Volkswagen of Alamo Heights

I recently shopped for a new car at VW Alamo Heights, and they were all very nice, knowledgeable and accommodating. Victoria very nicely and patiently guided me throughout the entire process and I was in and they were all very nice, knowledgeable and accommodating. Victoria very nicely and patiently guided me throughout the entire process and I was in and out without any issues. I would definitely recommend this dealership for your new car needs. More

I had a fantastic experience getting my Volkswagen fixed, and I must highlight the exceptional service provided by Tawni. Her expertise and dedication made the entire process smooth and enjoyable. I highly r and I must highlight the exceptional service provided by Tawni. Her expertise and dedication made the entire process smooth and enjoyable. I highly recommend this service center for their outstanding customer service, especially Tawni's efforts. Tawni's customer service at the Volkswagen service center was truly exceptional. Not only did she address my car's issues with utmost professionalism, but her friendly demeanor made the experience enjoyable. What stood out most was her ability to remember me from previous visits, creating a personalized and welcoming atmosphere. Tawni's attention to detail and warm approach set a high standard for customer service. I highly appreciate her efforts and the overall positive experience. More

My husband and I went in just to look to see what we really thought about the atlas cross sports, we had no intention of buying not until march or so. We went on the test drive Tim was very informative really thought about the atlas cross sports, we had no intention of buying not until march or so. We went on the test drive Tim was very informative he made the whole process of making a decision easy. We spoke with Mr: Payton and I we took a gamble and we walked out with a 2023 atlas cross sport with a tech package. And we couldn’t be happier. Thank you to the Alamo heights team you all made the process so smooth More

Victoria was very helpful and professional on getting my Tiguan the service it needed. Ask for her to help you if you need anything dealing with your car services. Thank you Victoria!! Tiguan the service it needed. Ask for her to help you if you need anything dealing with your car services. Thank you Victoria!! More

Excellent and quick vehicle maintenance servicing. Great communication of advising when vehicle is ready for pickup. Great communication of advising when vehicle is ready for pickup. More

The service was hassle free and quick, easy to book and I loved the free latte and snacks provided as I waited. loved the free latte and snacks provided as I waited. More

I’m always impressed with the professionalism of the service department staff. They are very knowledgeable and courteous. My wait time is always minimal for a thorough scheduled maintenance visit. service department staff. They are very knowledgeable and courteous. My wait time is always minimal for a thorough scheduled maintenance visit. More

Easy appointment set up. Got in quickly, service advisor and rest of stall great and friendly. One of the best dealer experience. Got in quickly, service advisor and rest of stall great and friendly. One of the best dealer experience. More

Victoria in sales was great to work with. They made everything easy and I walked away with the perfect vehicle at the right price. F&I experience was fast annd easy and I got a great deal. They made everything easy and I walked away with the perfect vehicle at the right price. F&I experience was fast annd easy and I got a great deal. Would highly recommend. More

I had a recall service and asked for a shuttle ride which was accepted over the phone. I got to my appointment and in the shuttle and when I say where I need to go the stutter driver told me they don’t drive was accepted over the phone. I got to my appointment and in the shuttle and when I say where I need to go the stutter driver told me they don’t drive 15 mi. out of the dealership radius. I understand the policy but it would have been nice to know over the phone so I wasn’t stranded at the dealership without food/water (I have specific dietary restrictions). Other than that Rodney was helpful. More