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Volkswagen of Duluth

Hermantown, MN

4.7
688 Reviews
Everything we do at Volkswagen of Duluth is done with pride. We want to be your go-to Volkswagen dealer in MN, and we'll go to great lengths to ensure your satisfaction. We have a staff of auto financing professionals who can assist you in obtaining the finest Volkswagen lease or car loan, as well as an outstanding vehicle service and auto repair center to meet all of your automotive needs. Our commitment to you does not end with the purchase. If you have any questions, please contact us at any time, Volkswagen of Duluth’s complete team is here to assist you! We are proud to provide Volkswagen sales and auto repair to Hermantown, MN but also the surrounding cities of Duluth, Cloquet, Proctor, Munger, Arnold, and many more! If you want to buy a car from a dealership that cares about its customers, stop by Volkswagen of Duluth and see for yourself!
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4735 Loberg Ave

Hermantown, MN

55811

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Showing 688 reviews

October 04, 2024

Excellent and honest service. The staff is very polite and helpful. I had a very comfortable experience. More

by hifzahayee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Volkswagen of Duluth responded

Thank you so much for the kind words! At VW of Duluth, we pride ourselves on delivering honest, top-notch service to every customer. We’re thrilled to hear that our team made your experience comfortable and positive. If you ever need anything in the future, don’t hesitate to reach out. We look forward to serving you again!

October 04, 2024

Tanner was very easy to work with and explained everything so it was easy to see what my next service steps should be. More

by kolson2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Mariucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Volkswagen of Duluth responded

Thank you for sharing your experience! We’re thrilled to hear that Tanner made everything easy to understand and helped guide you through your next service steps. At VW of Duluth, we strive to ensure our customers feel informed and comfortable. We appreciate your trust and look forward to serving you again!

October 02, 2024

Everyone there makes you. feel like family. They are all very welcoming. Love that place!! More

by Lantybonn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Mariucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake
Oct 02, 2024 -

Volkswagen of Duluth responded

It's wonderful to hear that you feel like family when you visit us at VW of Duluth! We aim to create a welcoming atmosphere for all our guests, and it's gratifying to know that we've succeeded with you. Thank you for your kind words and for your love for our place. We look forward to seeing you again soon!

October 01, 2024

Very easy and straightforward process which I appreciate. I will buy from them again in the future. Very helpful and friendly sales team. Thank you! More

by superiorirish2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serina Sprecco
Oct 02, 2024 -

Volkswagen of Duluth responded

We're thrilled to hear that you had a straightforward and positive experience with us at VW of Duluth! Our team strives to provide helpful and friendly service, so it’s great to know that we hit the mark for you. Thank you for choosing us for your automotive needs, and we look forward to welcoming you back in the future!

September 30, 2024

Good working relation for the most part. When I pulled up with the car on the trailer there were 2 sales people outside the front entrance and it seemed like they moved inside quick to not h More

by jmcgoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Mariucci
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Volkswagen of Duluth responded

Thank you for taking the time to share your feedback! We're glad to hear you had a good experience with our service advisor and that your car is being taken care of under warranty. We apologize for the lack of communication regarding the status of your vehicle and appreciate your patience. Your experience is important to us, and we’re committed to improving our communication. We’ll definitely use your feedback to ensure our team keeps customers updated more proactively in the future. If you have any further concerns or need assistance, please feel free to reach out directly at 218.623.6952 . We look forward to serving you better next time!

September 29, 2024

Malcom was easy to work with and actually a lot of fun. Just need to remind him that he still has to go ice fishing. No one at the dealership tried to be pushy to make the deal on the new vehicle. More

by woodmancody
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malcolm Lumsden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serina Sprecco
Sep 30, 2024 -

Volkswagen of Duluth responded

Cody, Thank you for the fantastic 5-star review! We're thrilled to hear that you had such a positive experience with Malcolm. We pride ourselves on creating a no-pressure environment, so it’s great to know that resonated with you. And we’ll definitely remind him about that ice fishing trip! If you ever need anything else or have more adventures to share, feel free to reach out. Enjoy your new vehicle!

September 28, 2024

Great service from Dan and everyone. Communicated great and made the process smooth and easy. More

by reecejohnson60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Volkswagen of Duluth responded

Reece: Thank you for your wonderful review! We're so glad to hear that Dan and the team provided you with great service and made the process smooth and easy. Clear communication is key for us, and it's great to know we hit the mark. If you need anything else or have questions in the future, don’t hesitate to reach out. We look forward to seeing you again!

September 27, 2024

Our family had the BEST experience buying a new Atlas Peak Edition from Jake, and his co-workers Tyler, Serina, and Andy. They were all super helpful and friendly. They listened to our wants and provided More

by aegibson2012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Pegelow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Kukowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serina Sprecco
Sep 27, 2024 -

Volkswagen of Duluth responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience with Jake, Tyler, Serina, and Andy while purchasing your new Atlas Peak Edition. It’s our goal to provide friendly and attentive service, and it’s great to know we met your expectations. We truly appreciate your trust in us and look forward to serving you and your family for years to come. Enjoy your new 2024 Atlas Peak Edition, and safe travels!

September 25, 2024

Tyler & Jake were great to work with. Very happy how everything was handled. Thumbs up!👍👍 More

by Zanellabruneau1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Kukowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Volkswagen of Duluth responded

Thank you for the fantastic review, Zanella! We’re so glad to hear that Tyler and Jake made your experience enjoyable. Your satisfaction means the world to us, and we appreciate the thumbs up! If you need anything in the future, don’t hesitate to reach out. Happy driving!

September 25, 2024

Daniel was very professional and did everything to make my first experience with their service department as best as it could be. More

by Jess A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Volkswagen of Duluth responded

Thank you so much for your kind words, Jess! We're thrilled to hear that Daniel provided you with such a positive first experience in our service department. Our team always strives for excellence, and it's wonderful to know we met your expectations. We look forward to serving you again in the future!

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