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Volkswagen of Alamo Heights

San Antonio, TX

4.5
517 Reviews

1402 Northeast Loop 410

San Antonio, TX

78209

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Showing 517 reviews

August 11, 2023

Great customer service. Takes the time to listen to your concerns and is quick. Thank you More

by nowlinhill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trina
Aug 26, 2023 -

Volkswagen of Alamo Heights responded

We are excited to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 10, 2023

Great place to go for a vehicle. I will go again for any future purchases More

by Scjimenez15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Cameron
Aug 26, 2023 -

Volkswagen of Alamo Heights responded

We are excited to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Aug 28, 2023 -

Scjimenez15 responded

This is the place to go. Great customer service. Very professional and efficient.

August 10, 2023

The entire experience was pleasant. My device attendant, Trina P., went out of her way to make the experience of having to have repairs done, at the dealership, as pleasant as possibl More

by j_d
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trina Pulido
Sep 21, 2023 -

Volkswagen of Alamo Heights responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Trina went beyond to help meet your expectations. We look forward to the opportunity to assist you again in the future!

August 05, 2023

Everyone who I spoke to was very nice, and friendly. They were super busy and backed up, so the time frame was not communicated very well, but other than that it was great! More

by Mkbutter84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawni, Adolfo
August 04, 2023

Bought my 2017 Tiguan in 2020 with them, been going for regular oil changes as they have the best price for full synthetic in town. They go above & beyond with their services here. More

by brains-quit.0c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Rodriguez, Chris Cameron, David Cruz, Isaac Avelar
Sep 19, 2023 -

Volkswagen of Alamo Heights responded

Volkswagen of Alamo Heights appreciates your kind words and is grateful for your patronage. We hope to have the pleasure of serving you again in the future!

August 03, 2023

The Sales person Ralph went above and beyond on his day off to come to the dealership deliver my vehicle. More

by hseroger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph , Jesus Rodriguez
Aug 07, 2023 -

Volkswagen of Alamo Heights responded

We are glad we could help!

August 01, 2023

Very efficient service and courtesy. Appreciate all that you guys do for me. Thank you More

by tinagonzales27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Aug 02, 2023 -

Volkswagen of Alamo Heights responded

We are glad we could help!

July 31, 2023

Volkswagen of Alamo Heights has always been my go to place for oil changes and repairs on my Touareg, as well as my previous VW. My service advisor, Trina, has always been friendly and very attentive t More

by john200981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trina Pulido
Aug 02, 2023 -

Volkswagen of Alamo Heights responded

We appreciate your positive review about your recent experience with us!

July 29, 2023

Excellent result in purchasing a used auto. I worked with James Ward and was very pleased with his service. I live in Idaho, buying a car from a distance was not a challenge thanks to him. More

by jsolberg52
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ward, James, Jesus Rodriguez
Aug 02, 2023 -

Volkswagen of Alamo Heights responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

July 29, 2023

Tawni was a big help in getting me all situated when it came to the repairs on my car. If I ever go back I will be asking for her specifically. A+++ More

by whill0429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawni
Aug 02, 2023 -

Volkswagen of Alamo Heights responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

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