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Volkswagen of Alamo Heights

San Antonio, TX

Overview
Reviews
Vehicles
4.5
519 Reviews
Call Dealership (210) 828-1201

1402 Northeast Loop 410

San Antonio, TX

78209

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Showing 519 reviews

April 18, 2024

This place rules! Leilani was great, and you should buy a car from Tim Bailey. More

by Joey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lelani, Chris Cameron, Tim Bailey
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Apr 19, 2024 -

Volkswagen of Alamo Heights responded

We're so glad to hear that you had a fantastic experience with us! Thank you for recognizing Leilani's great service, and we appreciate your recommendation to buy a car from Tim. Our team works hard to provide top-notch service, and we're thrilled that you had a positive visit with us. Thank you for choosing us!

April 17, 2024

This agency took 2 days to complete a diagnostic only. Required changing plans and an overnight stay. Unacceptable. More

by oscar1calderon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dolly
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Apr 19, 2024 -

Volkswagen of Alamo Heights responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

April 17, 2024

New car was brought in with 1100 miles due to engine failure. Service writer was unresponsive through the entire process. We asked to be updated weekly on status from VW and we wouldn’t get a call. We w More

by AReed1201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victoria
Report | Print
Apr 19, 2024 -

Volkswagen of Alamo Heights responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

April 17, 2024

Wow So pleased with this dealership Went in just to look, ended up buying Andy you’re awesome, so knowledgeable, accommodating and attentive Got an awesome vehicle at a great price with low mileage More

by margy_cardenas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance manager sorry can’t remember his name, Adnaan Rowshan
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Apr 19, 2024 -

Volkswagen of Alamo Heights responded

We're thrilled to hear about your positive experience! It's fantastic that you found Andy to be knowledgeable, accommodating, and attentive, resulting in you getting an awesome vehicle with low mileage at a great price. Ensuring our customers are satisfied with their purchases and the overall experience is our top priority. Thank you for recommending us and Andy—we truly appreciate your feedback and look forward to assisting you with any future needs!

April 15, 2024

Great service. Will be back for all of my future needs. Iris was so awesome. More

by Kimberly.holbrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iris
Report | Print
Apr 17, 2024 -

Volkswagen of Alamo Heights responded

It's fantastic to hear that you had a great experience and that Iris provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 13, 2024

Smooth process with the Volkswagen of Alamo Heights, appreciate the team there. They do a great job More

by Shemaiah.Reed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iris De La Rosa, Victoria Hammond
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Apr 16, 2024 -

Volkswagen of Alamo Heights responded

We are thrilled to hear that you had a smooth experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 13, 2024

Victoria did an excellent job keeping me informed on the status of my car and work being done More

by Lilj2575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Report | Print
Apr 16, 2024 -

Volkswagen of Alamo Heights responded

It's fantastic to hear that you had a great experience and that Victoria provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 10, 2024

The service team always takes care of me and are communicative the whole time! I always leave there in a good mood. More

by jadepatek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawni and Dolly
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Apr 11, 2024 -

Volkswagen of Alamo Heights responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 09, 2024

Nice people and quick service! I’ll be back for my next service with this dealership. More

by johnjubela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian & Linda
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Apr 11, 2024 -

Volkswagen of Alamo Heights responded

We are thrilled to hear that you had a nice and quick experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 09, 2024

Victoria did an amazing job to help with my vehicle service. I had a long list of things that needed attention and she was incredible and super detail oriented. Thank you for providing updates throug More

by Mclay08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria - service department
Report | Print
Apr 12, 2024 -

Volkswagen of Alamo Heights responded

It's fantastic to hear that you had a great experience and that Victoria provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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