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Volkswagen of Alamo Heights

San Antonio, TX

Overview
Reviews
Vehicles
4.6
699 Reviews
Call Dealership (210) 828-1201

1402 Northeast Loop 410

San Antonio, TX

78209

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Showing 699 reviews

May 29, 2025

Service advisor I was working with was very helpful and courteous. Answered all questions I had and kept me up to date on what was going on with my vehicle. More

by moonmanxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
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May 30, 2025 -

Volkswagen of Alamo Heights responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 21, 2025

Great service. Tim in sales was great and Ramon in service was fantastic and professional. More

by PAYTON.M.KRAEMER213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon
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May 23, 2025 -

Volkswagen of Alamo Heights responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volkswagen of Alamo Heights. Please don't hesitate to reach out if there's anything additional we can do for you.

May 21, 2025

Dropped off at 7 am and was greeted pleasantly by Crystal and went over the details on the service of my car and when it was completed, she let me know on what was recommended on my next service. Crystal is More

by joel-anag
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Donte
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May 23, 2025 -

Volkswagen of Alamo Heights responded

Hello, we're happy you found our staff to be so supportive during your experience here at Volkswagen of Alamo Heights. We are always more than happy to assist you if anything else comes up. Take care!

May 20, 2025

Always outstanding with great customer service and a real attention to detail from their Service Department personnel. Crystal and Leilani in particular are always helpful and verv thorough in making certai More

by Fiberdesigner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal, Leilani,
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May 21, 2025 -

Volkswagen of Alamo Heights responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 19, 2025

Amazing attention and quality for work . Definitely come back to doe again on the future. More

by Gilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
Report | Print
May 21, 2025 -

Volkswagen of Alamo Heights responded

Hi Gilbert, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 19, 2025

This VW dealer is the best. Bought 2 Jettas from them over the years. Great staff, great services More

by emrglobalmarkets2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
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May 21, 2025 -

Volkswagen of Alamo Heights responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 17, 2025

The facility is always clean . The staff is always welcoming and respectful. They always have a smile. More

by fox.leighann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby
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May 19, 2025 -

Volkswagen of Alamo Heights responded

Hi, thank you so much for the positive review! We can't wait to see you again, have a great day.

May 17, 2025

Good customer service but the wait was longer than expected . But over all it was a good experience More

by Cynthia Charo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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May 20, 2025 -

Volkswagen of Alamo Heights responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

May 16, 2025

5 star Service, they value the costumers, always offer assistance with a smile and valuable information. More

by Maranstx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal @ Alamo High VW
Report | Print
May 16, 2025 -

Maranstx responded

Crystal Alldas is a five star staff with excellent customer service, her professionalism and friendly service has shown service department care about their customers and 100% stand by VW vehicles. This is the most valuable service to their customers to trust and reliability of Alamo Hights VW dealership. Thank you

May 16, 2025 -

Maranstx responded

VW customer feedback

May 16, 2025

The service department is an industry model. My family has been using them since they opened. More

by CoronelS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
Report | Print
May 19, 2025 -

Volkswagen of Alamo Heights responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

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