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Volkswagen of Duluth

Hermantown, MN

4.7
691 Reviews
Everything we do at Volkswagen of Duluth is done with pride. We want to be your go-to Volkswagen dealer in MN, and we'll go to great lengths to ensure your satisfaction. We have a staff of auto financing professionals who can assist you in obtaining the finest Volkswagen lease or car loan, as well as an outstanding vehicle service and auto repair center to meet all of your automotive needs. Our commitment to you does not end with the purchase. If you have any questions, please contact us at any time, Volkswagen of Duluth’s complete team is here to assist you! We are proud to provide Volkswagen sales and auto repair to Hermantown, MN but also the surrounding cities of Duluth, Cloquet, Proctor, Munger, Arnold, and many more! If you want to buy a car from a dealership that cares about its customers, stop by Volkswagen of Duluth and see for yourself!
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4735 Loberg Ave

Hermantown, MN

55811

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Showing 691 reviews

March 12, 2024

Very knowledgeable and helpful staff. Went the extra length to ensure my needs and wants were reached. More

by bern36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Mosher, Michelle Rice
Mar 13, 2024 -

Volkswagen of Duluth responded

Thank you so much for your kind words and for taking the time to share your experience with us at VW of Duluth. We're absolutely thrilled to hear that our team was able to assist you effectively and meet all your needs and wants. Our staff always strives to go the extra mile, and it's rewarding to know their efforts made a positive impact on your visit. If there's anything more we can do for you or if you have further needs or questions, please don't hesitate to reach out. We're here to help and look forward to serving you again in the future. Warm regards, The VW of Duluth Team

March 12, 2024

Awesome help looking for a vehicle with knowing our price range. Amazing help as well with the knowledge of vehicles we looked at. Fast and easy signing of documents and great choices of different policies f More

by Dennisjsaatoff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anjay Lindgren, Michelle Rice
Mar 13, 2024 -

Volkswagen of Duluth responded

Thank you for sharing your positive experience at VW of Duluth! We are delighted to hear that our team was able to assist you effectively, particularly in navigating through the selection of a vehicle that fits your budget. It's great to know that our staff's knowledge contributed to a seamless and informative experience for you. We understand that the process of purchasing a vehicle involves various steps, and we're glad that the document signing was quick and easy for you. Also, it's wonderful to hear that you found our range of policies for your vehicle to be comprehensive and fitting to your needs. If you have any more questions or need further assistance, please feel free to reach out. We are always here to help and are committed to ensuring you are satisfied with your experience. Enjoy your new vehicle, and we look forward to the opportunity to serve you again in the future. Best wishes, The VW of Duluth Team

March 11, 2024

Great service. What more can I add? I just don’t know. I think it’s great More

by austinSin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Blaylock
Mar 11, 2024 -

Volkswagen of Duluth responded

Thank you for your wonderful review! We're thrilled to hear about your exceptional experience with VW of Duluth. Knowing that you're satisfied with the service you received is incredibly important to us. Your kind words are a testament to our team's dedication to excellence, and it's gratifying to know we've made a positive impact. We're here for you whenever you need us and look forward to continuing to provide great service every time you visit. Thanks again for choosing VW of Duluth, and see you soon!

March 09, 2024

Even though my Taos could not be repaired at the time of service, Dan was apologetic and very helpful. I was taken home and my car was delivered the next day at the time he promised. I can't say enough good More

by JMKRABBE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Volkswagen of Duluth responded

Thank you for sharing your experience with VW of Duluth, especially under circumstances that might have been frustrating. It’s wonderful to hear how Dan and the rest of the service team turned the situation around with their exceptional customer care. We understand how important it is to not only provide quality repairs but also to ensure a positive and supportive experience when unexpected delays occur. Dan's commitment to keeping his promises and the courteous service provided by our team, including the driver who took you home, are key aspects of what we strive for at VW of Duluth. We're truly grateful for your patience and understanding, and even more so for your kind words about our staff. Please know that we're always here to assist with any of your automotive needs. Your satisfaction is our priority, and feedback like yours is incredibly encouraging. We look forward to welcoming you back in the future and continuing to provide the high level of service you’ve come to expect from us. Thank you for choosing VW of Duluth!

