Volkswagen of Duluth
Hermantown, MN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Excellent and honest service. The staff is very polite and helpful. I had a very comfortable experience. The staff is very polite and helpful. I had a very comfortable experience. More
Tanner was very easy to work with and explained everything so it was easy to see what my next service steps should be. everything so it was easy to see what my next service steps should be. More
Everyone there makes you. feel like family. They are all very welcoming. Love that place!! feel like family. They are all very welcoming. Love that place!! More
Very easy and straightforward process which I appreciate. I will buy from them again in the future. Very helpful and friendly sales team. Thank you! I will buy from them again in the future. Very helpful and friendly sales team. Thank you! More
Good working relation for the most part. When I pulled up with the car on the trailer there were 2 sales people outside the front entrance and it seemed like they moved inside quick to not h When I pulled up with the car on the trailer there were 2 sales people outside the front entrance and it seemed like they moved inside quick to not have to engage with me. I went to service dept., which was already closed, however there was a gentleman washing cars. He told me where to park the car for service the next day. The service advisor was great other than a little more communication would have been nice. I was in no hurry for the car which I told him that, however the following week we had to call to find out the status. It turned out that the scope of work it went in for was completed. There was a hose that needed replacing so it got ordered and that’s what the delay was. I was happy they were fixing it and it got covered under warranty of some sort. I just wish that they would have been communicated right away instead of us having to call to find out. More
Malcom was easy to work with and actually a lot of fun. Just need to remind him that he still has to go ice fishing. No one at the dealership tried to be pushy to make the deal on the new vehicle. Just need to remind him that he still has to go ice fishing. No one at the dealership tried to be pushy to make the deal on the new vehicle. More
Great service from Dan and everyone. Communicated great and made the process smooth and easy. Communicated great and made the process smooth and easy. More
Our family had the BEST experience buying a new Atlas Peak Edition from Jake, and his co-workers Tyler, Serina, and Andy. They were all super helpful and friendly. They listened to our wants and provided Peak Edition from Jake, and his co-workers Tyler, Serina, and Andy. They were all super helpful and friendly. They listened to our wants and provided great options. We're very happy with the service from Volkswagen of Duluth and will forever be customers. More
Tyler & Jake were great to work with. Very happy how everything was handled. Thumbs up!👍👍 Very happy how everything was handled. Thumbs up!👍👍 More
Daniel was very professional and did everything to make my first experience with their service department as best as it could be. my first experience with their service department as best as it could be. More