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Volkswagen Thousand Oaks
Thousand Oaks, CA
24 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 AM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 PM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 PM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 25 reviews
Verified Customer
November 11, 2025
Great customer service! Everyone I encountered who worked at the dealership, said hello and made eye contact! I received great customer service! Everyone I encountered who worked at the dealership, said hello and made eye contact! I received great customer service! More
by Jacoby1963
Employees Worked With
Victor
November 10, 2025
Victor was very helpful, positive and thorough. He was excellent at answering my questions and getting my vehicle back to me in a timely manner. He was excellent at answering my questions and getting my vehicle back to me in a timely manner. More
by HEATHERLMCDANIEL
Employees Worked With
Victor
November 10, 2025
I pass a local dealership five miles away on my way to VW of Thousand Oaks. The service there is professional, the service writers explain the needed work, along with any other items that may need attention of Thousand Oaks. The service there is professional, the service writers explain the needed work, along with any other items that may need attention in the future. The outcome of the service are satisfactory, In fact, I asked them to take a look at a repair my local dealer made which appeared to be incorrectly completed. More
by CJWTRSPRTS
Employees Worked With
Victor, and previously Frank in service
November 10, 2025
Beau was our salesman. He was excellent!!!!!!!very down to earth, but very professional with a lot of wisdom on the Volkswagen….. Beau made this experience very easy for m He was excellent!!!!!!!very down to earth, but very professional with a lot of wisdom on the Volkswagen….. Beau made this experience very easy for me. Thank you, Thousand Oaks Volkswagen for a beautiful vehicle. More
by ritathetripper
Employees Worked With
November 09, 2025
Honest, helpful, quick and good service and work. I appreciate VW's efforts in maintaining my vehicle. The service writer and mechanics are very knowledgeable and helpful I appreciate VW's efforts in maintaining my vehicle. The service writer and mechanics are very knowledgeable and helpful More
by MORROWMOTORSPORTS87
Employees Worked With
Victor
January 25, 2023
Do not shop for car here! We were in process with our transaction and they sold the car to another buyer. Passive aggressive sales technique gave us the sense that we were on We were in process with our transaction and they sold the car to another buyer. Passive aggressive sales technique gave us the sense that we were on target to complete the purchase. We were told by the sales manager they sold the used car to another buyer in 87 minutes (start to finish) while we were making arrangements. Failure of integrity in the sales process. BTW, the car is still listed for sale (false advertising!) More
by Lisa O.
Employees Worked With
Hasaan Salameh
