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Volkswagen of Duluth

Hermantown, MN

4.7
688 Reviews
Everything we do at Volkswagen of Duluth is done with pride. We want to be your go-to Volkswagen dealer in MN, and we'll go to great lengths to ensure your satisfaction. We have a staff of auto financing professionals who can assist you in obtaining the finest Volkswagen lease or car loan, as well as an outstanding vehicle service and auto repair center to meet all of your automotive needs. Our commitment to you does not end with the purchase. If you have any questions, please contact us at any time, Volkswagen of Duluth’s complete team is here to assist you! We are proud to provide Volkswagen sales and auto repair to Hermantown, MN but also the surrounding cities of Duluth, Cloquet, Proctor, Munger, Arnold, and many more! If you want to buy a car from a dealership that cares about its customers, stop by Volkswagen of Duluth and see for yourself!
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4735 Loberg Ave

Hermantown, MN

55811

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Showing 688 reviews

November 25, 2022

It was a very smooth process. Paperwork took only 15-20 minutes. My only disappointment was the vehicle only had about 1/3 tank of gas. Small things go a long ways. More

by mitchellgrunig
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serina Sprecco
Nov 28, 2022 -

Volkswagen of Duluth responded

Thank you for the great review and feedback. It's great to hear that you got in and out quickly while buying your vehicle. Your concern about the gas will also be passed along to our management team. Have a great week!

November 23, 2022

Excellent service! By far the easiest and most pleasant experience I’ve ever had. Everyone one staff was very friendly and the status of my vehicle was communicated thr More

by Tyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Savoye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elle Gillen, Whitney Podgorak, Ethan Ziliak
Nov 28, 2022 -

Volkswagen of Duluth responded

Thank you for the great review of your experience with us. Your continued support is very appreciated. Have a great week!

November 22, 2022

Serena and the staff are knowledgeable, helpful, and committed to getting you into the VW of your dreams. I got a Tiguan and it has been absolutely perfect. The service dept is fast and efficient and ga More

by Ray Hayward
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Montecalvo, Serina Sprecco, Whitney Podgorak
Nov 22, 2022 -

Volkswagen of Duluth responded

Thank you for this great review of Serena and the team at VW of Duluth. Your continued support means a lot to us. Enjoy that Tiguan!!

November 20, 2022

They promptly got our Atlas in & out & the waiting area is very comfortable. The video the service department shares while the vehicle is being worked on is pretty neat also. More

by klwoodhull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Volkswagen of Duluth responded

Thank you for bringing your VW Atlas for service. It's good to know you enjoyed the video and stayed comfortable during your visit.

November 19, 2022

Stopped by the dealership to get a wiper blade arm looked at that stopped working. They got me in immediately with no appointment and had a service tech look at the vehicle right away and fix the issue. In a More

by Emccort
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Pegelow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reed Patterson, Nick Montecalvo
Nov 21, 2022 -

Volkswagen of Duluth responded

Thank you for using the VW of Duluth service department for your vehicle maintenance. Getting our valued customers in and out quickly is our priority. The 5-star review is appreciated.

November 19, 2022

After owning Corollas and Civics and their lack of availability we took a ride to Duluth to just look at their stock of new cars. Serina talked us into test driving the new Jetta and we fell in love w More

by bjackson2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Serina Sprecco, Elle Gillen
Nov 21, 2022 -

Volkswagen of Duluth responded

It is great to hear that you are enjoying your Jetta. Thank you very much for making the trip to both purchase and service your Volkswagen. Your review is very much appreciated.

November 19, 2022

There has been a dramatic increase in the level of customer service. From sales to the service department, you can see more leadership and care. The only way they could improve is if they would have More

by Brad Edwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elle Gillen
Nov 21, 2022 -

Volkswagen of Duluth responded

It is great to hear that you are seeing improvements with our customer service. Thank you for providing feedback on our service department hours. Our management team is always reviewing ways to make it easier to work around busy schedules.

November 19, 2022

Very nice atmosphere. Every employee I spoke with were kind and helpful. Will definitely be back there and will recommend VW of Duluth to other people. More

by 8831joyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serena
Nov 21, 2022 -

Volkswagen of Duluth responded

Thank you for this great review. You recommending VW of Duluth to your friends is greatly appreciated and it's great to hear that you enjoyed our atmosphere and received exceptional service. Have a great week!

November 18, 2022

The dealer Diagnosed a difficult issue! My car runs better than ever! Thank you so much! More

by aaron.mclain1
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Volkswagen of Duluth responded

That is great news! Thank you for trusting the VW of Duluth service department with your vehicle.

November 18, 2022

Way over priced on repairs. 700 for a new brake pads and in superior had it done for 400. More

by dcorey649
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Podgorak
Nov 18, 2022 -

Volkswagen of Duluth responded

Thank you for bringing this to our attention. To better understand your concern and attempt to find a resolution, you can expect Rob Hakala, our Service Manager to reach out directly. We appreciate you giving us the opportunity to service your vehicle.

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