Volkswagen of Alamo Heights

Solomon is very knowledgeable, helpful, and friendly. I would go to him for anything I need. On one visit, the back light had gone out. Solomon was very patient with me and showed me how to install the bul would go to him for anything I need. On one visit, the back light had gone out. Solomon was very patient with me and showed me how to install the bulbs. he told me where to purchase them and helped me install them. More

Rod East VW always make my visit and service needs a pleasant experience. John always display warm welcome friendly we are here to serve you. Compare to other Dealers where you are made to feel like you pleasant experience. John always display warm welcome friendly we are here to serve you. Compare to other Dealers where you are made to feel like you are disputing their daily operation, this is not so when you visit Rod East Volkswagen. More

This is only dealership that will treat you like your family. Mario is the type of salesmsan that listens and consider all your best opitions that will fit your budget. He has called me to check on me family. Mario is the type of salesmsan that listens and consider all your best opitions that will fit your budget. He has called me to check on me and my car several times after I had purchased the Tiguan. Luis Garcia is always the man to get it done, and also took the time to ask if everything was ok and how my family was doing. Gus Henderson also took the time out of his busy schedule to say hello and to make sure I was taken care of.....That's what I call Old Fashion Good Service!!!!!. I've bought 4 cars from Mr. East and get treated like.....I'm family!!! I've always recommended Rod East VW and always will. Thanks Reggie Davis More

Great Communication and Service. Bryan(Red Team Service adviser) always takes time to always answer my questions and takes care of little things I wasn't aware that needed attention on my wife's Golf. Kud adviser) always takes time to always answer my questions and takes care of little things I wasn't aware that needed attention on my wife's Golf. Kudos also to Charles the service scheduler for keeping me advised of the service interval on two cars. More

reasons behind i slected great on most of the questions, was because of the way i was treated by the employment . especially Edgar Chapa . He explained most of the features of the model cc i had my interest was because of the way i was treated by the employment . especially Edgar Chapa . He explained most of the features of the model cc i had my interest in purchasing . It was just a great experience in the professional ,and friendly oriented way. More

My husband and I own two (2) Volkswagens, 2001 Passat and a 2002 Jetta TDI both purchased at Rod East and have gone to Rod East for all services and to date have always been very satisfied. The staff are he a 2002 Jetta TDI both purchased at Rod East and have gone to Rod East for all services and to date have always been very satisfied. The staff are helpful, friendly, courteous, just super nice overall. Tillie & Larry Hamilton mozy2859@sbcglobal.net More

Rod East Volkswagen is an exceptional dealership. I am very pleased with my purchase and experience with Rod East Volkswagen. The sales person was also helpful and very knowledgable about the vehicles. I very pleased with my purchase and experience with Rod East Volkswagen. The sales person was also helpful and very knowledgable about the vehicles. I felt that I recieved a "good deal" on my VW. The staff is very friendly and happy to be representing VW. I would recommend Paul Hernandez to my friends and family, and I would definetly recommend a VW. More

For a first time car buyer, I was very nervous about the whole car buying experience. I have always heard horror stories about people being taken advantage of and the awful experiences they had. I am a rece whole car buying experience. I have always heard horror stories about people being taken advantage of and the awful experiences they had. I am a recent female college graduate and, from what I have heard, these two qualities are targets for the "sharks". I was treated with respect and never felt pressured. I am VERY appreciative of the quality of service I received from Paul Hernandez and the whole Rod East VW team. My experience at Rod East VW exceeded my expectations. I will never go to another VW dealership and I am grateful that I purchased from Rod East VW. More

Wonderful personal care!!!!! They remember me and treat me with great respect and care.. Each time I go to the Dealership the service personnel are aware I am coming and greet me in the drive. When my veh me with great respect and care.. Each time I go to the Dealership the service personnel are aware I am coming and greet me in the drive. When my vehicle needs additional work I am informed and given information about needed repairs and the appropriate time frame in which to have them done. Each and everytime I have had work the price is either right on or less than quoted. These are both extremely inportant to me. Would recommend Rod East VW to all my friends. More

Got an error that my right front headlamp wasn't working. Stopped by & talked to Soloman Harris about the problem. He told me what needed replacing. And, after I purchased a new bulb, he installed it hims Stopped by & talked to Soloman Harris about the problem. He told me what needed replacing. And, after I purchased a new bulb, he installed it himself and verified it worked correctly. He always gives great service, and it's one of the main reasons I continue to use Rod East VW. More