Volkswagen Danbury

Brent was fabulous. He described his inventory over the phone and held my Tiguan until I could see it the following day. Well, I couldn't wait and went to Danbury VW that evening. After a short discussio phone and held my Tiguan until I could see it the following day. Well, I couldn't wait and went to Danbury VW that evening. After a short discussion, we came to an agreement. The Tiguan was prepped and available for me to pick up the following afternoon. Brent was very thorough in explaining all of the car's features. He escorted me around the dealership to meet people in the other departments and point out amenities available to me when I brought the car in for its scheduled maintenance. The rest of the dealership staff could not have been more courteous. Brent made it fun. Brent has followed up via telephone and he has e-mailed videos to demonstrate a feature that I wasn't sure how to enable. It was a great buying experience. More

Was in the market for a new car, but I couldn't decide if I was going to go with a certified pre-owned ("CPO") or brand new GTI. Delilah was very patient during the time it took me to make my decision; no p I was going to go with a certified pre-owned ("CPO") or brand new GTI. Delilah was very patient during the time it took me to make my decision; no pressure or harassing phone calls. Her and the folks at Danbury VW were very laid back and always available to answer any questions. It took mutliple test drives for me to finally decide to go new. The favorable financing rates on new vehicles also helped. Everyone was really pleasant during the whole experience. Probably the most painless car buying experience I've ever had and that includes about a dozen vehicles. The only downside was the final price. It was a decent deal on a new vehicle as it was slightly below online published "dealer cost," but there were several dealerships that were willing to do even better. Unfortunately, the other dealers were a 2.5+ hour car ride away and ideally, I wanted to buy the vehicle at the same place where I planned on getting it serviced. In the end, they gave in a little, but they didn't match the offer of the other dealerships. If best bottom line price is the be-all-end-all for you, I doubt you'll find that here. However, If you're looking for best all around car buying experience on a NEW Volkswagen (not CPO as the used car guys at their nearby lot leave a lot to be desired), this is a great place to go. More

This was my fourth VW so i was no stranger to the process, however, it was my first time dealing with Sara. She has a reputation as a top salesperson at VW and I must say its obvious why. She is not process, however, it was my first time dealing with Sara. She has a reputation as a top salesperson at VW and I must say its obvious why. She is not only friendly and accommodating and all those warm and fuzzy thing you hope to get in a dealer, but most importantly she is about her business. She is extremely knowledgable and up front and she goes to work for YOU, not the dealer. You get this strange feeling when working with her that shes more concerned with your best interests than the interests of VW, and this is what sets her apart from the rest. When i felt my trade in was worth more she went to bat for me and got me more (alot more) money. When i asked her to get me one of the rarest, hard to aquire VWs she produced it in record speed with no hassle and accommodated everything i asked for. I cannot say enough about Sara, i am extremely lucky that i was reffered to her. I would refer her to anyone and would say that you would be lucky to have her take care of you. More

It was a pleasure to deal with Sara Di Fabbio. Sara is an amazing salesperson who is professional, courteous, and thorough. Even with her utmost professionalism, Sara's personality is warm and welcoming an amazing salesperson who is professional, courteous, and thorough. Even with her utmost professionalism, Sara's personality is warm and welcoming and she made me feel like a friend. The buying experience was comfortable and easy (with kudos also to Business Manager Marie Rice) and Sara's follow-up, working beyond simply making a sale, made me feel valued. Sara was fantastic with her explanation of the car's features and functions; she even programmed my home location on the NAV and all of my radio pre-sets. Sara Di Fabbio is one of the best people that I have dealt with (in any kind of business) and I highly recommended her, if you are interested in purchasing a Volkswagen. While, admittedly, I did not get the best price at Danbury Volkswagen, I did get the best Volkswagen salesperson on the east coast (and, for that, it was worth it to me to pay a little more). Thank you, Sara! More

