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Volkswagen of Alamo Heights

San Antonio, TX

4.5
517 Reviews

1402 Northeast Loop 410

San Antonio, TX

78209

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Showing 517 reviews

May 11, 2010

The customer service I received from Julio Carmona at Rod East was exceptional. He found the BMW I was looking for in my price range. He was able to hold the car for a week for me until I had all the require More

by rc1mercado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Carmona
May 11, 2010

rodeast VW went the extra mile to look all over the country for exactly what we wanted. we ordered a very specific routan, and they delivered it in the condition that we had hoped. it's a great vehicle More

by tisag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
lori esquivel
May 11, 2010

Soloman Harris was so helpful, I had called the previous day to tell him my concerns about my tires as well as a new warning light that had appeared. The light indicated that I had a defective left dipped More

by pchacon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Soloman Harris
May 11, 2010

Mr. Espinosa is a very honest person. He has always provided the utmost quality of service. I highly recommend my friends and acquaintances to Rod East Volkswagen. Whenever I go in for a service, it More

by Rulea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Espinosa
May 10, 2010

I had a great experience buying my new Jetta from Paul. He was very knowledgeable about the product and answered all my questions. It was my first time buying a car and everything went very well. I love More

by caycew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Hernandez
May 10, 2010

My experience at Rod East Volkswagen was very positive because not only were the employees very knowledgeable about their products, but they were also very friendly, and pleasant to work with. I felt lik More

by chese003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Espinosa, Gux Henderson
May 10, 2010

My experience at Rod East Volkswagen was very positive because not only were the employees very knowledgeable about their products, but they were also very friendly and east to work with. I felt like I k More

by chese003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Espinosa, Gus Henderson
May 09, 2010

I worked with Lori over the Internet. She was friendly and very quick to answer all my questions and concerns. She was very professional and I never felt pressured. Overall it was fun experience and I wou More

by whspurs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori Esquivel
May 08, 2010

These folks have refined the service process to a fine These folks have refined the service process to a fine art. They are light years ahead of where they were a couple of years ago. I know that dealing More

by fmdavis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unknown
May 08, 2010

This is the 3rd vehicle I have bought from Rod East Volkswagon. I have never been treated so well and felt as respected at a dealership as I do at Rod East. Dado went above and beyond to do whatever it More

by ddeams01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dado
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