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Volkswagen of Alamo Heights

San Antonio, TX

4.5
521 Reviews

1402 Northeast Loop 410

San Antonio, TX

78209

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Showing 520 reviews

September 27, 2024

My salesman was awesome from start to finish . Very knowledgeable on this product ( my new Tiguan). Every one was friendly, They respected My time. Overall a great experience. 😊 More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Cameron, Michael Kraft
Sep 27, 2024 -

Mike responded

Great purchase experience thanks

Oct 02, 2024 -

Volkswagen of Alamo Heights responded

Hello Mike, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 27, 2024

I've had my Jetta serviced at VW at Alamo Heights for a few years and I've always received outstanding service. Carlos Lica has always provided honest and exceptional customer service. More

by JMGarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Lica
Oct 02, 2024 -

Volkswagen of Alamo Heights responded

Hi, thanks for your praise and kind comments about Carlos. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 27, 2024

Crystal was very nice and accommodating experience was positive. Cost was a little high but work was completed as stated. More

by Gwhorton65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
Oct 02, 2024 -

Volkswagen of Alamo Heights responded

Hi, we're happy to hear you had such a positive experience with Crystal! Feel free to reach out to us if you need anything. Have a wonderful day.

September 26, 2024

Everyone at Volkswagen of Alamo Heights was professional, friendly, and communicative - I highly recommend this dealership! More

by Sara S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawni
Sep 28, 2024 -

Volkswagen of Alamo Heights responded

Hello Sara, thank you so much for the positive review! Thanks again for the recommendation, and have an amazing day!

September 25, 2024

Service center was very friendly, though, and fast. They even finished before the quoted time! Great service! More

by J_bird_1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon 5-stars!
Sep 28, 2024 -

Volkswagen of Alamo Heights responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 23, 2024

I brought my Passat in to have it serviced. This is my first time as the Passat is new for me. CARLOS LICEA WAS AMAZING!! Could I go somewhere else for service? Of course. Will I? NOT AT ALL, m More

by theresa.satterwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Licea
Sep 29, 2024 -

Volkswagen of Alamo Heights responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 23, 2024

Well I am very happy with my service Advisor Carlos Licea helped me a lot it was my second time this dealership and customer service was great. More

by demnisemelendez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Licea
Sep 29, 2024 -

Volkswagen of Alamo Heights responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 22, 2024

The attention we recieved from Dante and Chris was next level…Lee the GM enagaged with every step of the car deal…I love his tight pants…I was introduced to the service staff…and to say the least I was sol More

by PanzaFever
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Cameron, Bryan Sanders, Donte Butler, Lee Tinoco
Sep 28, 2024 -

Volkswagen of Alamo Heights responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 22, 2024

Employee handling my service was great at keeping me updated. Expected to wait for 3 hrs and that’s how long it took. More

by moralesmark546
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawni McCord
Sep 28, 2024 -

Volkswagen of Alamo Heights responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 16, 2024

Cameron Harris, Crystal Audas and Stella provided me with exceptional sales and service support in the purchase of my 2024 Jetta. My initial effort to buy a Jetta at North Park VW was met with complacency an More

by William Kohler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crystal Audas & Stella, Cameron Harris
Sep 20, 2024 -

Volkswagen of Alamo Heights responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

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