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Volkswagen Cypress

Houston , TX

1.4
125 Reviews

19550 Northwest Fwy

Houston , TX

77065

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Showing 125 reviews

June 30, 2015

Service dept unable to do oil change, booked for the entire week. Service rep never called back to secure an appt. poor poor poor poor More

by Car girl 12345
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Scott who is no longer with Vw
Jul 06, 2015 -

Volkswagen Cypress responded

We apologize, this is not consistent with the quality of customer service we pride ourselves on at Momentum VW Jersey Village. We would still like to speak to you in further detail regarding service visit and who your service rep is. At your convenience please contact our Service Manager, Steve Quezada at 281-925-5101, so we can further discuss your concerns. Thank you.

June 25, 2015

Other dealers take note this how to sell a car I sent an email out to all local VW dealers in Houston. Stephen responded very quickly. We a;ready knew exactly what we were looking for so he confirm More

by Amie699
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Ruiz
June 23, 2015

Momentum Volkswagen Jersey Village Yesterday I went to seek out a new vehicle at Momentum Volkswagen Jersey Village and first off, let me just say that it was the best experience when d More

by Steevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Fountain
June 05, 2015

New Car Buying Experience I just leased my 5th VW Jetta with Stephen Ruiz. His professionalism and ease of buying my new cars with him keeps me coming back over and over to M More

by Carolyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
STEPHEN RUIZ
June 03, 2015

Great car buying experience Salesman AJ was low key and very knowledgeable. The entire car buying experience was very satisfactory. Would definitely be back when I am back in t More

by Bruyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ
June 01, 2015

Great dealership - quality cars & excellent customer service This dealership excels in customer service. AJ Woods is friendly, honest, well-informed, and makes the process easy. I'm very pleased with my purchase More

by kgs986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ Woods
March 19, 2015

So good the first time i went back We went to JV VW to just stop in about 9 months ago to look at the CC with no intension of buying that day. we test drove the CC and loved the car. More

by RoyNich01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ Woods
March 11, 2015

Stephen Ruiz rocks Stephen Ruiz made it all easy. Had vehicle ready to drive and made whole process simple and easy. No games, just simple and straight forward. More

by cdub98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Ruiz
February 21, 2015

New golf r I just picked up my golf r from AJ. Great process and experience. Everyone else was hyping up the r and the price, AJ treated me professionally with n More

by Zerafa
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred
December 27, 2014

great dealership got you in and out in a reasonable time . Nice job Stephen for over looking me . You asked me questions and respond back with good answers . And keep me there for me all the way . More

by leal27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen D Ruiz
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