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Volkswagen of Duluth

Hermantown, MN

Overview
Employees
Reviews
Vehicles
4.7
688 Reviews
Everything we do at Volkswagen of Duluth is done with pride. We want to be your go-to Volkswagen dealer in MN, and we'll go to great lengths to ensure your satisfaction. We have a staff of auto financing professionals who can assist you in obtaining the finest Volkswagen lease or car loan, as well as an outstanding vehicle service and auto repair center to meet all of your automotive needs. Our commitment to you does not end with the purchase. If you have any questions, please contact us at any time, Volkswagen of Duluth’s complete team is here to assist you! We are proud to provide Volkswagen sales and auto repair to Hermantown, MN but also the surrounding cities of Duluth, Cloquet, Proctor, Munger, Arnold, and many more! If you want to buy a car from a dealership that cares about its customers, stop by Volkswagen of Duluth and see for yourself!
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4735 Loberg Ave

Hermantown, MN

55811

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Showing 689 reviews

August 13, 2024

Work completed on timeline given. Staff were professional and friendly. Bathroom was clean. No issues. More

by hawkinst2119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Blaylock
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Aug 13, 2024 -

Volkswagen of Duluth responded

Thank you for your feedback! We're glad to hear that your experience at VW of Duluth met your expectations. We strive to complete work within the timeline given, and it's great to know our team was professional and friendly throughout your visit. We're also pleased that our facilities, including the bathroom, were up to standard. If you have any further needs or questions, feel free to reach out. We look forward to serving you again in the future!

August 13, 2024

Service takes forever and all problems are still not resolved. Also, offering a loaner would be great!! More

by nosenlaurie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Huffman
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

Volkswagen of Duluth responded

Thank you for your feedback. We are truly sorry to hear about the delays and the ongoing issues you’re experiencing. We strive to resolve problems as quickly as possible and we understand how frustrating this must be. To better address your concerns and expedite the resolution, please give our Service Manager a call at 218.297.0149.

August 13, 2024

Always a pleasure to come to a place that makes you feel welcomed. Top notch. More

by joejtford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Pegelow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Lumsden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serina Sprecco
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Aug 14, 2024 -

Volkswagen of Duluth responded

Thank you so much for your kind words! We're thrilled to hear that you feel welcomed and valued every time you visit. Your satisfaction is our top priority, and we can’t wait to have the pleasure of serving you again soon.

August 08, 2024

Friendly, helpful and they keep me updated on the progress of work being done on my car. More

by nikkicarpenter68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2024 -

Volkswagen of Duluth responded

Thank you so much for your kind words! At VW of Duluth, we strive to provide friendly and helpful service while keeping you informed every step of the way. We're glad to hear that our communication and transparency have made a positive impact on your experience. If you ever need anything else, don't hesitate to reach out. We're here to help!

August 05, 2024

Friendly and helpful in getting me a quick appointment date. Work done on air conditioning was successful. More

by ddr58mn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Volkswagen of Duluth responded

Thank you for your kind words! We're thrilled to hear that our team was able to assist you promptly and that your air conditioning is working perfectly. At VW of Duluth, we're dedicated to providing excellent service and ensuring our customers are taken care of. If you need anything else, please don't hesitate to reach out. Safe travels!

August 05, 2024

Service Department people are great. They make appointments to suit my schedule and the courtesy car driver is super! Work is done as promised. Very helpful. More

by jandcph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2024 -

Volkswagen of Duluth responded

Thank you so much for your feedback! We're delighted to hear that our Service Department team was able to accommodate your schedule and that you had a positive experience with our courtesy car driver. We strive to meet and exceed expectations, ensuring that all work is completed as promised. If you need anything else, we're here to help!

August 01, 2024

Service was great. I went in for an oil change and they quickly discovered something else was wrong. They called me. Verified the fix was under warranty and took care o More

by kendall.obryan87
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2024 -

Volkswagen of Duluth responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our service team. Our goal is always to provide thorough and efficient service, ensuring your vehicle is in top shape. We're glad we could quickly identify the issue and take care of it under warranty. Your satisfaction is our priority, and we appreciate your trust in VW of Duluth. Safe travels, and we look forward to serving you again!

August 01, 2024

This was one of the best car buying experiences I have had. Staff (Andrew) was top notch, very perfessional and knowledgeable and was very personable to deal with. More

by tluoma601
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Pegelow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2024 -

Volkswagen of Duluth responded

Thank you so much for sharing your positive experience! We're delighted to hear that Andrew provided you with excellent service and made your car-buying experience one of the best. We pride ourselves on having a professional and knowledgeable team that genuinely cares about our customers. We're glad Andrew could make the process smooth and enjoyable for you. If you need anything in the future, we're here to help! Enjoy your new vehicle!

July 30, 2024

Serina had the bug all ready for us & sitting right out front. Cleaned and polished! I like a clean car! Serina met us right at the door with open arms ready to meet us and answer any questions that we More

by gtstockinger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serina Sprecco
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Aug 02, 2024 -

Volkswagen of Duluth responded

Thank you, Gordy and Terri, for sharing your experience! We’re thrilled to hear that Serina made your visit so pleasant. It's always our goal to ensure a smooth and enjoyable process, from having the car ready to addressing any concerns. Serina’s dedication to her customers truly shines through, and we’re fortunate to have her as a Sales Manager. We appreciate your kind words and are glad you felt well taken care of. Wishing you many happy miles ahead from all of us at VW of Duluth!

July 30, 2024

VW of Duluth was very prompt and accommodating. We were on a cross country roadtrip and my VW sprung a leak. This dealership fixed my car in a very timely manner and got us back on the road! More

by janessagammill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Mariucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2024 -

Volkswagen of Duluth responded

Thank you for your kind review! We're glad we could assist you during your cross-country road trip. At VW of Duluth, we understand the importance of getting back on the road quickly and safely. It’s great to hear that our team could fix your car promptly and accommodate your needs. We wish you safe travels and are here for you anytime you need assistance. Enjoy the rest of your journey!

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