Volkswagen Marin

Efficiency, cleaned job and friendly staff I came back as a costumer, I purchased my car at this dealership The only issue that keeps me away it’s overpriced labor, in other VWs shops I pay less for the as a costumer, I purchased my car at this dealership The only issue that keeps me away it’s overpriced labor, in other VWs shops I pay less for the same service More

It was a very positive car buying experience. The staff is outstanding, courteous and knowledgeable. The staff is outstanding, courteous and knowledgeable. More

It was easy to make an appointment. When I arrived all went smoothly with good communication about my car’s service When I arrived all went smoothly with good communication about my car’s service More

Top marks service and the sales team helped to address an issue with the vehicle and factory installed system. Sergio is you man on the service team issue with the vehicle and factory installed system. Sergio is you man on the service team More

Experience was great, from start to finish! Even included a free Lyft service to and from the dealership Even included a free Lyft service to and from the dealership More

All the staff at Marin Volkswagen were friendly and professional. Mo our salesman took his time to show my wife and I all of features of the vehicle we decided to buy. professional. Mo our salesman took his time to show my wife and I all of features of the vehicle we decided to buy. More

Great experience! Clear communications, quick service, and a clean car…. Couldn’t ask for more Clear communications, quick service, and a clean car…. Couldn’t ask for more More

I was in the market for a new car and Adel was able to help me find the right one. Friendly service and great selection of cars. help me find the right one. Friendly service and great selection of cars. More

The work done by service techs is generally fine. The serious problem has repeatedly been related to promised or even estimated timing for repairs with absolutely no reliability. Manager, Gabriel in The serious problem has repeatedly been related to promised or even estimated timing for repairs with absolutely no reliability. Manager, Gabriel in the service department is a bully, sarcastic and to be avoided. This alone lessens the quality of the entire department. I've had three encounters with him and he should be disconnected from any contact with the general public. On the other hand, Richard Odetto and Omar Ruiz are shining stars so it's really too bad that somebody in management can indirectly lessen their success. Current problem with my brand new car is still being sorted and though it has not been repaired since purchase over a month ago, Richard has helped me feel that someone is actually in my court. Gabriel blew me off and took absolutely no ownership of the problem despite being a manager in service. Poor show. Dump him before his behavior costs the dealership more money and reputation than it already has. Friends who own VWs purchased and serviced at this dealership have had similar experiences with this guy. Not isolated. More

Always friendly and helpful service. The ride back home is a very convenient service. Not to talk about how nice the looks when I get it back The ride back home is a very convenient service. Not to talk about how nice the looks when I get it back More