March 08, 2024

Clean waiting facility, efficient service. I felt as though the charges were explained thoroughly and were fair. More

by amaki11625
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Blaylock
Mar 11, 2024 -

Volkswagen of Duluth responded

Thank you for taking the time to leave a review about your experience at VW of Duluth! We're delighted to know that our waiting facility met your expectations for cleanliness and comfort. Providing efficient service is a top priority for us, and it's great to hear that this aspect of our service stood out to you. We understand the importance of transparent and fair pricing, so it's particularly pleasing to hear that our team effectively communicated the charges and ensured that you felt comfortable with them. Ensuring our customers have a thorough understanding of the services and their costs is fundamental to the trust we strive to build. Your satisfaction is our goal, and feedback like yours is what keeps us motivated. We look forward to continuing to provide you with the high-quality service and fair pricing you deserve. Thank you for choosing VW of Duluth!

March 07, 2024

This was my best car buying experience. I will for sure be back. They were all great to work with! More

by Larson.mj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samson Ward, Michelle Rice
Mar 11, 2024 -

Volkswagen of Duluth responded

Thank you for sharing such positive feedback about your car buying experience at VW of Duluth! We are thrilled to hear that it was your best experience yet. Our team is dedicated to providing a friendly, transparent, and efficient service, and it's great to know that we've lived up to this commitment. Your intention to return for future needs is the highest compliment we can receive, and we eagerly look forward to welcoming you back. Thank you for choosing us and for acknowledging the efforts of our staff. See you next time!

March 06, 2024

Very helpful and courteous! !! Tentative to my needs and made the process easy. It was a great experience!!! More

by rlilliberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Mosher, Michelle Rice
Mar 06, 2024 -

Volkswagen of Duluth responded

We're absolutely thrilled to hear about your great experience with us at VW of Duluth! Our team always aims to be attentive and to make the process as smooth as possible for you. Your satisfaction is our top priority, and it's wonderful to know we've succeeded. Thank you for taking the time to share your feedback, and remember, we're here whenever you need us – whether for another vehicle or for service on your current one. Here's to many happy miles in your new car!

March 06, 2024

Very helpful and good communication. Everything met my expectations, there seems to be a willingness to provide good customer service. More

by mail4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Blaylock
Mar 06, 2024 -

Volkswagen of Duluth responded

We're thrilled to hear that our team's efforts in communication and service have met your expectations! Your feedback highlights the commitment we have to customer satisfaction at VW of Duluth. Thank you for acknowledging our dedication to service. We look forward to continuing to meet your automotive needs with the same level of excellence you've experienced. Your trust in us is greatly valued!

March 06, 2024

We had a wonderful car buying experience! Everyone was knowledgeable and very friendly. We will definitely recommend VW of Duluth! More

by annaniska
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keaton Gressman, Michelle Rice
Mar 06, 2024 -

Volkswagen of Duluth responded

Thank you so much for your kind words! We're delighted to hear that you had a wonderful experience at VW of Duluth. It's our goal to provide knowledgeable and friendly service, and we're thrilled we met that mark with you. We're grateful for customers like you and appreciate your recommendations. We look forward to serving you again in the future!

March 05, 2024

I love working with Dan! He really cares about providing great service and always has a great attitude! More

by davejohnson10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Volkswagen of Duluth responded

It's fantastic to hear that Dan has made such a positive impact on your experience with us. We're very proud to have team members who are not only skilled but also bring a great attitude and a genuine care for service. Your satisfaction is our top priority, and we're glad that Dan's dedication to great service has resonated with you. Thank you for choosing us and taking the time to share your thoughts!

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