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Volkswagen of Alamo Heights

San Antonio, TX

Overview
Reviews
Vehicles
4.5
517 Reviews
Call Dealership (210) 828-1201

1402 Northeast Loop 410

San Antonio, TX

78209

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Showing 517 reviews

August 30, 2023

Was given an appointed for 1pm. Yet they told me it would not be ready till the end of the day. Why give an appointment then. Just ask to drop it off on that day. Then when it was r More

by eduardoreyes6262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Rodriguez, Chris Cameron, David Cruz
Report | Print
August 29, 2023

The service team was very transparent on cost and held to their estimated price. My vehicle was also completed in the time frame promised. More

by phines4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Terry
Report | Print
Sep 06, 2023 -

Volkswagen of Alamo Heights responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 28, 2023

I was very impressed by the way everything went while buying my new Volkswagen Atlas. Andy was my salesman and he went over and above to make sure everything went smoothly !! More

by Pandjmealy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy
Report | Print
Sep 09, 2023 -

Volkswagen of Alamo Heights responded

Congratulations on your new vehicle! We are thrilled that Andy provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

Sep 09, 2023 -

Pandjmealy responded

I suggest if you are looking for a new or used car you need to visit Alamo Volkswagen !

August 26, 2023

The service department got right to work on my vehicle to get me out as soon as possible. More

by Maggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawni Jade
Report | Print
Sep 01, 2023 -

Volkswagen of Alamo Heights responded

Thank you for the kind words! We are excited to hear that we were able to provide you with a great experience!

August 26, 2023

The staff is very friendly and knowledgeable. My contact, Tawni, kept me informed throughout the process. It was an overall positive experience. More

by Bryan Baltazar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawni Jade
Report | Print
Sep 03, 2023 -

Volkswagen of Alamo Heights responded

We are thrilled that Tawni provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

August 24, 2023

Trina did a superb job in having my 2019 VW Beetle service. The Beetle with 6,540 miles required a semi-annual or change, annual state inspection and the 15—7 point inspection. My Beetle was ready i More

by Guy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trina
Report | Print
Sep 10, 2023 -

Volkswagen of Alamo Heights responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Trina went beyond to help meet your expectations. We look forward to the opportunity to assist you again in the future!

August 18, 2023

Service advisors were crap, they lied, didn't follow up, no one knew what they were doing. Kept my vehicle way longer.than needed. Just gave me the run around. More

by cdguerrero07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Iris , Mike, charisse
Report | Print
August 18, 2023

Carlos was amazing taking me in last minute to fix my car. They were back up from appointments but squeezed for something so little. So thank you Carlos! More

by Jaciel angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Sep 06, 2023 -

Volkswagen of Alamo Heights responded

We are thrilled that Carlos provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

August 17, 2023

I talk to Mr. Martinez about this VW Atlas t old him w hen to look for me when I got there the car was waiting for me to test we went for a test drive. It was comf More

by James
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Payton
Report | Print
Sep 16, 2023 -

Volkswagen of Alamo Heights responded

Congratulations on your new vehicle! At Volkswagen of Alamo Heights, your satisfaction is our ultimate goal and we are pleased to hear that Mark was able to provide you with an exceptional sales experience! We appreciate your business and look forward to the opportunity to assist you again in the future.

August 14, 2023

The best care in the county. There is no Better Volkswagen than Alamo Heights :D More

by Roberto Vzz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Rodriguez
Report | Print
Aug 26, 2023 -

Volkswagen of Alamo Heights responded

You just made us smile to see those Five Stars! Thank you so much! We appreciate your business and look forward to having the pleasure of assisting you again in the future.

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