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Volkswagen Thousand Oaks

Thousand Oaks, CA

Overview
Employees
Reviews
Vehicles
4.7
117 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3550 Auto Mall Dr

Thousand Oaks, CA

91362

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Showing 117 reviews

February 03, 2026

Thank for your help and support J excellent people, he resolved my problem Thank you More

by MANUEL.JESUS27
Recommend Dealer
Yes
Employees Worked With
J
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Feb 04, 2026 -

Volkswagen Thousand Oaks responded

Thank you for trusting us with your Volkswagen Atlas service. We’re pleased our team could provide the support you needed and resolve your issue. We appreciate your feedback and look forward to helping you again.

February 02, 2026

Very personable, friendly, easy process, made helpful suggestions with service, explained everything clearly Hassle free More

by JOSH.MATTERN
Recommend Dealer
Yes
Employees Worked With
Alex and Jay
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Feb 03, 2026 -

Volkswagen Thousand Oaks responded

Thank you, Josh! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen Thousand Oaks. We look forward to having you as one of our valued customers for many more years to come! Roger Chammas General Manager rchammas@browningautogroup.com

February 02, 2026

John is amazing! He always takes great care of me and my vehicle. I won’t be going anywhere else! More

by HAILEY.E.WEBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Garcia
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Feb 03, 2026 -

Volkswagen Thousand Oaks responded

It’s wonderful to hear our team provides such attentive care for your Volkswagen Taos. We appreciate your loyalty and are honored that you’ll keep coming back. We look forward to helping you again next time.

January 31, 2026

Service was outstanding and a priority to be treated as a customer with fairness was out of this world. Definitely the best experience of I've ever had purchasing a new vehicle. More

by jesconnection
Recommend Dealer
Yes
Employees Worked With
Beau Bridge & Brad Herrling
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Jan 31, 2026 -

Volkswagen Thousand Oaks responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Roger Chammas General Manager rchammas@browningautogroup.com

January 30, 2026

Efficient customer service Service writer noticed 2 front tires needed to be replaced which I appreciated More

by G.HARTUNG
Recommend Dealer
Yes
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Jan 31, 2026 -

Volkswagen Thousand Oaks responded

Thanks for sharing your thoughts about your experience with Volkswagen Thousand Oaks. We appreciate your business and hope to see you again soon! Roger Chammas General Manager rchammas@browningautogroup.com

January 29, 2026

The attentive sales and management team took the time they needed to understand our needs and conditions. They made buying out our lease a smooth and painless process. Hat tip to our salesperson, Mohamma More

by CDNDMF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammad Iqbal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2026 -

Volkswagen Thousand Oaks responded

Thank you so much for choosing Volkswagen Thousand Oaks! Please let us know if we can be of any more assistance. Roger Chammas General Manager rchammas@browningautogroup.com

January 28, 2026

The service manager worked with me to come up with a fair price for parts and labor to get my vw tiguan repaired. More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Lira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2026 -

Volkswagen Thousand Oaks responded

Larry, thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Roger Chammas General Manager rchammas@browningautogroup.com

January 27, 2026

I was checked in right away . I didn’t have to wait long . The service associate asked why I was bringing my car . And looked up my history and made sure he had all the info for m More

by MSVIRGINIAGONZALEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA for Sales
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Jan 27, 2026 -

Volkswagen Thousand Oaks responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen Thousand Oaks. Roger Chammas General Manager rchammas@browningautogroup.com

Jan 27, 2026 -

MSVIRGINIAGONZALEZ responded

Of course ! Service team is awesome ! I know them all by name . And they always answer any questions I may have . I drive from Oxnard for my VW Passat

January 26, 2026

Jay was great ? ??? I feel great knowing my VW is reliable after $4600 worth of work. Jay was amazing . Felt like it should have been honored under warranty for diese More

by KNOX_JEN
Recommend Dealer
Yes
Employees Worked With
Jay
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Jan 26, 2026 -

Volkswagen Thousand Oaks responded

Thank you for choosing Volkswagen Thousand Oaks. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Roger Chammas General Manager rchammas@browningautogroup.com

January 25, 2026

Easy to make an appointment-listened to my concerns-kept me informed on the status throughout the day. Jay was excellent. It was a very good experience More

by DKICK
Recommend Dealer
Yes
Employees Worked With
Jay
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Jan 25, 2026 -

Volkswagen Thousand Oaks responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Roger Chammas General Manager rchammas@browningautogroup.com

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