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Volkswagen of Duluth

Hermantown, MN

Overview
Employees
Reviews
Vehicles
4.7
702 Reviews
Everything we do at Volkswagen of Duluth is done with pride. We want to be your go-to Volkswagen dealer in MN, and we'll go to great lengths to ensure your satisfaction. We have a staff of auto financing professionals who can assist you in obtaining the finest Volkswagen lease or car loan, as well as an outstanding vehicle service and auto repair center to meet all of your automotive needs. Our commitment to you does not end with the purchase. If you have any questions, please contact us at any time, Volkswagen of Duluth’s complete team is here to assist you! We are proud to provide Volkswagen sales and auto repair to Hermantown, MN but also the surrounding cities of Duluth, Cloquet, Proctor, Munger, Arnold, and many more! If you want to buy a car from a dealership that cares about its customers, stop by Volkswagen of Duluth and see for yourself!
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4735 Loberg Ave

Hermantown, MN

55811

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Showing 702 reviews

November 11, 2024

Fantastic customer service and everything was completed in a timely manner. Overall, a very positive experience. More

by rizzrx25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Mariucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Volkswagen of Duluth responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with us at VW of Duluth. Our team is dedicated to providing excellent service in a timely manner, and we're glad we could meet your expectations. We look forward to serving you again soon!

November 08, 2024

Had a great experience at VW of Duluth - Daniel was prompt, friendly and helpful / always a nice facility to visit, a first class facility. More

by eurekalang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

Volkswagen of Duluth responded

Thank you so much for the fantastic 5-star review! We're thrilled to hear that you had a great experience at Volkswagen of Duluth and that Daniel was able to assist you in such a friendly and helpful manner. We truly strive to provide a first-class experience, and it's wonderful to know that our facility and service met your expectations. We look forward to seeing you again soon—thanks for choosing us!

November 07, 2024

They were all very nice and friendly. The area was clean and neat and service was good. More

by mbm851
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Volkswagen of Duluth responded

Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a positive experience with our team at Volkswagen of Duluth. We pride ourselves on providing friendly, efficient service in a clean and welcoming environment, and we're glad that showed during your visit. If there's anything else we can do for you in the future, don't hesitate to reach out. We look forward to seeing you again soon!

November 07, 2024

Everyone there was amazing. Car buying made easy. Will recommend VW to everyone. Malcolm and Tyler had a mess to clean up with my trade in. They did a great job. More

by Dmjjbb2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Lumsden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Volkswagen of Duluth responded

Thank you so much for your fantastic review! We’re thrilled to hear that you had such a positive experience at Volkswagen of Duluth. It’s great to know that Malcolm and Tyler were able to assist with your trade-in and make the car-buying process easy for you. We truly appreciate your recommendation, and we’ll be sure to pass along your kind words to them. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your new ride!

November 04, 2024

Good communication regarding estimated length of appointment time and keeping updated with any possible changes. Very thorough More

by samplutko5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Mariucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Volkswagen of Duluth responded

Thank you so much for your wonderful 5-star review! We're thrilled to hear that you had a great experience with our service department. Keeping you informed and ensuring thorough service is our top priority, and it’s fantastic to know we met your expectations. We appreciate your feedback and look forward to serving you again! 🚗✨

November 03, 2024

Wonderful experience I would recommend them to anybody they were able to get us approved when nobody else got us approved so very impressed More

by d6537249
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Pegelow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Volkswagen of Duluth responded

Thank you so much for your fantastic 5-star review! We’re thrilled to hear about your wonderful experience at Volkswagen of Duluth. It’s our goal to help every customer, and we’re delighted that we could assist you in getting approved when others couldn’t. Your recommendation means the world to us! If you have any questions or need further assistance in the future, please don’t hesitate to reach out. We look forward to seeing you again!

November 02, 2024

Haven’t delivered on their promises and my paperwork is goofed up a a a More

by brianne.rehak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Huffman
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Volkswagen of Duluth responded

Thank you for taking the time to share your feedback. We’re truly sorry to hear about the issues you encountered with your paperwork and the promises we didn’t meet. This is not the level of service we strive to provide at Volkswagen of Duluth. We’d like to make this right. Please reach out to Tyler Morphew directly at 218.722.6989 so we can address your concerns and work towards a solution. Your satisfaction is important to us, and we appreciate the opportunity to improve.

October 31, 2024

Great experience, stress free, wonderful inviting staff. everyone was very helpful and knowledgeable. Fantastic team. More

by m.peterson54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Pegelow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keenan McGovern
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Volkswagen of Duluth responded

Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that you found your visit to Volkswagen of Duluth's Sales Department to be stress-free and enjoyable. Our team works hard to provide a welcoming atmosphere, and it's wonderful to know that their efforts made a positive impact on your experience. Your feedback is greatly appreciated, and we look forward to serving you again in the future. If you have any questions or need assistance, please don't hesitate to reach out.

October 30, 2024

Was a great experience. Everyone was a pleasure to deal with. My initial dealings with the dealership were through the service department and they were fantastic! More

by wintede
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Pegelow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Kukowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2024 -

Volkswagen of Duluth responded

Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had a great experience with both our sales and service teams. It’s always our goal to provide exceptional service, and it’s gratifying to know we met your expectations. Your kind words motivate us to continue delivering the best for our customers. If you ever need assistance in the future, please don’t hesitate to reach out. We look forward to seeing you again!

October 28, 2024

Left the vacuum hose unplugged. Engine light remained on till i plugged it back in. More

by dalamar1321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2024 -

Volkswagen of Duluth responded

Thank you for bringing this to our attention. We sincerely apologize for the oversight with the vacuum hose and understand how frustrating that can be. Your feedback is invaluable in helping us improve our services. Please feel free to reach out to our Service Manager directly at 218.722.6989 so we can address this issue and ensure your complete satisfaction. We appreciate your understanding and hope to earn a better rating from you in the future.

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