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Volkswagen of Duluth

Hermantown, MN

Overview
Employees
Reviews
Vehicles
4.7
702 Reviews
Everything we do at Volkswagen of Duluth is done with pride. We want to be your go-to Volkswagen dealer in MN, and we'll go to great lengths to ensure your satisfaction. We have a staff of auto financing professionals who can assist you in obtaining the finest Volkswagen lease or car loan, as well as an outstanding vehicle service and auto repair center to meet all of your automotive needs. Our commitment to you does not end with the purchase. If you have any questions, please contact us at any time, Volkswagen of Duluth’s complete team is here to assist you! We are proud to provide Volkswagen sales and auto repair to Hermantown, MN but also the surrounding cities of Duluth, Cloquet, Proctor, Munger, Arnold, and many more! If you want to buy a car from a dealership that cares about its customers, stop by Volkswagen of Duluth and see for yourself!
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4735 Loberg Ave

Hermantown, MN

55811

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Showing 702 reviews

October 28, 2024

Very good experience Pleasant people to deal with. Excellent coffee and treats and TV and good magazines.. More

by DMBRIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician Nelson
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Oct 29, 2024 -

Volkswagen of Duluth responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our team. We strive to create a welcoming environment, and it’s fantastic to know you enjoyed our coffee and amenities. Your kind words motivate us to keep providing excellent service. We look forward to welcoming you back soon!

October 24, 2024

A positive experience. I had never purchased/chose a car before. Once I walked into VW I knew it was the right fit for me. Tyler & Malcolm were both truly patient, honest, More

by Alyssa R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Lumsden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Volkswagen of Duluth responded

Thank you so much for sharing your experience with us! We're thrilled to hear that Tyler and Malcolm made your first car-buying experience a positive one. At VW of Duluth, we strive to make every customer feel comfortable, respected, and well-informed throughout the process, and we're so glad to hear that this resonated with you, especially as a single female. It means a lot to us that you felt our team was patient and honest. We appreciate your trust in us, and we’re here for you anytime! Enjoy your new car!

October 23, 2024

The staff in the service department are always friendly and helpful in answering my questions. The waiting area is comfy, with a fridge full of water and granola bars. I usually have my small dog with me, More

by bhupila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Volkswagen of Duluth responded

Thank you for the wonderful feedback! We're so glad to hear that our service department team is consistently friendly and helpful in answering your questions. We take pride in creating a comfortable and welcoming environment, and it's great to know that you enjoy the waiting area (and the snacks!). We love that you can bring your small dog along too—pets are always welcome! Your kind words truly mean a lot to us. Thanks for choosing VW of Duluth, we look forward to seeing you and your pup again soon!

October 23, 2024

They treated us fair and we felt comfortable doing business with them. We’ll be back. More

by SMEGGLY44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Mariucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Volkswagen of Duluth responded

Thank you for your kind words! We're so glad to hear that you felt treated fairly and comfortable throughout your experience with us. At VW of Duluth, we aim to make every interaction enjoyable and trustworthy. We look forward to welcoming you back in the future! Safe travels and see you again soon!

October 23, 2024

I leased my second vehicle from Volkswagen of Duluth and had a wonderful experience. Malcolm called me around 11:00 AM to let me know there were lease deals this month and I could trade my vehicle early. I More

by kaabrahamson
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Pegelow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Lumsden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Volkswagen of Duluth responded

Thank you for sharing your experience! We're thrilled to hear that your second lease with VW of Duluth went so smoothly. Malcolm and the team always strive to provide top-notch service, and it’s great to hear that he was able to get you into the exact vehicle you wanted in just a few hours. We’re so glad everything worked out perfectly with the lease deal. Thank you for your continued trust in us, and enjoy your new ride!

October 22, 2024

Very nice fast experience I love the 2024 Tiguan very smooth ride Got to test drive a few others I like this one very nice staff More

by allandavis218
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malcolm Lumsden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Volkswagen of Duluth responded

Thank you for the great feedback! We're so happy to hear that you had a smooth and fast experience with us, and that you're loving your new 2024 Tiguan! It’s great that you got to test drive a few other models, but we’re thrilled the Tiguan was the perfect fit. We’ll be sure to pass along your compliments to our team! Enjoy the ride and thanks again for choosing VW of Duluth!

October 21, 2024

Disappointed in the cost of services. I understand that good service costs money. I don't like being ripped off for things that cost next to nothing or would be considered a courtesy. More

by jkiel3338
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Mariucci
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Volkswagen of Duluth responded

Thank you for taking the time to share your feedback. We understand your concerns about the cost of services, and we truly appreciate your acknowledgment that good service does come with a price. However, we strive to ensure that all of our charges are fair and transparent. Our Service Manager would like to speak with you directly to address your concerns and see how we can improve your experience. He can be reached at 218.623.6952. We value your business and hope to have the opportunity to resolve this to your satisfaction.

October 21, 2024

Great service! We love this dealership! That’s one of the reasons we purchased our car here. More

by ml.elliott
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Volkswagen of Duluth responded

Thank you so much for your amazing 5-star review! We're delighted to hear that you love the service and that it played a role in your decision to purchase your car with us. We truly appreciate your trust and loyalty, and we're here whenever you need us. Looking forward to continuing to serve you in the future!

October 19, 2024

Fast, friendly, informative, fair. There is a special energy you feel when you are first greeted. The entire team cares about every customer! More

by hawgski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Michelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Kyllonen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Mariucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Oetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steph Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Volkswagen of Duluth responded

Thank you for your wonderful 5-star review! We're so glad to hear that you felt welcomed and well taken care of from the moment you arrived. Our team works hard to create a positive experience for every customer, and we're thrilled to know that it made an impression on you. We truly appreciate your feedback and look forward to serving you again soon!

October 19, 2024

Personal Service and time spent were optimum . Thank you for service w a smile guys! More

by powell717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Mariucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Volkswagen of Duluth responded

Thank you so much for your kind words and 5-star review! We're thrilled to hear that you received personal service and that our team made your experience enjoyable. We truly appreciate your feedback and look forward to serving you again in the future. Have a great day!

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