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Volkswagen of Alamo Heights

San Antonio, TX

4.5
519 Reviews

1402 Northeast Loop 410

San Antonio, TX

78209

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Showing 519 reviews

July 20, 2024

This dealership is very good and they really try to do their best and take care of every customer More

by jbidianos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Rodriguez, Chris Cameron, Ronnie Zapata
Jul 20, 2024 -

Volkswagen of Alamo Heights responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 18, 2024

Great service today the rep was excellent kept me informed. Thanks for cleaning the car More

by ssg91c3h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jul 19, 2024 -

Volkswagen of Alamo Heights responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

July 18, 2024

Always ready to perform whatever is needed. Keeps me aware of how service is going while I wait. Always friendly More

by Greatmom4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawni mcCord
Jul 20, 2024 -

Volkswagen of Alamo Heights responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 17, 2024

Very up front about costs, not too expensive considering the work needed. Waiting on a back ordered part kept the car in the shop longer than I would've liked, but they were very transparent and kept me in More

by btfreeman17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
Jul 19, 2024 -

Volkswagen of Alamo Heights responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

July 15, 2024

Amazing deals and staff/management that does their best to work with you on getting the price you want. More

by Midnightcoolkat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Ryherd
Jul 16, 2024 -

Volkswagen of Alamo Heights responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 15, 2024

Rodney was very nice and pleasant. The only thing I can say negative is that I waited 3 and half hours for an oil changes. I was okay with the 2 hr wait then the employee checked becau More

by Candygirljetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
Jul 17, 2024 -

Volkswagen of Alamo Heights responded

Hi, thank you for your kind review; we are happy to pass along your comments to Rodney here at Volkswagen of Alamo Heights! We are always more than happy to assist you if anything else comes up. Take care!

July 11, 2024

Check in was smooth and everyone was very friendly. Our maintenance was handled in a timely manner and I appreciated the text updates. More

by dd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise
Jul 12, 2024 -

Volkswagen of Alamo Heights responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

July 07, 2024

Very busy service department but went smoothly. No complaints of wait time had 7 am appt More

by Yuki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawny service advisor
Jul 08, 2024 -

Volkswagen of Alamo Heights responded

Hello Yuki, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

June 20, 2024

Excellent staff, service, work done within allotted time as promised, facility and staff members very considerate of my grandson More

by stev.l.p@AOL.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Audas
Jun 21, 2024 -

Volkswagen of Alamo Heights responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 19, 2024

Great service experience as always. I was treated with great help in my replacement of my tires should be a five star experience More

by Cn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iris , service agent
Jun 20, 2024 -

Volkswagen of Alamo Heights responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

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