appreciate that when I came in to have the timing on my Jetta they took it upon themselves to look at the filters and numerous other issues without my approval and then asked me if they could More

by spckhead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure what the girls name is
Jan 03, 2023 -

Volkswagen of Duluth responded

Thank you for providing feedback concerning your visit to our service department. Making sure you are provided with the most accurate information is always our goal and in some cases like this, it takes additional diagnostic time to determine the extent of the issue due to the incorrect repair being completed prior to you bringing it to us. Every vehicle that is serviced by our team receives a courtesy inspection of filters and other maintenance items. Your concerns regarding that inspection will be relayed to the management team. You can reach out directly to our Service Manager, Rob Hakala, with any additional information as well as to discuss any possible resolution. Thank you again for your time and feedback.

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