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Volkswagen of Alamo Heights

San Antonio, TX

Overview
Reviews
Vehicles
4.6
787 Reviews
Call Dealership (210) 828-1201

1402 Northeast Loop 410

San Antonio, TX

78209

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Showing 787 reviews

October 26, 2025

I was truly pleasantly surprised how I was connected to someone who took the time to continue to email me. Buying a car isn't easy. But Wow! Jordan helped me mannered along the way. More

by lindaskinner243
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Deleon
Report | Print
Oct 28, 2025 -

Volkswagen of Alamo Heights responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jordan here at Volkswagen of Alamo Heights! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 24, 2025

Everything was very good. Did have 1 problem. When I got home from dealership I noticed that on the passenger side floor had some kind of debris on mat. Had to vacuum it up More

by rcpalmer67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Audas
Report | Print
Oct 28, 2025 -

rcpalmer67 responded

Yes, the words that i have stated is exactly what happened. I have no reason tell untruths. Thank you.

Oct 28, 2025 -

rcpalmer67 responded

Everything happened exactly as I have stated. Thank you.

October 24, 2025

Great service the sell person was perfect no hassle to buy was in and out More

by lion782211
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Errolyn Cutkelvin
Report | Print
Oct 27, 2025 -

Volkswagen of Alamo Heights responded

Hello, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 22, 2025

Crystal Audas. She is the person who got me to drive all the way from Medina County to have my car serviced here instead of a close place. More

by Johann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Audas
Report | Print
Oct 23, 2025 -

Volkswagen of Alamo Heights responded

Hi Johann, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 16, 2025

I had an appointment at 9 and was checked in at 9 45. 45 minutes wasted. More

by Carlos Leon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I think Francisco
Report | Print
Oct 18, 2025 -

Volkswagen of Alamo Heights responded

We strive to do our best to ensure that we greet and address customers in a timely manner. If this did not happen then we truly apologize for any inconvenience this may have caused. We will certainly use this as a training and coaching opportunity with our staff and hope that we have the opportunity to assist you in the future to show you a great experience.   Thank you,   Chris Cameron - General Manager Volkswagen of Alamo Heights | Ccameron@vwofalamoheights.com

October 16, 2025

Clean and staff was very attentive making sure I was comfortable throughout the buying process! More

by Michaelhow9278
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TIM
Report | Print
Oct 19, 2025 -

Volkswagen of Alamo Heights responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Volkswagen of Alamo Heights! We hope to see you soon!

October 14, 2025

Crystal was a great service advisor , she was very punctual and informative and such a kind advisor. Definitely recommending to come again with other friends of mine who own VW. More

by Leo G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal , Rodney
Report | Print
Oct 15, 2025 -

Volkswagen of Alamo Heights responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 14, 2025

Service was excellent but cannot believe Having only 8300 miles on car had to replace rear brake pads and rods Never had that happen with any other car I’ve owned More

by dislocum1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cameron
Report | Print
Oct 16, 2025 -

Volkswagen of Alamo Heights responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

October 11, 2025

Had a amazing time, Pharaoh help me find the right vehicle that was looking for. More

by Joe Trevino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Federal
Report | Print
Oct 13, 2025 -

Volkswagen of Alamo Heights responded

Joe, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 11, 2025

Highly recommended VW Alamo Hgts. They worked hard to get my car working again and parts were hard to find but they were successful. Love my ride. More

by draftee-neo.6a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon
Report | Print
Oct 14, 2025 -

Volkswagen of Alamo Heights responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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