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Volkswagen of Alamo Heights

San Antonio, TX

Overview
Reviews
Vehicles
4.5
517 Reviews
Call Dealership (210) 828-1201

1402 Northeast Loop 410

San Antonio, TX

78209

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Showing 517 reviews

November 14, 2023

Professional, respectful, attentive, and very effective. Carlos was very helpful and receptive and I hope I continue working with Carlos. More

by Fishzihuamarlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in service
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Nov 16, 2023 -

Volkswagen of Alamo Heights responded

It's fantastic to hear that you had a great experience and that Carlos provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 11, 2023

Very friendly and helpful. We loved the experience and the people there. Pablo Rodríguez and Jesús Rodriguez made the visit very pleasant. Will definitely recommend to our frie More

by anarios88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pablo Rodriguez , Jesus Rodriguez
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Nov 14, 2023 -

Volkswagen of Alamo Heights responded

It's fantastic to hear that you had a very pleasant experience at Volkswagen of Alamo Heights and that Pablo and Jesús were friendly and helpful. The fact that you loved the experience and the people there speaks volumes about the positive atmosphere at the dealership. Thank you for sharing your positive feedback. Enjoy your new vehicle!

November 10, 2023

Service advisor is very nice and extremely helpful and she walked me though the problems and possible solutions More

by kondasv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iris
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Nov 12, 2023 -

Volkswagen of Alamo Heights responded

We are thrilled to hear that you had a helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 06, 2023

Great experience. Fairly quick and the service people were very nice. The salesman, Tim was efficient at getting me pricing on a car I wanted and ended up getting me a More

by ntennessee
Recommend Dealer
Yes
Employees Worked With
Tim Bailey, Isaac Avelar
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Nov 08, 2023 -

Volkswagen of Alamo Heights responded

Congratulations on your new vehicle! We are thrilled that Tim provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

November 05, 2023

Wait time was 2 hours but that’s to be expected on a weekend. No complaints More

by Raina B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawni
Report | Print
Nov 07, 2023 -

Volkswagen of Alamo Heights responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 04, 2023

I asked to them a evaluation for everything car will need and when I went to pickup the car it doesn't work all even they called me telling me car was reeady and my question is if I pay for the service check More

by Diana gamez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos
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November 02, 2023

My car was in the shop for almost 6 weeks because the A/C was not working. They never answered the phone and if they did, they put you on hold again because they do not have an answer. I also got moved aroun More

by Zulema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Iris, Trina, others.
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November 01, 2023

Brought in my 2015 Volkswagen Jetta TDI for a diesel emissions warranty. Had some issues at first but service advisor Tawni help me out. Thanks again for all your help. More

by vargasconnect
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawni McCord
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Nov 03, 2023 -

Volkswagen of Alamo Heights responded

It's great to hear that Service Advisor Tawni was able to assist you and resolve the issues you encountered when bringing in your 2015 Volkswagen Jetta TDI for a diesel emissions warranty. Clear communication and effective problem-solving are important when dealing with warranty matters. We appreciate your business and look forward to serving you again in the future!

November 01, 2023

Great dealership! Dealt with Nathan Ryherd who was professional and courteous. I definitely recommend Volkswagen of Alamo Heights and Nathan Ryherd. More

by Hinojosa.m9
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nathan Ryherd
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Nov 03, 2023 -

Volkswagen of Alamo Heights responded

It's fantastic to hear that you had a great experience with Volkswagen of Alamo Heights and specifically with Nathan, who was professional and courteous. Recommendations like yours can be very helpful for others looking for a positive dealership and salesperson. Enjoy your new vehicle!

November 01, 2023

Great job taking care of some extended warranty work on our 2022 Atlas. Great service and great attitude. More

by Jpl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
Report | Print
Nov 03, 2023 -

Volkswagen of Alamo Heights responded

It's great to hear that you had a positive experience with the service and attitude when taking care of extended warranty work on your 2022 Atlas. Quality service and a positive attitude can make the process much smoother and more satisfying for customers. We appreciate your business and look forward to serving you again in the future.

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