Volkswagen World of Newton

My family have had Volkswagens for the last 20 years. Brand new state of the art building. Very clean and the best buying experience ever. The whole staff from sales to service and to parts was great. Brand new state of the art building. Very clean and the best buying experience ever. The whole staff from sales to service and to parts was great. More

To begin, I have been with VW since 2000. I dealt with Bill Gaffney ( General Manager) and leased a new Tiguan in November from this dealer. The process of getting a new car felt rushed and unorganized. T Bill Gaffney ( General Manager) and leased a new Tiguan in November from this dealer. The process of getting a new car felt rushed and unorganized. The vehicle was not gassed upon delivery. I was promised a check back to reimburse the empty gas tank, but I am still waiting on that. I was told my lease term was 36 months, but once I received my first bill, the lease agreement was changed to 48 months (I have never leased a car longer than 36 months, why would I start now). I tried contacting the dealer 8 separate times regarding these issues and still have not gotten a response back. Should have stuck with Paul Miller VW. More

I came to Volkswagen of Newton just to car shop and ended up leaving with a car. James my salesman was very patient and answered every question I had (and I had a lot). up leaving with a car. James my salesman was very patient and answered every question I had (and I had a lot). More

Service was great! They were great! New dealership and super friendly. Beautiful new store on the hill. Nice to have a place to service my car back in Sussex County. They were great! New dealership and super friendly. Beautiful new store on the hill. Nice to have a place to service my car back in Sussex County. More