Volkswagen of Alamo Heights

Mario Espinosa is truly the most helpful sales person by knowing his product so well and then really listening to what the customer is telling him to put together the best fit. He is the best and I am al knowing his product so well and then really listening to what the customer is telling him to put together the best fit. He is the best and I am already giving out his contact info....Rod East as a whole has been wonderful to deal with.!!!! More

I would like to express my sincere thanks for all the hard work, professionalism and outstanding customer service my husband and I received the day we went to pick out our new VW Jetta GTI. Daniel and hi hard work, professionalism and outstanding customer service my husband and I received the day we went to pick out our new VW Jetta GTI. Daniel and his crew stood out especially because they understood what my husband had in mind as far as the expectations of the VW he was looking for and the overall impression we got from them as well as the rest of the ROD VW Dealership folks was fantastic! His patience and understanding went a long way especially during the test drives and when our 19 month old son kept running around and playing with the other vehicles! I do apologize for any inconvenience on our part. Also a special thanks to the accounting guy, I don't recall his name, but he really worked with us as far as payment plan and explained everything to the T and ensured we understood all the coverage we were receiving. Many thanks to everyone and all their hard work in making another VW customer go home happy! Keep doing what you do More

I highly recommend Rod East Volkswagen. Working with Dado and Mario is always the best experience when purchasing a new vehicle. Is a very low pressure environment while being knowledgeable, courteous, and h and Mario is always the best experience when purchasing a new vehicle. Is a very low pressure environment while being knowledgeable, courteous, and helpful. Their Customer Service is excellent in every aspect, making the purchase of the car extremely enjoyable. More

My husband and I test drove Mercedes, Lexus, BMW, Volvo, etc. Finally we looked at Volkswagon. Initally I didn't want another VW (because that's all I have ever had) and wanted to get something different. A etc. Finally we looked at Volkswagon. Initally I didn't want another VW (because that's all I have ever had) and wanted to get something different. After meeting Mario and looking at all the great VW's we settled on a 2010 Jetta TDI and I LOVE IT! Mario was so helpful and friendly. He was not pushy and was going to do anything in his power to get me in the car I wanted. He is truly a genuine person! My husband loved my car and the service so much he went back that month and got a Jetta TDI Wagon. We look forward to our future relationship with Rod East and Mario. Thank you for everything! More

I first purchased a Touareg fron Clearlake VW in Houston. After 1 month of ownership the TDI engine blewup and the car was towed to Rod East Volkswagen in San Antonio. My dealings with VW of America were h After 1 month of ownership the TDI engine blewup and the car was towed to Rod East Volkswagen in San Antonio. My dealings with VW of America were horrible thru this ordeal and my opinion of VW went to 0. The folks at Clearlake were sympathetic but of no help. It was the team at Rod East that supported me from day one. They listened, consoled, offered thoughts and communicated my feelings to VWA. I finally negotiated a settlement and bought a new CC from Paul Hernandez who led the team at Rod East. Had it not been for Paul and the entire staff at Rod East I would have never bought another VW again. More

I have bought from 4 different dealerships here in San Antonio, and Rod East Volkswagen has been, by leaps and bounds, the best experience. I submitted a form online and Lori responded promptly. She set Antonio, and Rod East Volkswagen has been, by leaps and bounds, the best experience. I submitted a form online and Lori responded promptly. She set me up with an outstanding sales person (Daniel). The car that I wanted had already been sent to auction, but Lori got it back before it had gone up and I was able to purchase the car that I was wanting. The sales process was extremely transparent and financing was a breeze. All-in-all, it was the most pleasant car buying experience that I have ever had. THANK YOU ROD EAST!!! I am now a V-DUBBER for life! More

Everybody from the sales department starting with Mr. Mario Espinosa ending at the service department with Mr. Brain, my experienced have been very good. The Volkswagen is a very good car, is my beli Mario Espinosa ending at the service department with Mr. Brain, my experienced have been very good. The Volkswagen is a very good car, is my beliave that in comparison with other brands it might be overpriced. Thank you very much. More

I took my mother to look at the jettas and our salesperson Mario was awesome. He was patient with my mother's needs, and his customer service was the best. I was so impressed with the jetta that s salesperson Mario was awesome. He was patient with my mother's needs, and his customer service was the best. I was so impressed with the jetta that she bought, that I know my next vehicle will be a Volkswagen!All of the people at the dealership were very nice and cordial, and that made my mother feel at ease. Mario even showed us his own jetta, and then we realized that he means it when he says jettas are the best. More

I bought a used bmw from Mario Espinosa,he was friendly and very low presure and that is what made me want to buy .I will see him again for my next purchase. aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa and very low presure and that is what made me want to buy .I will see him again for my next purchase. aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa More

I went to Rod East, because I had a vheicle that was a lease from them with my ex-wife name on it. After talking to Daniel, we decided that buying a new car would be the benefical approach. I told him tha lease from them with my ex-wife name on it. After talking to Daniel, we decided that buying a new car would be the benefical approach. I told him that I was interested in the Eos or the CC. After comparing the two cars, we decided to go with the Eos. Within seconds of that we went for a test drive. They onlt had 2 Eos's on the lot the car I endeed up getting was not the one I test drove. Instead I took the one that was parked inside the sales office. Then we talked about a price, I told him my budget and he was able to see if lease or loan was better. The loan was in my buget and without mile limits. Three days later I called him and told Daniel that I had another vehicle that we are upside down in. I told him that my ex-wife will own that vehicle so I wanted to get it out my name. He ran some numbers, gave us a trade quate without seeing the vehicle and was able to reduce her payment by $200. So we like the results and went in and she leased a VW Golf, with the help of Daniel. My mom is thinking about getting an Eos, and I told her when she is ready to call Daniel Saenz, because he listen to you, is understanding of you situation and doesn't sell you a car that you don't need, but rather a car you want and will enjoy. More