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Volkswagen of Alamo Heights

San Antonio, TX

Overview
Reviews
Vehicles
4.5
517 Reviews
Call Dealership (210) 828-1201

1402 Northeast Loop 410

San Antonio, TX

78209

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Showing 517 reviews

December 27, 2023

I had a nail in my tire and it had to be replaced. Victoria was amazing with all of her assistance to me. Everyone I came in contact with was very professional and kind. I will now be coming back to More

by JENNIFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria in service
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Dec 29, 2023 -

Volkswagen of Alamo Heights responded

Thank you Jennifer for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 27, 2023

I have been dealing with this dealership since 2011 and appreciate all their services. They have kept me driving through three Jettas! More

by VyonneB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Victoria
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Dec 28, 2023 -

Volkswagen of Alamo Heights responded

That's fantastic loyalty to Volkswagen of Alamo Heights! Keeping a car running smoothly for over a decade across three different Jettas is impressive. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 26, 2023

Donte at VW was so easy to work with! Very informative and helpful to make the transaction! Referred others as well who have had the same experience! More

by Tami
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donte Butler
Report | Print
Dec 28, 2023 -

Volkswagen of Alamo Heights responded

Congratulations on your new vehicle! We are thrilled that Donte provided you with an easy sales experience. Our ultimate goal is your satisfaction! We are excited to help you in the future.

December 24, 2023

I’ve purchased a few vehicles from AH VW and the customer service has always been on point. Friendly, informative and service for my vehicles has always been performed in a timely manner. More

by Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian/ service
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Dec 29, 2023 -

Volkswagen of Alamo Heights responded

It's great to hear that you've had consistently positive experiences with the customer service at Volkswagen of Alamo Heights! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 22, 2023

Amazing and fast service, car was ready before promised and the courtesy inspection was pretty detailed. More

by Enrique S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawni Mccord
Report | Print
Dec 27, 2023 -

Volkswagen of Alamo Heights responded

We are thrilled to hear that you had an amazing experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 20, 2023

Service was good, customer service was Great, my only complaint is that I had a 4pm apt and it took an hour for an oil change. BUT it was still cheaper than those con artist at take 5. More

by RG
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not use one
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December 14, 2023

My service rep brian was great, i had to get my car towed to the dealership. Naturally i was anxious but he updated me on the status of my vehicle and he also gelped me by giving me advice concerning mainten More

by Christian Rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian
Report | Print
December 14, 2023

People are personable, quality product. The aesthetics of the dealership is due an overhaul, from the lighting to seating, etc. More

by oldthink
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Martinez
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Dec 16, 2023 -

Volkswagen of Alamo Heights responded

Congratulations on your new vehicle! We are thrilled to have provided you with a personable sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 06, 2023

My service associate, Tawni, turn a stressful situation into a very positive one by helping me get an appointment quickly and by making the whole process calm and easy for me. Thank you so much! More

by Kr7
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tawni
Report | Print
Dec 08, 2023 -

Volkswagen of Alamo Heights responded

It's fantastic to hear that you had a great experience and that Tawni provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 05, 2023

Very friendly and professional service is outstanding. I feel very comfortable bringing my car to this dealership. Thank you! More

by AudieVWcc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Twani McCord
Report | Print
Dec 06, 2023 -

Volkswagen of Alamo Heights responded

We are thrilled to hear that you had a friendly and professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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