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Volkswagen of Duluth

Hermantown, MN

Overview
Employees
Reviews
Vehicles
4.7
705 Reviews
Everything we do at Volkswagen of Duluth is done with pride. We want to be your go-to Volkswagen dealer in MN, and we'll go to great lengths to ensure your satisfaction. We have a staff of auto financing professionals who can assist you in obtaining the finest Volkswagen lease or car loan, as well as an outstanding vehicle service and auto repair center to meet all of your automotive needs. Our commitment to you does not end with the purchase. If you have any questions, please contact us at any time, Volkswagen of Duluth’s complete team is here to assist you! We are proud to provide Volkswagen sales and auto repair to Hermantown, MN but also the surrounding cities of Duluth, Cloquet, Proctor, Munger, Arnold, and many more! If you want to buy a car from a dealership that cares about its customers, stop by Volkswagen of Duluth and see for yourself!
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4735 Loberg Ave

Hermantown, MN

55811

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Showing 705 reviews

July 03, 2024

Dan was attentive and what my thoughts were and tried to accomodate. He was good about returning calls More

by timkush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2024 -

Volkswagen of Duluth responded

We’re delighted to hear about your positive experience with Dan at VW of Duluth. It’s great to know that he was attentive to your needs and responsive to your calls. We strive to accommodate our customers’ thoughts and preferences, and we’re glad Dan was able to assist you effectively. Thank you for your kind words! Best regards, The VW of Duluth Team

July 02, 2024

They took care of my needs after we followed up with each other. I was very happy. More

by mjarvis9368
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Blaylock
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Jul 03, 2024 -

Volkswagen of Duluth responded

We are pleased to hear that we could take care of your needs and that you were very happy with the follow-up and overall experience. Ensuring our customers' satisfaction is our top priority, and we're glad to have met your expectations. Thank you for choosing VW of Duluth! Best regards, The VW of Duluth Team

June 24, 2024

Customer service is top notch. From test driving a vehicle, to financing, to service after the purchase, I am very impressed. More

by Lesar98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Pegelow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Mariucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2024 -

Volkswagen of Duluth responded

We are thrilled to hear that you had an excellent experience with our customer service at VW of Duluth! From test driving and financing to after-purchase service, our team strives to provide top-notch assistance every step of the way. Your satisfaction is our priority, and we are delighted to have impressed you. Thank you for your wonderful feedback! Best regards, The VW of Duluth Team

June 23, 2024

very friendly and was able to work around what I was trading in and my budget, will be going back when I need a new vehicle. More

by Tanishabarnes302
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2024 -

Volkswagen of Duluth responded

We are delighted to hear that our team at VW of Duluth was able to accommodate your needs and work within your budget. Your satisfaction is our top priority, and we look forward to assisting you again when you need a new vehicle. Thank you for choosing us and for your kind words! Best regards, The VW of Duluth Team

June 20, 2024

I've had nothing but positive experiences with sales staff and service. Great customer service! More

by kaabrahamson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serina Sprecco
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Jun 21, 2024 -

Volkswagen of Duluth responded

We are delighted to hear that you've consistently had positive experiences with both our sales staff and service team at VW of Duluth! Providing great customer service is our top priority, and it's wonderful to know that we've met your expectations. Your feedback motivates us to continue delivering the best possible service. Thank you for being a valued customer, and we look forward to serving you again in the future! Best regards, The VW of Duluth Team

June 18, 2024

Extremely easy to work with. Made the process seamless. Got us in a car and on our way in no time. I would highly recommend working with them. More

by Amysappington40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Pegelow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

Volkswagen of Duluth responded

We are thrilled to hear about your positive experience at VW of Duluth! Our team is dedicated to making the car buying process as seamless and efficient as possible. It's wonderful to know that we succeeded in getting you into your new car quickly and without hassle. We truly appreciate your recommendation and are here for any future needs you may have. Enjoy your new vehicle, and thank you for choosing VW of Duluth! Best regards, The VW of Duluth Team

June 17, 2024

I'm always pleased with VW service and this was no exception. Everyone is extremely personable and professional and I feel that my Beetle is in skilled hands whenever I bring it here to get serviced. More

by bearkkila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Volkswagen of Duluth responded

Thank you for your kind words! We're thrilled to hear that you are consistently pleased with our service. It's our top priority to ensure that your Beetle is in skilled hands every time it's brought in for service. We appreciate your trust in us and look forward to seeing you again. Thank you!

June 17, 2024

Dan was great, but I just get the feeling that I'm being pushed into service that isn't necessary. Going in for an oil change and being told that the vehicle needs thousands of dollars of repairs that I hav More

by jim@moretalentthancents.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Volkswagen of Duluth responded

Good morning, We apologize if you felt that we were trying to take advantage of you. Our priority is to ensure your vehicle's utmost safety and performance, which is why we conduct a thorough inspection every time your vehicle is serviced. To maintain transparency, we provided a video during your visit, allowing you to see firsthand the basis for our recommendations and to help build trust. We hope to welcome you back in the future.

June 16, 2024

I was pleased that they were able to get my car in as quickly as they did. Service was good and I will return with my car in the future. More

by marianne.g.rice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Volkswagen of Duluth responded

We're delighted to hear that you were satisfied with the prompt service for your car at VW of Duluth. Our team is committed to providing efficient and reliable service to ensure your vehicle is always in top shape. Thank you for choosing us, and we look forward to serving you again in the future. Your continued trust in us is greatly appreciated!

June 15, 2024

Timely and convenient. Friendly service and appreciated the reminder of the current service interval. I am concerned over unknown cause of coolant level More

by arm4757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Michelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Kyllonen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Mariucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Oetter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Blaylock, Daytain Ward
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Jun 17, 2024 -

Volkswagen of Duluth responded

Thank you for sharing your feedback on your recent visit to VW of Duluth. We're pleased to hear that you found our service timely and convenient and that our team was friendly and proactive about your service reminders. Regarding your concern about the coolant level, we take such matters seriously and would like to ensure everything is in perfect order with your vehicle. Please feel free to visit us again or contact our service department so we can take a closer look and address any issues to keep your vehicle running smoothly. Your safety and satisfaction are our top priorities!

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