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Volkswagen Thousand Oaks
Thousand Oaks, CA
104 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 AM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 PM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 PM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
January 18, 2026
I received an email saying I needed $300 worth of service
and that it was urgent. I declined and upon pickup the service report did not say I needed the urgent service at all. Customer service was great it s
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by MICHAEL.MCCABE
Verified Customer
Verified Customer
Employees Worked With
January 17, 2026
Communicated well Kept me updated Was very friendly and
explained everything to me Fantastic service
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by KRAPHALIAN
Verified Customer
Verified Customer
Employees Worked With
John Garcia
January 17, 2026
Service ordered the wrong part and they had my car for a
week again which is why I stopped going there. John Garcia once again new my frustration and wanted to do everything in his power to keep me. He even
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by TDISTIN805
Verified Customer
Verified Customer
Employees Worked With
John Garcia... he is the reason why I gave your dealership another chance... he has always gone all out to correct any problems service creates... once again this time! John had me leave happy. He even washed my car himself to keep me coming back.
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