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Volkswagen of Alamo Heights
San Antonio, TX
660 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 660 reviews
September 01, 2023
grateful to trina for being so knowledgeable and providing good service and making me feel comfortable and satisfied with my wolkswagen vehicle… providing good service and making me feel comfortable and satisfied with my wolkswagen vehicle… More
by diego.reyes.lira
Employees Worked With
Trina
August 30, 2023
Trina is awesome! She has always given me the best customer service. I have experienced issues with my 2015 Tiguan, and Trina has always been able to help me the best She has always given me the best customer service. I have experienced issues with my 2015 Tiguan, and Trina has always been able to help me the best way possible. Volkswagen of Alamo Heights is very lucky to have such a genuinely kind and, knowledgeable Service Advisor. I am confident about the road ahead; in the event I am in need of service. I live in Corpus Christi and prefer to have my service needs done with Trina! More
by LightTheSky1021
Employees Worked With
Trina
August 30, 2023
Was given an appointed for 1pm. Yet they told me it would not be ready till the end of the day. Why give an appointment then. Just ask to drop it off on that day. Then when it was r Yet they told me it would not be ready till the end of the day. Why give an appointment then. Just ask to drop it off on that day. Then when it was ready I did not recive a call or text that my vehicle was ready. I had to call the next day to get an update. More
by eduardoreyes6262
Employees Worked With
Jesus Rodriguez, Chris Cameron, David Cruz
August 28, 2023
I was very impressed by the way everything went while buying my new Volkswagen Atlas. Andy was my salesman and he went over and above to make sure everything went smoothly !! buying my new Volkswagen Atlas. Andy was my salesman and he went over and above to make sure everything went smoothly !! More
by Pandjmealy
Employees Worked With
Andy
August 26, 2023
The staff is very friendly and knowledgeable. My contact, Tawni, kept me informed throughout the process. It was an overall positive experience. My contact, Tawni, kept me informed throughout the process. It was an overall positive experience. More
by Bryan Baltazar
Employees Worked With
Tawni Jade
August 24, 2023
Trina did a superb job in having my 2019 VW Beetle service. The Beetle with 6,540 miles required a semi-annual or change, annual state inspection and the 15—7 point inspection. My Beetle was ready i service. The Beetle with 6,540 miles required a semi-annual or change, annual state inspection and the 15—7 point inspection. My Beetle was ready in 1 hr 45 minutes. For Trina’s Service Advisor’s abilities I give her a 10 out 10. More
by Guy1
Employees Worked With
Trina
August 18, 2023
Service advisors were crap, they lied, didn't follow up, no one knew what they were doing. Kept my vehicle way longer.than needed. Just gave me the run around. no one knew what they were doing. Kept my vehicle way longer.than needed. Just gave me the run around. More
by cdguerrero07
Employees Worked With
Iris , Mike, charisse
