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Volkswagen of Alamo Heights

San Antonio, TX

Overview
Reviews
Vehicles
4.6
660 Reviews
Call Dealership (210) 828-1201

1402 Northeast Loop 410

San Antonio, TX

78209

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Showing 660 reviews

June 20, 2023

Pleasant visit , clean atmosphere, friendly staff . I don’t have anything negative to say about this dealership.🙂 More

by Mirdata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike and Jose service department
Report | Print
Jun 22, 2023 -

Volkswagen of Alamo Heights responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 20, 2023

VW of Alamo Heights is a busy place and the service was still excellent, above and beyond. More

by Cynthia
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Charisse and Dolly Taylor
Report | Print
Jun 22, 2023 -

Volkswagen of Alamo Heights responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 15, 2023

The service was amazing. My car was taken care of and Trina was exceptional. She right away ser up a car shuttle to bring me home and pick me up after my vehicle was done. More

by Rob1976.rm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trina, Jesus Rodriguez, Chris Cameron, David Cruz
Report | Print
Jun 16, 2023 -

Volkswagen of Alamo Heights responded

We appreciate your positive review about your recent experience with us! We hope to see you soon!

June 13, 2023

Excellent, professional, and prompt customer service. Trina Pullido, my service consultant was extremely helpful and she went beyond the call of duty. More

by apsanchez1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cruz
Report | Print
Jun 16, 2023 -

Volkswagen of Alamo Heights responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 13, 2023

Helpful, knowledgeable staff members, timely service, accurate wait time estimate. Comfortable, air conditioning in the waiting area. More

by Benjamin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose, Chris Cameron
Report | Print
Jun 16, 2023 -

Volkswagen of Alamo Heights responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 10, 2023

Everyone was helpful and they completed the work quickly. Always a good experience at VW Alamo Heights. More

by Eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Rodriguez, Chris Cameron, David Cruz
Report | Print
Jun 16, 2023 -

Volkswagen of Alamo Heights responded

Eddie, we're happy you found our staff to be so supportive during your experience here at Volkswagen of Alamo Heights. We hope you have a great day!

June 09, 2023

Christian Palacios was so helpful when I brought my Tiguan in to be serviced. He reminded me that it was still under warranty and helped me get things taken care of in a timely manner. I will be back f More

by Courtlandcs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Palacios
Report | Print
Jun 15, 2023 -

Volkswagen of Alamo Heights responded

We're happy to hear you had such a positive experience with our team!

June 07, 2023

I’ve been going to this Volkswagen dealer for years. They did a great job on servicing and replacing a part in my car today. They are friendly and very courteous. More

by Wnpalma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tnguyen
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Jun 15, 2023 -

Volkswagen of Alamo Heights responded

Hi Wnpalma, we are very happy to have provided you with such a positive experience!

June 07, 2023

It’s impressed all the attention I received when arrived and fast work and well done More

by xadyzeo001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cameron
Report | Print
Jun 15, 2023 -

Volkswagen of Alamo Heights responded

We appreciate your positive review about your recent experience with us!

Jun 16, 2023 -

xadyzeo001 responded

Thank you, keep be the best

June 05, 2023

Scheduling was easy and efficient. Service was prompt and I was on my way in a reasonable amount of time More

by Brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Rodriguez, Chris Cameron, David Cruz, Isaac Avelar
Report | Print
Jun 12, 2023 -

Volkswagen of Alamo Heights responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

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