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Volkswagen of Alamo Heights

San Antonio, TX

Overview
Reviews
Vehicles
4.6
716 Reviews
Call Dealership (210) 828-1201

1402 Northeast Loop 410

San Antonio, TX

78209

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Showing 716 reviews

June 03, 2025

I've been buying and servicing there since 2018. Good people with a great attitude towards customer service! More

by amaiclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Buchanan
Report | Print
Jun 04, 2025 -

Volkswagen of Alamo Heights responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 02, 2025

I hadn't had the opportunity to buy a new car, I was encouraged and they recommended Volkswagen from Alamo Heights, I was surprised by the attention, if you have the opportunity to go ask for Mario, he More

by maximos.jm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario
Report | Print
Jun 04, 2025 -

Volkswagen of Alamo Heights responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mario here at Volkswagen of Alamo Heights! Please don't hesitate to reach out if there's anything additional we can do for you.

June 02, 2025

Our service representative, Crystal, could not have been nicer. She was super responsive and kept me informed. The work was done promptly and I am happy to have my car working again. Thanks VW of Alamo H More

by nwmyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal, Service
Report | Print
Jun 03, 2025 -

Volkswagen of Alamo Heights responded

Hi, we're happy to hear you had such a positive experience with Crystal! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 01, 2025

Rodney, our advisor, was outstanding! He is very knowledgeable and is always attentive to our questions and concerns. More

by kullberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Audas
Report | Print
Jun 03, 2025 -

Volkswagen of Alamo Heights responded

Hi, thanks for your praise and kind comments about Rodney. Please don't hesitate to reach out to us if there's anything more we can do!

June 01, 2025

Please, when you put a lady in charge of receiving the cars, she should be friendly. She has a negative and rude attitude and that makes customers feel bad. My only experience with Ricardo was good. More

by abymartinez1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed, Victoria Hammond, James Ward
Report | Print
Jun 03, 2025 -

Volkswagen of Alamo Heights responded

Thank you for your feedback about this and we apologize for any inconvenience you faced at your recent visit. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything we can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. Robert Geary General Manager - Volkswagen of Alamo Heights 210.582.1120 Rgeary@vwofalamoheights.com

May 31, 2025

Excellent service, good Quality, From Reception and delivery the car all the persons were kind. The VW Dealer is my favorite, all the areas are clean and with good presentation. More

by Jesus Fernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby
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Jun 01, 2025 -

Volkswagen of Alamo Heights responded

Hi Jesus, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 30, 2025

Andy made it easy and quick to find what I wanted. He was very friendly and knowledgeable. More

by lunjeti
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andy
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Jun 01, 2025 -

Volkswagen of Alamo Heights responded

Hello, we're happy you found Andy to be so supportive during your experience here at Volkswagen of Alamo Heights. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 30, 2025

Local dealership that is able to handle my service needs. They do a good job More

by junkerking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
Report | Print
May 31, 2025 -

Volkswagen of Alamo Heights responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

May 29, 2025

Service advisor I was working with was very helpful and courteous. Answered all questions I had and kept me up to date on what was going on with my vehicle. More

by moonmanxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
Report | Print
May 30, 2025 -

Volkswagen of Alamo Heights responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 21, 2025

Great service. Tim in sales was great and Ramon in service was fantastic and professional. More

by PAYTON.M.KRAEMER213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon
Report | Print
May 23, 2025 -

Volkswagen of Alamo Heights responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volkswagen of Alamo Heights. Please don't hesitate to reach out if there's anything additional we can do for you.

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