Volkswagen of Alamo Heights
San Antonio, TX
Filter Reviews by Keyword
By Type
Showing 517 reviews
James Ward; I want to thank you for putting me into a brand new Tiguan. The process was quick. Did everything online , went to the dealership to pick up my vehicle. Traded in my 2019 Jetta r line for a 2 brand new Tiguan. The process was quick. Did everything online , went to the dealership to pick up my vehicle. Traded in my 2019 Jetta r line for a 2023 Tiguan r line & I’m very happy with my purchase & experience. Thank y’all for giving me the opportunity to get into a new vehicle. ⭐️⭐️⭐️⭐️⭐️ More
Had a really great experience waiting for a yearly maintenance service at this VW. Trina and the rest of the staff were friendly and helpful and had my car ready quickly. The waiting area is clean and maintenance service at this VW. Trina and the rest of the staff were friendly and helpful and had my car ready quickly. The waiting area is clean and offered lots of snacks, water and coffee. Highly recommend! More
My experience at the dealership was like no other ever in my life, the salesperson Errolyn was polite and very professional with so much knowledge about the vehicle I wanted, she had the car waiting for me t my life, the salesperson Errolyn was polite and very professional with so much knowledge about the vehicle I wanted, she had the car waiting for me to drive it and had an answer to all of my questions, in short she truly is an amazing salesperson. I never felt urged to buy and she went out of her way to make me feel like I was the most valued customer she had ever helped. I can’t say enough good things about her and then she took me to see the finance person David and let me tell you that is one incredibly descent person, very helpful and a humble man. I was very impressed with the people I felt with which leads me to the conclusion that the management of the dealership instills the sense of leading by valuing the customer. Kudos to the dealership for hiring truly descent knowledgeable people that care about delivering a quality product at a reasonable price. More
1st the process was easy. I went in for a vehicle and later came back after reviewing my options. I received a quote online for a trade in and worked with the rep to hammer o I went in for a vehicle and later came back after reviewing my options. I received a quote online for a trade in and worked with the rep to hammer out a number. I then went upstairs and was out quick with a new car. So easy and stress free. More
Trina is an excellent service advisor. Fast & efficient. Scheduled my service and followed through with knowledgeable help. Answered all my questions easily. Fast & efficient. Scheduled my service and followed through with knowledgeable help. Answered all my questions easily. More
Best Volkswagen dealership I have been to for service. Easy and fast to get an appointment and my service advisors are extremely friendly. Easy and fast to get an appointment and my service advisors are extremely friendly. More
Volkswagen of Alamo Heights was awesome as always! ! Charisse was able to get me in right away and my car was ready the same day. ! Charisse was able to get me in right away and my car was ready the same day. More