Volkswagen of Alamo Heights
San Antonio, TX
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The customer service I received from Julio Carmona at Rod East was exceptional. He found the BMW I was looking for in my price range. He was able to hold the car for a week for me until I had all the require East was exceptional. He found the BMW I was looking for in my price range. He was able to hold the car for a week for me until I had all the required documentation. No other dealership would do that. I am extremely satisfied with my new car. I will definitely recommend Rod East to my friends. More
rodeast VW went the extra mile to look all over the country for exactly what we wanted. we ordered a very specific routan, and they delivered it in the condition that we had hoped. it's a great vehicle country for exactly what we wanted. we ordered a very specific routan, and they delivered it in the condition that we had hoped. it's a great vehicle with plenty of room and all the extras. our young family of 5 is very pleased with purchase and would recommend it to anyone. More
Soloman Harris was so helpful, I had called the previous day to tell him my concerns about my tires as well as a new warning light that had appeared. The light indicated that I had a defective left dipped day to tell him my concerns about my tires as well as a new warning light that had appeared. The light indicated that I had a defective left dipped beam. I for one had no idea what this was, so I called him and he told me exactly what it was and then I asked him if my tires were still okay. Solomon told me to bring my car by and that he would check it for me. I went to the dealership without an appointment, Soloman took the time to see me and he checked my tires as well as changed my defected light. I can not tell you how happy I was that Solomon was able to sqeeze me in like that. My can had only been worked on by Rod East Volk and I intend to keep it this way. THEY ARE THE BEST More
Mr. Espinosa is a very honest person. He has always provided the utmost quality of service. I highly recommend my friends and acquaintances to Rod East Volkswagen. Whenever I go in for a service, it provided the utmost quality of service. I highly recommend my friends and acquaintances to Rod East Volkswagen. Whenever I go in for a service, it is like a family atmosphere. Top quality service is always provided and the customer is # 1. More
I had a great experience buying my new Jetta from Paul. He was very knowledgeable about the product and answered all my questions. It was my first time buying a car and everything went very well. I love He was very knowledgeable about the product and answered all my questions. It was my first time buying a car and everything went very well. I love my car and would recommend the Jetta, Paul and Rod East Volkswagen to anyone. More
My experience at Rod East Volkswagen was very positive because not only were the employees very knowledgeable about their products, but they were also very friendly, and pleasant to work with. I felt lik because not only were the employees very knowledgeable about their products, but they were also very friendly, and pleasant to work with. I felt like I knew exactly what I was buying and if I had any questions then and still now, I feel comfortable contacting them. More
My experience at Rod East Volkswagen was very positive because not only were the employees very knowledgeable about their products, but they were also very friendly and east to work with. I felt like I k because not only were the employees very knowledgeable about their products, but they were also very friendly and east to work with. I felt like I knew exactly what I was buying and if I had any questions then, or still now, I would feel very comfortable asking and know I would get thorough feedback. More
I worked with Lori over the Internet. She was friendly and very quick to answer all my questions and concerns. She was very professional and I never felt pressured. Overall it was fun experience and I wou and very quick to answer all my questions and concerns. She was very professional and I never felt pressured. Overall it was fun experience and I wouldn't go anywhere else. I was very impressed with all of the employees. Great Customer Service! I will definitly be back! More
These folks have refined the service process to a fine These folks have refined the service process to a fine art. They are light years ahead of where they were a couple of years ago. I know that dealing These folks have refined the service process to a fine art. They are light years ahead of where they were a couple of years ago. I know that dealing with the public over service issues can be stressful, but the Rod East people do it with a smile, 100% of the time. More
This is the 3rd vehicle I have bought from Rod East Volkswagon. I have never been treated so well and felt as respected at a dealership as I do at Rod East. Dado went above and beyond to do whatever it Volkswagon. I have never been treated so well and felt as respected at a dealership as I do at Rod East. Dado went above and beyond to do whatever it took to get me a vehicle that was affordable with my trade in situation. Dado was so patient with me and even went above and beyond to help me get the best deal I could get. I will continue to buy all my vehicles from Rod East and refer them to others as well. More