IN SEPTEMBER OF THIS YEAR WE WERE HAVING A PROBLEM WITH IN SEPTEMBER OF THIS YEAR WE WERE HAVING A PROBLEM WITH OUR JETTA. ALSO AT THAT TIME WE HAD A FAMILY MEMBER WHO WAS GRAVELY ILL IN VERMONT. TONY BASI IN SEPTEMBER OF THIS YEAR WE WERE HAVING A PROBLEM WITH OUR JETTA. ALSO AT THAT TIME WE HAD A FAMILY MEMBER WHO WAS GRAVELY ILL IN VERMONT. TONY BASILE AND HIS CREW DISCOVERED MICE HAD A NEST IN THE MOTOR AND HAD DAMAGED THE FUEL PUMP.TONY TOLD ME THAT HE DIDNOT HAVE ONE IN STOCK BUT AS USUAL HE QUICKLY FOUND ONE AND I HAD THE CAR BACK SOONER THAN EXPECTED. TONY IS ALWAYS PLEASANT AND GOES ABOVE AND BEYOND TO ACOMMODATE HIS CLIENTS.THANKS TO YOUR SERVICE TEAM WE WERE ABLE TO HAVE QUALITY TIME WITH OUR RELATIVE BEFORE HE PASSED. More

It was an absolute pleasure working with Danbury Volkswagen on the purchase of our new Jetta Sportwagen. From the initial phone conversation to the day of purchase and even well after, Delilah Rogal Volkswagen on the purchase of our new Jetta Sportwagen. From the initial phone conversation to the day of purchase and even well after, Delilah Rogalin, the saleswoman I dealt with, was incredible. There was never any pressure to buy and she was professional, honest, knowledgeable and attentive to our every needs. Questions and emails were answered immediately. Great saleswoman, great dealership.  I enjoyed and very much appreciated the extended test drive offered. Ms. Delilah Rogalin gave us the time necessary to fully experience the car on roads typical to our driving experience. A big plus in making our decision.  More

We had a great car buying experience with Sara. We have never bought a VW before and we were impressed with her knowledge, expertise, friendliness, and attention to detail. A five star experience for sure never bought a VW before and we were impressed with her knowledge, expertise, friendliness, and attention to detail. A five star experience for sure. More

Although I live in Westchester, NY, I service my 2008 Touareg at Danbury VW (45 minutes away) because of Pete and their service department. I tried using more local dealerships for service, but my exper Touareg at Danbury VW (45 minutes away) because of Pete and their service department. I tried using more local dealerships for service, but my experience with them was aweful. At Danbury VW, I have consistently been treated fairly, Pete always lets me know what is happening with my car, and when there have been delays, he has always called me and let me know what was happening. Pete has always made sure that a loaner car was available, and if not he would have helped me to get a rental. The quality of service seems very high and is thorough. There has never been an instance where something I had requested to get done wasnt done. In addition, I have never felt that unnecessary services were suggested - like changing of brakes or fluids too early in their life-cycle. Thanks Pete and Danbury VW. More

Sara Difabbio in 2006 responded to my web inquiry and has just sold me my 2 vw and the 2nd to my daughter! Sara has been friendly professional and responsive to all my request. I purchased this last car fro just sold me my 2 vw and the 2nd to my daughter! Sara has been friendly professional and responsive to all my request. I purchased this last car from Sara without seeing it until I picked it up-that's how much trust and confidence I have in her. Curiously a friend happened to purchase a previously owned vw from Sara and had the same experience. More

We went to see Sara and she absolutely wonderful. Sara answered our questions in a confident and charming manner. She is a sweet person who makes you feel instantly comfortable. I do not have much time answered our questions in a confident and charming manner. She is a sweet person who makes you feel instantly comfortable. I do not have much time to go to the dealer or talk on the phone and Sara was great connecting with me through email. I highly recommend her to anyone who wants a postive car buying experience and friendly attitude. More