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Volkswagen of Duluth

Hermantown, MN

4.7
688 Reviews
Everything we do at Volkswagen of Duluth is done with pride. We want to be your go-to Volkswagen dealer in MN, and we'll go to great lengths to ensure your satisfaction. We have a staff of auto financing professionals who can assist you in obtaining the finest Volkswagen lease or car loan, as well as an outstanding vehicle service and auto repair center to meet all of your automotive needs. Our commitment to you does not end with the purchase. If you have any questions, please contact us at any time, Volkswagen of Duluth’s complete team is here to assist you! We are proud to provide Volkswagen sales and auto repair to Hermantown, MN but also the surrounding cities of Duluth, Cloquet, Proctor, Munger, Arnold, and many more! If you want to buy a car from a dealership that cares about its customers, stop by Volkswagen of Duluth and see for yourself!
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4735 Loberg Ave

Hermantown, MN

55811

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Showing 688 reviews

September 17, 2024

Great service and staff. Appreciate being kept informed as the process goes on regarding the status of my vehicle and any problems that are come across. More

by sherwood2619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steph Gordon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Volkswagen of Duluth responded

Thank you for sharing your feedback with us. We’re glad to hear you appreciated our service and communication throughout the process. However, it looks like there might have been some aspects of your experience that didn't meet your expectations. We’d love to hear more about what could have been improved so we can ensure a better experience in the future. Please feel free to reach out to us directly at 218.722.6989 to speak with the service department with any additional comments or concerns. Thank you for your time!

September 14, 2024

Really liked our salesman Malcolm. Did not feel pressured at all, rest of staff was good as well More

by sross16
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Kukowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Lumsden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serina Sprecco
Sep 17, 2024 -

Volkswagen of Duluth responded

Thank you so much for your kind words and for taking the time to leave a review! We’re thrilled to hear that Malcolm and the rest of our team made your experience enjoyable and pressure-free. Your feedback means a lot to us, and we hope you’re loving your new vehicle. If you need anything else or have any questions, don’t hesitate to reach out. Safe travels!

September 10, 2024

I recently had the pleasure of working with Dan at Volkswagen, and I can't say enough good things about the experience. From the moment I walked in, Dan made sure I felt valued and heard. He was incre More

by jen36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Mariucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Volkswagen of Duluth responded

Thank you so much for your thoughtful 5-star review! We’re delighted to hear about your positive experience with Dan and the VW of Duluth team. It's wonderful to know that Dan made you feel valued and informed throughout the entire process—his commitment to excellence truly shines through. We’re also thrilled that our team's professionalism and dedication exceeded your expectations. It’s always our goal to make every visit smooth and stress-free, so we're glad to have achieved that for you. Thank you for recommending us! We’re always here for you, and we look forward to assisting you again in the future. Safe travels!

September 10, 2024

Great 1st time service experience. Tanner was very friendly and explained everything very well. Thank you! More

by dbryce8757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Mariucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Volkswagen of Duluth responded

Thank you so much for your positive review! We're thrilled to hear that your first service experience with us was great and that Tanner made a good impression. We’ll be sure to pass along your kind words. If you need anything else or have more questions in the future, don’t hesitate to reach out. Safe driving!

September 09, 2024

Everything was good ok ok ok k k k k k k k k k k More

by reedraceing
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Volkswagen of Duluth responded

Thank you so much for the 5-star review! We're thrilled to hear that your experience with VW of Duluth was a positive one. Our team works hard to ensure that every visit is top-notch, and we're glad it shows. If there's anything else we can assist you with, don't hesitate to reach out. We look forward to serving you again!

September 08, 2024

Daniel was fantastic to work with - he listened to my concerns, had the technicians address those concerns, and then clearly enumerated all the maintenance items my vehicle needed and help me prioritize More

by wendyfuller70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Volkswagen of Duluth responded

Wendy, thank you so much for your wonderful review! We're thrilled to hear that Daniel provided such great service and addressed all your concerns. It's fantastic to know that he communicated clearly and helped you prioritize your vehicle's maintenance. We appreciate your feedback and look forward to assisting you again in the future!

September 05, 2024

Greet experience from the second we walked on the floor! One month later and we couldn’t be more happy with the overall experience! 10/10 for professionalism and personalizing the experience for us!! More

by Melannelindquist
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Pegelow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Kukowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serina Sprecco
Sep 05, 2024 -

Volkswagen of Duluth responded

Thank you so much for your fantastic review! We're thrilled to hear that your experience with us was top-notch from start to finish. It’s wonderful to know that our team’s professionalism and personal touch made a lasting impression. If you ever need anything or have more questions, don’t hesitate to reach out. Enjoy your Volkswagen Taos, and thanks again for the 5-star rating!

September 01, 2024

They are also making sure that they are being very helpful and answer all of your questions. More

by Lantybonn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Kukowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steph Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Volkswagen of Duluth responded

Thank you for your fantastic review! We’re delighted to hear that our sales team was so helpful and attentive to all your questions. Providing excellent service and support is our top priority, and it’s great to know we met your expectations. If you have any more questions or need further assistance, feel free to reach out to Jake or any of our staff. Enjoy your new vehicle and thanks again for choosing Volkswagen of Duluth!

August 30, 2024

I was on vacation with my 3 kids in Duluth. We were just about to head home to Minneapolis when I noticed my tire pressure light come on. I called VW Duluth and Daniel told me he could get me i More

by meghanloginov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Volkswagen of Duluth responded

Thank you so much for the glowing review! We're thrilled to hear that Daniel and our team were able to assist you so efficiently and with care. It’s great to know that we could get you back on the road safely and make your vacation a little less stressful. Your kind words mean a lot to us. If you ever find yourself in Duluth again, please don't hesitate to stop by. Safe travels to you and your family!

August 28, 2024

Clean, professional, helpful, listening, good guidance. The service was quick also. Always a good experience. More

by manleyanthony09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Mariucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serina Sprecco
Aug 28, 2024 -

Volkswagen of Duluth responded

Thank you so much for your 5-star feedback! We're thrilled to hear that you had a professional, and efficient service experience with us. Your satisfaction is our top priority, and it's great to know our team was able to provide helpful guidance and attentive service. We look forward to serving you again in the future!

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