Volkswagen of Alamo Heights

Very courteous and professional staff and service. The service technicians and service advisors are the heart and soul of Volkswagen. Keep up the good work. The service technicians and service advisors are the heart and soul of Volkswagen. Keep up the good work. More

Great service and quick turn on my vehicle. Kept in the loop on the status of my car. Kept in the loop on the status of my car. More

Very efficient. No charge, although out of warranty, they said the part was defective I will definitely be back for service No charge, although out of warranty, they said the part was defective I will definitely be back for service More

Awesome customer service from everybody! A lot of patience with my poor English! So kind everybody A lot of patience with my poor English! So kind everybody More

The Advisors and Technicians were incredible helpful, communicative, and patient. Crystal (Advisor) especially; she provided multiple updates on the condition of my vehicle and where it was in the servic communicative, and patient. Crystal (Advisor) especially; she provided multiple updates on the condition of my vehicle and where it was in the servicing process. Mike Terry (technician) also provided updates on the service status. More

Everyone was pleasant and quick with the diagnosis. I do wish it automatically included a breakdown of the prices instead of a lump sum (it did the last time I was there) but was told it doesn’t do it I do wish it automatically included a breakdown of the prices instead of a lump sum (it did the last time I was there) but was told it doesn’t do it now. Thats okay though, Crystal was able to break down the price via text. More

As always Leilani is on point from the second I pulled into the service drive she already had my service information pulled up in the system ready to go 2 signatures and my shuttle was ready within 3 minu into the service drive she already had my service information pulled up in the system ready to go 2 signatures and my shuttle was ready within 3 minutes. My vehicle was quickly serviced and washed. I will be returning for my additional required maintenance next month. More

David over at Service dept was great. Answered all my questions. Will definitely come back Answered all my questions. Will definitely come back More

We had an appointment but oil change service took over 2 hours. That seemed slow to me. But Crystal at the service desk was exceptionally - friendly, polite, kept me updated, I will come back again and al hours. That seemed slow to me. But Crystal at the service desk was exceptionally - friendly, polite, kept me updated, I will come back again and always ask for Crystal. Your people are good. More

I’ve never had any issues getting my car serviced here. Most service representatives have been extremely helpful and knowledgeable like Rodney. He has helped me in multiple occasions and has always answere Most service representatives have been extremely helpful and knowledgeable like Rodney. He has helped me in multiple occasions and has always answered all my questions and concerns. More