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Volkswagen of Alamo Heights

San Antonio, TX

Overview
Reviews
Vehicles
4.5
519 Reviews
Call Dealership (210) 828-1201

1402 Northeast Loop 410

San Antonio, TX

78209

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Showing 519 reviews

March 03, 2024

Great customer care team! Lead by Leilani they kept me informed on the needs of my vehicle in real time. More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lelani
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Mar 08, 2024 -

Volkswagen of Alamo Heights responded

We're thrilled to know you had a great experience with our customer care team, especially under the leadership of Leilani. Keeping you informed in real-time about your vehicle's needs is a top priority for us. Your satisfaction is our goal, and we appreciate your positive feedback.

March 03, 2024

Quick and very efficient. Benny went above and beyond in servicing my vehicle. Definitely recommend this dealership. More

by Joyyyreaghan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
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Mar 06, 2024 -

Volkswagen of Alamo Heights responded

We're thrilled to hear that you had a quick and efficient service experience with Benny at our dealership. Providing excellent service is our priority, and we appreciate your recommendation. We look forward to serving you in the future!

March 02, 2024

Great service. Professional. Comfortable waiting area. Great central location . Easy to get to and depart More

by cokernutusa1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
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Mar 13, 2024 -

Volkswagen of Alamo Heights responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 01, 2024

I’m always super happy with the service at this dealership. Always courteous and on time. I appreciate you always going beyond my expectations. More

by MCG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
Report | Print
Mar 07, 2024 -

Volkswagen of Alamo Heights responded

Thank you for your positive feedback! We're thrilled to hear that you consistently have a pleasant experience with our dealership's service. Providing courteous and timely service is a priority for us, and we're glad to know we've met your expectations. We appreciate your loyalty and safe travels!

February 29, 2024

I had an excellent experience. The staff was very informative, friendly and helpful. They do a great job. More

by constrictor_27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal 5 stars , Nathan Ryherd
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Mar 02, 2024 -

Volkswagen of Alamo Heights responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 28, 2024

Professional service staff and new service advisors. Tawni was polite, patient, and had respectful demeanor. More

by valerie leos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawni Jade McCord
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Mar 02, 2024 -

Volkswagen of Alamo Heights responded

It's wonderful to hear that you had a positive experience with the professional service staff and new service advisor, Tawni. Politeness, patience, and a respectful demeanor are key elements in providing excellent customer service. Thank you for choosing our services, and we look forward to serving you again in the future! Safe and happy driving!

February 28, 2024

I liked the friendliness and professionalism there. Rodney was helpful and knowledgeable. I want to thank you again! Cheers More

by jwelch2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Ward
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Mar 02, 2024 -

Volkswagen of Alamo Heights responded

We're pleased to hear that you appreciated the friendliness and professionalism and that Rodney was helpful and knowledgeable. Thank you for taking the time to express your gratitude! Cheers to you as well, and safe travels!

February 28, 2024

Awesome. Friendly. Knowledgeable. Caring. Helpful. Courteous. Outstanding. Give options. Offer choices. Ask for feedback. Go out of their way to make you More

by india502003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawny
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Mar 02, 2024 -

Volkswagen of Alamo Heights responded

We are thrilled to hear that you had an awesome experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

February 27, 2024

Service was excellent. Brought my jetta in for ignition switch recall. Was finished ahead of schedule. More

by frdunn58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
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Mar 02, 2024 -

Volkswagen of Alamo Heights responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 26, 2024

My service advisor, Victoria is very pleasant to do business with and very attentive. She made my experience with the dealership a very positive one :) More

by KHenao40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Jackson
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Feb 27, 2024 -

Volkswagen of Alamo Heights responded

That's wonderful to hear! Having a pleasant and attentive service advisor can greatly enhance the overall experience with a dealership. We're here to assist!

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