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Volkswagen of Alamo Heights

San Antonio, TX

4.6
709 Reviews

1402 Northeast Loop 410

San Antonio, TX

78209

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Showing 710 reviews

July 04, 2025

Francisco is a top notch service provider. He’s friendly and very knowledgeable. I would highly recommend Volkswagen of Alamo Heights. More

by Melissa Thetford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
July 01, 2025

Ralph was nice and got the job done to make sure we got the vehicle we wanted.. More

by T
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Martinez
Jul 02, 2025 -

Volkswagen of Alamo Heights responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volkswagen of Alamo Heights. Please don't hesitate to reach out if there's anything additional we can do for you.

June 30, 2025

Clean and friendly service. from all employees. Crystal at the service desk, Roselyn from the Sales department and Troy who oversaw my leasing inquiries were all friendly and p More

by tdversteeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy
Jul 03, 2025 -

Volkswagen of Alamo Heights responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Volkswagen of Alamo Heights! Please don't hesitate to reach out if there's anything additional we can do for you.

June 29, 2025

Kind, professional, prompt and they keep the customer informed throughout their visit. I would recommend them to anyone. More

by hisrevert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Jun 30, 2025 -

Volkswagen of Alamo Heights responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

June 28, 2025

I made a appointment with Volkswagen of alamo heights because I had a recall on my atlas and dropped off my car at 7am and right away a service advisor meet me and took care of me and my car. Service was More

by d1caddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cameron, James Ward
Jun 30, 2025 -

Volkswagen of Alamo Heights responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 26, 2025

I enjoyed buying my car with VW Alamo Heights. Sales person Tim very professional and friendly. Will return More

by alcala.julian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim
Jun 28, 2025 -

Volkswagen of Alamo Heights responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 24, 2025

Always a pleasure visiting volkswagen of alamo heights, great service, friendly and courteous and knowledgeable representatives, five star rating, keep up the good work More

by mitistu1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cameron
Jun 25, 2025 -

Volkswagen of Alamo Heights responded

Hi, thank you for taking the time to leave a review for us at Volkswagen of Alamo Heights. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

June 18, 2025

The service staff was very friendly and helpful. I went for my vehicles first service. More

by nikki156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Jun 19, 2025 -

Volkswagen of Alamo Heights responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 17, 2025

Normally I have a great experience in Service but not today. I had a scheduled appointment at 10:15 and my car was not done till 1pm. It was a simple service oil change and inspection. I originally had a More

by Stacey4157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan De La Hunty
Jun 18, 2025 -

Volkswagen of Alamo Heights responded

We appreciate your feedback and regret that your service experience fell short of expectations. I apologize for the long wait you experienced. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. We’re committed to improving your experience on your next visit. If you would like to discuss this further, please don't hesitate to reach out to me. Robert Geary General Manager - Volkswagen of Alamo Heights 210.582.1120 | Rgeary@vwofalamoheights.com

June 16, 2025

Every one that was involved with our sale was very professional and I attuned to what was important to us. More

by Carlcatpeck
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Cameron, Victoria Hammond, James Ward
Jun 18, 2025 -

Volkswagen of Alamo Heights responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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