Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Volkswagen of Duluth
Hermantown, MN
702 Reviews
Everything we do at Volkswagen of Duluth is done with pride. We want to be your go-to Volkswagen dealer in MN, and we'll go to great lengths to ensure your satisfaction. We have a staff of auto financing professionals who can assist you in obtaining the finest Volkswagen lease or car loan, as well as an outstanding vehicle service and auto repair center to meet all of your automotive needs. Our commitment to you does not end with the purchase. If you have any questions, please contact us at any time, Volkswagen of Duluth’s complete team is here to assist you!
We are proud to provide Volkswagen sales and auto repair to Hermantown, MN but also the surrounding cities of Duluth, Cloquet, Proctor, Munger, Arnold, and many more! If you want to buy a car from a dealership that cares about its customers, stop by Volkswagen of Duluth and see for yourself!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 702 reviews
October 14, 2024
Very friendly and helpful staff. Buying a new vehicle here was a very easy process. Buying a new vehicle here was a very easy process. More
by nmstadler
Verified Customer
October 14, 2024
First when we purchased this vehicle our salesman told us it did stuff that it doesn't have. He's no longer there so I am glad they don't tolerate that. I have had this vehicle is there a few times now. Each it did stuff that it doesn't have. He's no longer there so I am glad they don't tolerate that. I have had this vehicle is there a few times now. Each time I have complained about the Apple car play not working properly, and it's not really ever taken care of. My passenger seatbelt has been broken since the day I first drove it. When they were suppose to order nobody contacted me that it was in, I once again called asking what was going on. I came up the 3rd time and it's they ordered the wrong one so it's still not fixed. My Apple car play is also still inoperable. I am currently using blue to play music. Now for most people that live close this is fine, but I live almost 2 hours from the dealership and have spent my days and money coming there and it has yet to be right. I am disappointed in how this has been handled... More
by perfectglass
October 12, 2024
Smooth process. Only thing that was negative in a way is the constant texting before the purchase and the constant calling after the purchase. Really “turns” a perso Only thing that was negative in a way is the constant texting before the purchase and the constant calling after the purchase. Really “turns” a person off from wanting to purchase a vehicle from there. More
by woodmancody
October 10, 2024
It's a top-notch dealer. Ranks right up there with the stately white pines that grace the lot. Everyone gave exceptional customer service. I really liked the service video re Ranks right up there with the stately white pines that grace the lot. Everyone gave exceptional customer service. I really liked the service video recap. Thank you Dill for the shuttle in the ID.4 More
by kmroen
October 10, 2024
They were very nice and helpful. They even washed my car for me. I would definitely recommend this dealership to a friend. They even washed my car for me. I would definitely recommend this dealership to a friend. More
by NADADOG2010
Employees Worked With
October 04, 2024
Excellent and honest service. The staff is very polite and helpful. I had a very comfortable experience. The staff is very polite and helpful. I had a very comfortable experience. More
by hifzahayee
Employees Worked With
October 04, 2024
Tanner was very easy to work with and explained everything so it was easy to see what my next service steps should be. everything so it was easy to see what my next service steps should be. More
by kolson2
Employees Worked With
October 02, 2024
Everyone there makes you. feel like family. They are all very welcoming. Love that place!! feel like family. They are all very welcoming. Love that place!! More
by Lantybonn
October 01, 2024
Very easy and straightforward process which I appreciate. I will buy from them again in the future. Very helpful and friendly sales team. Thank you! I will buy from them again in the future. Very helpful and friendly sales team. Thank you! More
by superiorirish2
Employees Worked With
Serina Sprecco
September 30, 2024
Good working relation for the most part. When I pulled up with the car on the trailer there were 2 sales people outside the front entrance and it seemed like they moved inside quick to not h When I pulled up with the car on the trailer there were 2 sales people outside the front entrance and it seemed like they moved inside quick to not have to engage with me. I went to service dept., which was already closed, however there was a gentleman washing cars. He told me where to park the car for service the next day. The service advisor was great other than a little more communication would have been nice. I was in no hurry for the car which I told him that, however the following week we had to call to find out the status. It turned out that the scope of work it went in for was completed. There was a hose that needed replacing so it got ordered and that’s what the delay was. I was happy they were fixing it and it got covered under warranty of some sort. I just wish that they would have been communicated right away instead of us having to call to find out. More
by jmcgoo
Employees Worked With
