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Volkswagen of Alamo Heights

San Antonio, TX

Overview
Reviews
Vehicles
4.5
519 Reviews
Call Dealership (210) 828-1201

1402 Northeast Loop 410

San Antonio, TX

78209

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Showing 519 reviews

March 22, 2024

Excellent service, Excellent staff, and it felt like family. Carlos took care of me and my vehicle thru the servicing and ensured a recall was completed before handing my keys back! Best in San Antonio! More

by Jimmy C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Mar 27, 2024 -

Volkswagen of Alamo Heights responded

We're thrilled to hear about your excellent experience at our dealership! It's wonderful that Carlos and our team made you feel like family and took great care of you and your vehicle during servicing, including addressing the recall promptly. Thank you for considering us the best in San Antonio—we're grateful for your kind words and your business!

March 21, 2024

Great service and professional staff curteous and friendly in and out very quickly I will be a returning customer More

by @gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Audas
Report | Print
Mar 23, 2024 -

Volkswagen of Alamo Heights responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 20, 2024

Iris made the whole experience great. She was outstanding from check in to checkout. She kept me updated til the last minute. More

by Klmayberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iris
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Mar 21, 2024 -

Volkswagen of Alamo Heights responded

It's fantastic to hear that you had a great experience and that Iris provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 19, 2024

We had the car towed in unexpectedly on a Saturday morning and they were great about communicating what to expect, delivering on that, explaining what needed to be fixed and explaining what they would More

by Long-time-VAG
Recommend Dealer
Yes
Employees Worked With
Dave in Service
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Mar 21, 2024 -

Volkswagen of Alamo Heights responded

Thank you for sharing your experience with us! We're glad to hear that Dave and our team were able to provide excellent service and communication during your unexpected visit. We strive to ensure that our customers have a smooth and hassle-free experience, and we appreciate your feedback.

March 18, 2024

VW of Alamo Heights always take care of the customers really well, they keep you informed and work hard to have your car ready More

by anahicarranco92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iris De La Roda, Michael Kraft
Report | Print
Mar 21, 2024 -

Volkswagen of Alamo Heights responded

That's great to hear! We are glad you had a positive experience with Volkswagen of Alamo Heights and that we provided excellent customer service by keeping you informed and ensuring your car was ready on time. Safe travels!

March 17, 2024

Took my 2023 VW Atlas service at 10k miles. ..the service rep Carlos was great. More

by Brimoboa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Mar 19, 2024 -

Volkswagen of Alamo Heights responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 11, 2024

Always a great experience when I come in for an oil change or a flat tire. Everyone knowledgeable and eager to help. I’m so glad I purchased my car from them, they are honest and upfront with me and More

by gunn4me
Recommend Dealer
Yes
Employees Worked With
Rodney and Crystal
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Mar 13, 2024 -

Volkswagen of Alamo Heights responded

We're delighted to hear that you consistently have a great experience when you visit us for service. Providing knowledgeable and helpful assistance is always our priority. Thank you for choosing us for your automotive needs, and for trusting us to provide honest and upfront service.

March 10, 2024

Took my vehicle in for maintenance and several other warranty related things. I worked with David who was fantastic and went above and beyond to ensure he communicated with me every step of the way. My More

by Morgana.mcmahon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Mar 13, 2024 -

Volkswagen of Alamo Heights responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

March 06, 2024

Staff explained the situation and the length of time it may take to repair and they did a great service on the job.Thanks again for the good work. More

by bernardsladson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Licea
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Mar 10, 2024 -

Volkswagen of Alamo Heights responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 05, 2024

This was the BEST Service experience EVER! Prompt - Professional - Accurate- Clean!! I will definitely purchase here next time!! More

by hjlongoria
Recommend Dealer
Yes
Employees Worked With
Carlos -Service and Victoria Jackson
Report | Print
Mar 08, 2024 -

Volkswagen of Alamo Heights responded

We are thrilled to hear that you had the best experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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